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Premier Recovery Group

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Reviews Premier Recovery Group

Premier Recovery Group Reviews (189)

No further contact will be made by our business The account status has been changed to “Cease and desist.” No more calls to the consumer and their familyRemoved and deleted all personal information about consumer out of our systemWe do not ever give my information to anyone elseExpect this company to completely remove any trace of consumer from our system

Dear [redacted] A ***, In regards to complaint [redacted] , please be advised that this office is in receipt of the above mentioned complaintWe have removed all phone numbers The account is in a Cease and Desist status All calls to Mrs***’s place of employment have been stopped There are no civil matters against [redacted] A *** Melanie E [redacted] ###-###-#### has been reprimanded and suspended for daysHowever, Mrs***, there is a balance, you may contact me directly at ###-###-####I will be more than happy to assist in getting this issue amicably resolvedWe are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matterBest regards, Chansomay M [redacted] ###-###-####

To whom it may concern,Please be advised that your account has been placed on a CND status (Cease and Desist)You will no longer receive calls from our company however there is still a balance leftIn order to rectify the situation with this account, you may contact me directly at ###-###-####I will be more than happy to assist in getting this issue amicably resolved.We are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter.Best regards,Tanisha DaC***Director of OperationsPremier Recovery Group###-###-####

To whom it may concern, In regards to complaint filed with the Revdex.com, please be advised that this office is in receipt of the above mentioned complaintWe have closed the account out and the consumer will not receive any additional calls from our companyWe are sorry they had a bad experience with our company and we will cease and desist all further communicationIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter Sincerely Yours, Tanisha MD [redacted] Premier Recovery Group Director of Operations

To whom it may concern, Please be advised that your account has been placed on a CND status(Cease and Desist)You will no longer receive calls from our companyWe are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter Best regards, Tanisha D [redacted] Director of Operations Premier Recovery Group ###-###-####

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have simply been told that my complaint is being reviewed and will be resolved in a timely fashionThis is in no way a resolution but simply a statement that they might try to resolve the issueAs far as a step in correcting this matter, I am glad they are taking an effort to review the account and will not be contacting meHowever, this still means that they will continue to hold the account although I have been unable to dispute the debt and have not received a validation notice or even the right to dispute which is still in violation of the FDCPA Regards, [redacted] ***

Dear Mr [redacted] At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated I have reprimanded said employees for their egregious infraction and lack of customer service All phone numbers have been deleted You will no longer receive calls from our companyWe are sorry that you had a bad experience with our company If you have any questions please feel free to contact me at the number listed below I trust this response will conclude this matter Sincerely Yours, Chansomay [redacted]

Dear [redacted] ,Please be advised that our company is well aware of the payment extracted from your account in the amount of $on a balance of $Although you are asking for a refund, we are not able to honor your requestUnfortunately, this is an account attached to your social security numberIf you have any questions or comments, please feel free to contact our company directly at ###-###-####My direct extension is ***.Best regard,Tanisha D [redacted]

Dear [redacted] ***, In regards to ID # [redacted] , please be advised that this office is in receipt of the above mentioned complaintUpon review, we will take all steps necessary to resolve this matter in a timely fashionYour account has been closed in our office You will no longer receive calls from our companyYou may contact me directly at 1-844-291-We are sorry you had a bad experience with our company and we will cease and desist all further communicationI have reprimanded said employee for his egregious infraction and lack of customer service At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated If you have any questions please feel free to contact me at the number listed below I trust this response will conclude this matter Sincerely Yours, Chasity [redacted]

Please be advised that we have your complaint listed in our officeUnfortunately, we are unable to locate your account in our systemThe number used for your account was removed preventing my system from retrieving your accountI would love to look closer at your account however, I would need more identifying information to do soFeel free to contact myself directly at ###-###-#### so I can finish closing the account.Thank you Tanisha D [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Although the company has said that my account has been placed on a CND and I will no longer receive callsThey still claim that I have a balance left on a payday loan and they can offer me a settlementI have never had a payday loan in my life! I’m hoping they stick by their promise to stop calling because they have no legal right to try to collect a fraudulent claim Regards, [redacted]

To whom it may concern, Please be advised that your account has been placed in a CND status(Cease and Desist)You will no longer receive calls from our company however there is still a balance leftIn order to rectify the situation with this account, you may contact me directly at ###-###-####I will be more than happy to assist in getting this issue amicably resolved We are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter Best regards, Tanisha D [redacted] Director of Operations Premier Recovery Group ###-###-####

Consumers Desired Outcome: to have viable proof of what you owe and who you owe it tooWe stopped calling your family and youPlease additionally provide a valid physical address so we can submit to your requestRespectfully, Chasity M [redacted] 844-291-

Please be advised that your account has been placed CLOSED and on in a CEASE & DESIST status Upon review, we will take all steps necessary to get this resolvedYou will no longer receive calls from our company All your information has been deleted We are sorry they had a bad experience with our companyIf you have any questions please feel free to contact ###-###-####Thank You.Best regards,Chansomay M [redacted]

To whom this may concern, In regards to complaint [redacted] filed by [redacted] R [redacted] , please be advised that this office is in receipt of the above mentioned complaintUpon review, we will take all steps necessary to resolve this matter in a timely fashionYou will no longer receive calls from our companyShe may contact me directly at 1-844-291-We are sorry you had a bad experience with our company and we will cease and desist all further communicationIf you have any questions please feel free to contact me at the number listed below I trust this response will conclude this matter Sincerely Yours, Chansomay [redacted] Toll Free: 844-291-

To whom this may concern, In regards to complaint [redacted] filed by [redacted] , please be advised that this office is in receipt of the above mentioned complaintUpon review, we will take all steps necessary to resolve this matter in a timely fashionYou will no longer receive calls from our companyShe may contact me directly at 1-844-291-We are sorry you had a bad experience with our company and we will cease and desist all further communicationI have reprimanded said employee for his egregious infraction and lack of customer service At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated If you have any questions please feel free to contact me at the number listed below I trust this response will conclude this matter Sincerely Yours, Chansomay [redacted] Toll Free: 844-291-

Please be advised that your account has been placed on a CND status (Cease and Desist)You will no longer receive calls from our companyWe are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter Best regards, Tanisha D [redacted] Director of Operations Premier Recovery Group

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Please be advised that your account has been placed on a CND status (Cease and Desist)You will no longer receive calls from our companyWe are sorry they had a bad experience with our companyIf you have any questions please feel free to contact me at the number listed belowI trust this response will conclude this matter Best regards, Tanisha D [redacted] Director of Operations Premier Recovery Group 1-866-460-ext

Dear [redacted] , In regards to ID # [redacted] , please be advised that this office is in receipt of the above mentioned complaintUpon review, we will take all steps necessary to resolve this matter in a timely fashionYour account has been closed in our office You will no longer receive calls from our companyYou may contact me directly at 1-844-291-We are sorry you had a bad experience with our company and we will cease and desist all further communicationI have reprimanded said employee for their egregious infraction and lack of customer service At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated If you have any questions please feel free to contact me at the number listed below I trust this response will conclude this matterSincerely Yours, Chasity M [redacted] Toll Free: 844-291-

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Address: PO Box 262, Buffalo, New York, United States, 14209-0262

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