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Power Medical Supplies

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Reviews Power Medical Supplies

Power Medical Supplies Reviews (60)

I order a lift assist seat tried it once and found it didn't assist anyoneIt wasn't defective but just didn't do what it is supposed to doThey refused return because package was openI told them I never was refused return from a company and said I will report them to Revdex.com and write a negative reviewTheir response was unbelievable saying I am threatening and slandering their company and they will take legal action against meI kept the correspondence to prove I did not threaten them just mentioned Revdex.com and negative reviewThere needs to be a consequence for this company's poor customer service

+2

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

User Eshipe time 12 h ago
I ordered a transport chair for my father in March. Power Medical charged my VISA immediately. Mid-May still no sign of product. After I received my VISA bill in April and the charge appeared I sent several e-mails inquiring about the chair and received only one initial response not providing any information at all. Last week I filed a dispute with my VISA provider, which I indicated I would do in my last message to them and again received no response. My VISA company pulled the payment back, after which I received a very threatening e-mail from Power Medical who are now assessing me a cancellation fee and if I did not pay it immediately I would be assessed ridiculous late fees and be reported to credit bureaus not be able to purchase from other medical supply companies and would be turned in for fraud. All this after they charged my VISA and never processed my order! I do not take kindly to threats like this, however I offered them one last opportunity to get me the product I ordered and I would lift the dispute. I have heard nothing. No surprise quite honestly. I have no intention of paying this company one cent and I highly recommend folks shop elsewhere. (I only marked 1 star because I had to... they are not even deserving of that)

+5

I ordered a $39 item. They charged me $9.99 shipping at the time. Then billed me again the next day for an additional $15.52 for more shipping.

$39 item costs me $64.51

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This company's motto is "ship them junk and jam then on a restock when they return". I have found them to be a one person firm with a total loser running it.. This guy thinks this country works like the $hit-Hole he came from. Stay away

+4

Beware, this companys shipping policy is terrible. A week after my order arrived, I received a email charging me more money for shipping. I order all the time on the internet this is a first. Stay away!

+3

I ordered two products from Power Medical Supplies. They couldn't deliver the parts because they were on back-order (meaning they do not stock anything and are a "middle-man" but that did not stop him from charging my credit card. Once I inquired, I received a response from Samuel Jacobs who is really Samuel Pourrabbani. He claimed to be the owner and explain that because of my electronic signature via his web site, I agreed to his contract and he would NOT approve the RMA even though the product hasn't shipped and he could not provide tracking info. This guy clearly is not from America and think you can defecate on consumers. Please feel free to let him know how you feel about this at 516-316-0005.

+3

Power Medical Supplies totally sucks! These guys are cheaters, the whole goal is to charge for restock fees and exorbitant shipping charges. [removed] that prey on people with disabilities. Sam Jacobs it a complete [removed]!

+1

I have tried to work with Power Medical Supplies in the past and they are the absolute worst. I found that the company is a total fraud and in fact Samuel Jacobs is really Samuel Pourrabbani. He hides behind [email protected] I recommend you stay far away from this fraud of a company.

+3

Worked with this company before. Fast shipping and great response time on questions and concerns.

I am totally satisfied with the product's quality and services.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I have placed one order with Power Medical Supplies and will never place another. The shipping policy outlined on the website is vague at best considering their standard shipping practices.
I placed an order containing three items. The standard shipping was $9.99. The first item which was a 2 o.z. tube was mailed completely separate than my additional two items. Immediately after receiving the package I was charged an additional $14 for shipping. Placing the total shipping costs of mailing three small light weight items to a total of $24.
Apparently, there is no commitment to ensure that your full order is placed into one package. Rather they can mail all pieces of your order separately and charge shipping for each individually, as there commitment to place all items into one package on their website.
Completely unethical business practices, and clearly the company is compensating for lower costs of products by charging excessive shipping fees that you are unable to dispute.
Very unsatisfied customer!!!

+3

After waiting a week for a shipping confirmation of an item purchased, I emailed and then got a response that Power Medical Supplies had charged me an additional $9.36 for shipping to the already $9.99 for a plastic inflatable waffle 17x17cushion, for heaven's sake!

+3

Worst online company I have EVER dealt with, in short they are crooks. Placed an order for replacement nebulizer parts received only part of our order the cheapest part but we will billed for amount, a month out from placing order I called them and conveniently, they don't even have customer service for problems only for orders. So I sent email as they said I would need to and there was no apologies they assumed we still wanted parts and sent them--we had already replaced them thru local business which is what I should have done in first place. Then they asked for shipping for the box they sent billing our credit card again. Refused the box and sent it back. Now they are saying I need a certain form to be able to return. Bogus [redacted]!!

+3

I order a lift assist seat tried it once and found it didn't assist anyone. It wasn't defective but just didn't do what it is supposed to do. They refused return because package was open. I told them I never was refused return from a company and said I will report them to Revdex.com and write a negative review. Their response was unbelievable saying I am threatening and slandering their company and they will take legal action against me. I kept the correspondence to prove I did not threaten them just mentioned Revdex.com and negative review. There needs to be a consequence for this company's poor customer service.

+2

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Attached is the complaint and the response.  We cannot waive the charge as the shipping company will not waive the charge and the customer has an open balance that must be paid or further action will be taken.  Please advise her to pay the balance owed.  Please let me know if you have any other questions or need anything else.

Revdex.com:At this time, I have not been contacted by Power Medical Supplies regarding complaint ID [redacted]. I did receive a threating email after requesting that my credit card company not pay this unauthorized charge. Power medical threaten to blacklist me for any future orders...

and stated that they would not honor the product warrenty.Sincerely,[redacted]

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Description: MEDICAL EQUIPMENT; SUPPLIES

Address: Roslyn Heights, New York, United States, 28209-2388

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www.powermedicalsupplies.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Power Medical Supplies, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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