Pioneer Law Firm, P.C.

I entered a contract with Pioneer Law Firm in May with debt that I wished to resolve The debt involved five credit cardsAt the time I entered the program I was told that I would enter a month program in which all of my debt would be resolved with my cards The agreed upon drafted payment from my checking account was $on a monthly basis According to the law firm as I was told by the "sales person," I would not need any additional funds to resolve my debt
In November of as I approached the end of the program, I was very concerned because I still had two of my larger credit cards that had not been resolved I also was aware of the amount I had in my "account" for debt settlement I tried repeatedly to get someone to return my calls to get a status on the account At this point in time one of the "negotiators," told me I might need additional funds He did not tell me how much
In April, days after I had successfully completed my program, I again repe

This law firm said they settle on six of my credit cards and reduce my debts which they are not doing

We have successfully addressed all of the client's concerns and reached a resolution to satisfy them going forward with our representation Thank you for aiding us in resolving the dispute

We have reached out unsuccessfully to the client several times, both via phone message and email, to try and resolve this complaint We encourage the client to contact us if they wish to resolve this matter

We retained Pioneer Law Firm for debt resolution services years ago with an "estimated" resolution amount of $24,paid out as $per month over months We have reached out the end of the time frame with multiple accounts unresolved Their new estimate includes an additional year of payments at the same monthly payment for a total of $6, Over the course of this past years, we were brought to litigation against by one company which Pioneer did not represent us as promised with the excuse that the information we sent to them about the proceedings was not forwarded to the litigation team (their error) Additionally, we submitted offers from creditors for two of the accounts to settle at 10% of the amount owed We were instructed by Pioneer representatives to disregard those offers as that would occur again for the same or even less Pioneer has since contacted me about the same two accounts with offers for 50-60% of the amount owed When I informed them that these of

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Pioneer Law Firm would be rate star out of You wait forever to talk to anybodyThey have outrageous fees and do not really pay your debtsThey wait to negotiate until creditor sent your debt to collection and lawyer start file claim against youThey just ruin your credit and collected moneyMy debts increased instead of decrease after being with PLF for years and months

They don't get back to there clients They say one thing and do another I have a contract with them in debt consolidation and they might not fulfill the contract

We contacted client to resolve this matter and again believe we have resolved this matter to the clients satisfaction

I am extremely disappointed with Pioneer and the services that have been provided
My wife and I signed up with Pioneer in June of in a month plan The first payment was on made on June 05, In the months since we started we missed full payment and partial payments This was approved by Pioneer staff In the months since signing up we have paid 22,dollars for debt resolution We have months remaining at = 15,
I requested a payoff balance, you provided a high estimate for payoff of 24,this is an additional 11+ months beyond the month contract
Secondly, when we signed up I asked how this would effect my credit (help/hurt) I was told that it would hurt for the first six months but would get better after we started with your program
We received a letter from Pioneer stating that our creditors would be notified of our involvement in your program
We received another letter stating that because of changes in creditor poli

I joined their debt settlement program in August pursuant to their promises to resolve my credit card debt, about $50,000, for a "fraction of the original balance." I signed up to have $paid over months They said I could have cards settled for payments totalling $32, I thought that was a pretty good deal My last payment was supposed to have been made in July Well not only have only of my cards been paid off (is in the process of being paid), they are telling me that the last card to be settled, Bank of America, will only settle for a lump sum of over $17,000, or a $lump sum and payments over AN ADDITIONAL THREE YEARS Right now, I have paid over $40,into the program, and now, to complete the program, I need to pay an additional $17,000??? I will have paid over $into the program than my original balances! I feel cheated and scammed out of my money when I could have just continued making payments directly to the cards myself At thei

We have resolved this clients issues to their satisfaction

Pioneer has tried numerous times to contact this client by email and voice mail message to attempt to resolve this matter, but to date have been unable to reach herWe would request that she email Pioneer and arrange a time to speak and attempt to resolve this issue

I'm a year old retiree with a left leg above knee amputationIn early December of My wife and I saw an advertisement on TV by The Pioneer Law Firm offering significant savings on debt problemsWe contacted themThey sent a representative to our home who provided documents for our signaturesMonthly payments were made from 12/16/through early We terminated our relationship with Pioneer and requested they supply all records of their attempts to resolve our credit problemWe've yet to receive anythingUltimately with assistance from a childhood friend, we resolved our credit problems ourselvesPioneer Law Firm appears to have charged their fees and other fantasy fees during this time

Initial Business Response /* (1000, 10, 2015/11/20) */
First, we thank Mr*** and his family for his service to our country and his great sacrifice
We are sorry Mr*** was unhappy with his Pioneer program, but we must respectfully disagree with his factual contentionsWell
before his complaint was filed with the Revdex.com, as an accommodation to Mr***, Pioneer provided a full and complete refund of all sums paid to Pioneer
Pioneer has many clients, yet Pioneer receives a very small number of Revdex.com complaintsMoreover, every previous complaint has been resolved to the satisfaction of the Pioneer client
Pioneer has made extensive good-faith efforts to discuss this matter with Mr***, and to arrive at a resolution of any concerns Mr*** may still havePioneer is willing to continue this dialogue

We have reached out to the client and resolved this matter to her satisfaction.

We have attempted unsuccessfully to contact these clients and resolve their issue.  Please contact [redacted] between 8:30-5:30 Eastern and we can work on resolving their complaint.

Prior to actually receiving this complaint from the Revdex.com, we did resolve Mr. [redacted]'s issues to his satisfaction.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted] [redacted]

We have talked to the client since receiving the complaint and updated him on the progress of his account.  We hope to have his accounts resolved in the near future.