The Bureau has reviewed your complaint and determined that it is invalid Sent Via: Email (ODR) From: Revdex.com of Delaware To: To Email: Subject: The Bureau has reviewed your complaint and determined that it is invalid Date Sent: 6/17/1:37:PM Revdex.com of Delaware Reads Way New Castle, DE Phone: 302-221-| Fax: 302-221- [email protected] Dear: This message is in regard to your complaint submitted on 6/14/10:10:AM against *** [redacted] , Inc Your complaint was assigned ID We have closed this complaint as invalidThere is not a marketplace transaction with the business Business Most Recent Message Date Sent: 6/17/1:27:PM [redacted] June 17, To Whom It May Concern, This is in response to the complaint filed against *** [redacted] Incby We would like to state at this time that------- is not, nor has she ever been, a customer of ours and that she attempted to file this on behalf of her father ---- The problem we have with this is that we have been attempting to resolve this issue with Mr.---- and not only has he been difficult to reach, but from speaking to him personally he seems to take no issue with the work that we performed for him As best we can tell he is the homeowner, and ------------ has no claim to be able to negotiate any work done on the home I have attached the invoice for this project; you can clearly see that we conducted this transaction with Mr--------, and that his signature is at the bottom of the invoice If Mr.---------------- would like to re-submit the complaint then we would be happy to come forward and provide explanation for the work done, and work with him towards a satisfactory conclusion if he is displeased, however at this time we are asking that this complaint be stricken from our company record as it is from a person we have not done business with Thank you for your time Sincerely, [redacted] * [redacted] ** If you wish to pursue this further, please do not hesitate to contact us Regards, [redacted] The Revdex.com The Attorney General of Pa determined I am a resident of the address based on the phone bill as well as the gas bill and other utilities for the address being under my nameThe home owner WAS not my fatherThe Revdex.com did not even contact me to obtain verification of my address, they simply relied on Mr [redacted] 's word of mouth as to my place of residencyThe home owner had significant problems with the work and had cancelled payment to [redacted] who had made no effort to contact himI took advantage of the phone bill being in my name and requested Mr [redacted] to stop harassing me by phone as he was threatening to sue me each time I posted about his company on line (he spends all day online monitoring posts and would call me seconds after he read them!) He was ordered by the Attorney General to correct the work or return our money and the work was completed properly [redacted] and the Revdex.com are a poor excuse for a consumer advocacy agency but considering [redacted] as well as all the other agencies they interact with PAY to be given an A rating on their site why bother filing a complaint with them expecting anything more?
Have used PJF several times and they are great Staff is always punctual, neat and responsive to any questions Have used for roof repair and gutter cleaning every year
I have been satisfied with all the work that P.JFitzpatrick has done for me including window and door replacements The most recent project, required Kevin to determine why my front storm door was allowing water in during rainstorms He found the issue, explained everything that needed to be done and completed the project quickly and efficiently He was personable and professional I would absolutely recommend PJFitzpatrick
This was my first experience with P.JFitzpatrick., and I would definitely recommend them I received quality, next day service The technician carefully reviewed several areas to pinpoint the specific cause of our issue (which was a small leak on an interior wall of our home) My husband and I are very pleased with the service and repairs we received
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Joe P was here today and did a wonderful job fixing the siding on my houseThree cheers for Joe! He was professional and courteous I am very pleased with the service
To Whom It May Concern, The contract for Mr [redacted] ’s bathroom projects was signed on 6/15/On 6/24/17, approximately five days after the 3-day cancellation period had expired, and after materials had been ordered and purchased for his two bathroom projects, he contacted us to request modifications to the project that due to code restrictions we were unable to accommodate He agreed to keep the projects moving forward as was originally contracted On 7/7/17, Mr [redacted] informed us he was cancelling one portion of the project We requested that Mr [redacted] reimburse us for the material cost PJ Fitzpatrick incurred This is when the entire project was cancelled at Mr [redacted] ’s request In the spirit of cooperation, we are agreeable to reimbursing Mr [redacted] $4,of the $5,deposit received as we will attempt to repurpose the materials already purchased We will be retaining $to offset labor, shipping and processing costs that we cannot recoup If Mr [redacted] is agreeable to those terms we can have a $reimbursement check cut for him that he should receive it within 7-business days.Sincerely, [redacted] ***Customer Experience Manager
Very professional and knew what he was doingI have confidence in the work performedThis is the latest of several home improvements done by PJ Fitz and I have been most pleased with all of themIt is important to know that their work is guaranteed and the guarantee is transferrable, a major asset if ever the home is sold
Prompt serviceVery professional and personable Repair done in timely manner Explained everything prior to proceeding with different options depending on his findings
I had roof and siding damage from the recent wind storm repaired by Jim C. with PJ Fitzpatrick. He explained the job and work needed well and completed the work in timely fashion.
Patrick was very professional, giving us several options for our repair project, fully explaining the pros and cons of each He carefully completed the carpentry project His work was nicely done and he left the area very clean
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to have 4,refunded to me and I would be satisfiedI will also write a favorable Response as to the way FJ Fitzpatricks handled this matter Thank You [redacted]
I noticed an ad in my local newspaper for PJ FitzpatrickThey advertised a repair that I needed for my homeI contacted them, and right from the start I was impressed by the professional manner in which my call was handledAn appointment was made to address my issueThe technician arrived on time, was kind and professional, and got right to the assessment of my issueA fair price was offered and I felt very confident that this was right person to handle this repairThe repair was completed in the time frame that was communicatedThis was a very pleasant experience and I would certainly recommend and plan to use in the future
Fast professional serviceknowledgeable technician who guided me to a working solution to my roofing and siding needsI would highly recommend PJ Fitzpatrick, Inc
Rick B was extremely professional and helpful in identifying the cause of my roof leak He thoroughly explained the issues he uncovered and the options for repairI would highly recommend him and PJ Fitzpatrick
The experience with P.JFitzpatrick was excellent Their employee fixed my roof in no time, did a great job, and the price was very reasonable He was knowledgeable and very professional I highly recommend this company for your roof repairs and replacement
Eric M [redacted] was very professional in his workShowing the example for this companyEven the two ladies I spoke to for an appointmentSo glad I did call
The Bureau has reviewed your complaint and determined that it is invalid Sent Via: Email (ODR) From: Revdex.com of Delaware To: To Email: Subject: The Bureau has reviewed your complaint and determined that it is invalid Date Sent: 6/17/1:37:PM Revdex.com of Delaware Reads Way New Castle, DE Phone: 302-221-| Fax: 302-221- [email protected] Dear: This message is in regard to your complaint submitted on 6/14/10:10:AM against *** [redacted] , Inc Your complaint was assigned ID We have closed this complaint as invalidThere is not a marketplace transaction with the business Business Most Recent Message Date Sent: 6/17/1:27:PM [redacted] June 17, To Whom It May Concern, This is in response to the complaint filed against *** [redacted] Incby We would like to state at this time that------- is not, nor has she ever been, a customer of ours and that she attempted to file this on behalf of her father ---- The problem we have with this is that we have been attempting to resolve this issue with Mr.---- and not only has he been difficult to reach, but from speaking to him personally he seems to take no issue with the work that we performed for him As best we can tell he is the homeowner, and ------------ has no claim to be able to negotiate any work done on the home I have attached the invoice for this project; you can clearly see that we conducted this transaction with Mr--------, and that his signature is at the bottom of the invoice If Mr.---------------- would like to re-submit the complaint then we would be happy to come forward and provide explanation for the work done, and work with him towards a satisfactory conclusion if he is displeased, however at this time we are asking that this complaint be stricken from our company record as it is from a person we have not done business with Thank you for your time Sincerely, [redacted] * [redacted] ** If you wish to pursue this further, please do not hesitate to contact us Regards, [redacted] The Revdex.com The Attorney General of Pa determined I am a resident of the address based on the phone bill as well as the gas bill and other utilities for the address being under my nameThe home owner WAS not my fatherThe Revdex.com did not even contact me to obtain verification of my address, they simply relied on Mr [redacted] 's word of mouth as to my place of residencyThe home owner had significant problems with the work and had cancelled payment to [redacted] who had made no effort to contact himI took advantage of the phone bill being in my name and requested Mr [redacted] to stop harassing me by phone as he was threatening to sue me each time I posted about his company on line (he spends all day online monitoring posts and would call me seconds after he read them!) He was ordered by the Attorney General to correct the work or return our money and the work was completed properly [redacted] and the Revdex.com are a poor excuse for a consumer advocacy agency but considering [redacted] as well as all the other agencies they interact with PAY to be given an A rating on their site why bother filing a complaint with them expecting anything more?
Have used PJF several times and they are great Staff is always punctual, neat and responsive to any questions Have used for roof repair and gutter cleaning every year
I have been satisfied with all the work that P.JFitzpatrick has done for me including window and door replacements The most recent project, required Kevin to determine why my front storm door was allowing water in during rainstorms He found the issue, explained everything that needed to be done and completed the project quickly and efficiently He was personable and professional I would absolutely recommend PJFitzpatrick
This was my first experience with P.JFitzpatrick., and I would definitely recommend them I received quality, next day service The technician carefully reviewed several areas to pinpoint the specific cause of our issue (which was a small leak on an interior wall of our home) My husband and I are very pleased with the service and repairs we received
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Joe P was here today and did a wonderful job fixing the siding on my houseThree cheers for Joe! He was professional and courteous I am very pleased with the service
To Whom It May Concern, The contract for Mr [redacted] ’s bathroom projects was signed on 6/15/On 6/24/17, approximately five days after the 3-day cancellation period had expired, and after materials had been ordered and purchased for his two bathroom projects, he contacted us to request modifications to the project that due to code restrictions we were unable to accommodate He agreed to keep the projects moving forward as was originally contracted On 7/7/17, Mr [redacted] informed us he was cancelling one portion of the project We requested that Mr [redacted] reimburse us for the material cost PJ Fitzpatrick incurred This is when the entire project was cancelled at Mr [redacted] ’s request In the spirit of cooperation, we are agreeable to reimbursing Mr [redacted] $4,of the $5,deposit received as we will attempt to repurpose the materials already purchased We will be retaining $to offset labor, shipping and processing costs that we cannot recoup If Mr [redacted] is agreeable to those terms we can have a $reimbursement check cut for him that he should receive it within 7-business days.Sincerely, [redacted] ***Customer Experience Manager
Very professional and knew what he was doingI have confidence in the work performedThis is the latest of several home improvements done by PJ Fitz and I have been most pleased with all of themIt is important to know that their work is guaranteed and the guarantee is transferrable, a major asset if ever the home is sold
Prompt serviceVery professional and personable Repair done in timely manner Explained everything prior to proceeding with different options depending on his findings
prompt, professional from my initial call to the service technician Rick B provided
I had roof and siding damage from the recent wind storm repaired by Jim C. with PJ Fitzpatrick. He explained the job and work needed well and completed the work in timely fashion.
Patrick was very professional, giving us several options for our repair project, fully explaining the pros and cons of each He carefully completed the carpentry project His work was nicely done and he left the area very clean
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to have 4,refunded to me and I would be satisfiedI will also write a favorable Response as to the way FJ Fitzpatricks handled this matter Thank You [redacted]
I noticed an ad in my local newspaper for PJ FitzpatrickThey advertised a repair that I needed for my homeI contacted them, and right from the start I was impressed by the professional manner in which my call was handledAn appointment was made to address my issueThe technician arrived on time, was kind and professional, and got right to the assessment of my issueA fair price was offered and I felt very confident that this was right person to handle this repairThe repair was completed in the time frame that was communicatedThis was a very pleasant experience and I would certainly recommend and plan to use in the future
The roofing technician came on time, safely did the work promised, and left the work area clean I have no complaints
Fast professional serviceknowledgeable technician who guided me to a working solution to my roofing and siding needsI would highly recommend PJ Fitzpatrick, Inc
Rick B was extremely professional and helpful in identifying the cause of my roof leak He thoroughly explained the issues he uncovered and the options for repairI would highly recommend him and PJ Fitzpatrick
The experience with P.JFitzpatrick was excellent Their employee fixed my roof in no time, did a great job, and the price was very reasonable He was knowledgeable and very professional I highly recommend this company for your roof repairs and replacement
The representative was knowledgeable and professional Our window problems were effectively addressed
Eric M [redacted] was very professional in his workShowing the example for this companyEven the two ladies I spoke to for an appointmentSo glad I did call