Premier Recovery Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have repeatedly called Ms. [redacted] with my name and the number I keep receiving calls at (###-###-####) but she continues to insist she cannot locate me. They continue to say they are looking for a person by the name of [redacted] but I do not know anyone by that name or how they got my number. I just want it to stop.
Oh and I keep being referred to as Mr. [redacted]. I am Mrs. [redacted].
Thank you.Regards,[redacted]

Dear [redacted] K [redacted],  Please be advised that we are reviewing your complaint with our representative here in our office. Upon review, we will take all steps necessary to resolve this matter in a timely fashion. All the phones number have been deleted We are sorry they had a bad experience...

with our company and we will cease and desist all further communication. I have reprimanded said employee for her egregious infraction and lack of customer service. At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated. If you have any questions, feel free to contact me at 1-866-291-6550. My direct extension is [redacted].   Best regards,  Chansomay [redacted]

Dear [redacted], Please be advised that we are reviewing your complaint with our representative here in our office. Upon review, we will take all steps necessary to resolve this matter in a timely fashion. We are sorry they had a bad experience with our company and we will cease and desist all...

further communication. I have reprimanded said employee for his egregious infraction and lack of customer service. At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated. If you have any questions, feel free to contact me at 1-866-291-6550. My direct extension is [redacted].   Best regards,   Chansomay [redacted]

No further contact will be made by our business.  The account status has been changed to “Cease and desist.” No more calls to the consumer and their family. Removed and deleted all personal information about consumer out of our system. We do not ever give my information to anyone else. Expect...

this company to completely remove any trace of consumer from our system.

Consumers Desired Outcome: to have viable proof of what you owe and who you owe it too. We stopped calling your family and you. Please additionally provide a valid physical address so we can submit to your request. Respectfully,   Chasity M[redacted]  844-291-6550

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.    Regards,   [redacted]

Dear [redacted],  In regards to ID # [redacted], please be advised that this office is in receipt of the above mentioned complaint. Upon review, we will take all steps necessary to resolve this matter in a timely fashion. Your account has been closed in our office.  You will no longer...

receive calls from our company. You may contact me directly at 1-844-291-6550. We are sorry you had a bad experience with our company and we will cease and desist all further communication. I have reprimanded said employee for their egregious infraction and lack of customer service.  At this time, I am formally apologizing for said actions as this kind of behavior is not condoned and will not be tolerated.  If you have any questions please feel free to contact me at the number listed below.  I trust this response will conclude this matter. Sincerely Yours,   Chasity M[redacted]   Toll Free: 844-291-6550

Please be advised that we are reviewing your claim in our
office. Upon review, we will take all steps necessary to resolve this matter in
a timely fashion. If you have any questions, feel free to contact us at
###-###-####. My direct extention is 309.
Best regards,
[redacted]

ON BEHALF OF PREMIER RECOVERY GROUP WE DO SINCERELY APOLOGIZE FOR ANY INCONVIENCE. WE WILL ESCALATE THIS ACCOUNT FOR OUR COMPLIANCE DEPARTMENT WHO WILL PULL RECORDINGS FROM CALL. AND IN THE EVENT THAT IT IS DETERMINED THAT ANY ONE IN OUR COMPANY DID NOT CONDUCT THEMSELVES WITHIN A BUSINESS LIKE...

FASHION WE CAN ENSURE TO YOU THAT THEY WILL BE REPRIMANDED ACCORDINGLY. AND AGAIN WE DO SINCERELY APOLOGIZE FOR ANY INCOVIENCE. YOUR ACCOUNT HAS BEEN CLOSED OUT IN OUR OFFICE AND SENT BACK TO THE ORIGINAL LENDER.

To whom this may concern, In regards to complaint [redacted] filed by [redacted] R [redacted], please be advised that this office is in receipt of the above mentioned complaint. Upon review, we will take all steps necessary to resolve this matter in a timely fashion. You will no longer receive calls from our...

company. She may contact me directly at 1-844-291-6550. We are sorry you had a bad experience with our company and we will cease and desist all further communication. If you have any questions please feel free to contact me at the number listed below.  I trust this response will conclude this matter.   Sincerely Yours,    Chansomay [redacted]  Toll Free: 844-291-6550

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The cease and desist is good, but we still have received no debt validation legally required to be sent to us. We want to know proof we owe this debt and what the debt is for as per the debt validation requests sent via us mail on three occasions.
Regards,
[redacted]

We have received your complaint with the Revdex.com regarding for our company. Please be advised that at this juncture, we are not able to retrieve your file information. It appears that your number has been removed from the system prohibiting me from accessing said file. If you receive more calls after...

this response, please contact us at ###-###-####. If we dont hear from you, we will assume the issue has been resolved. Best regards, Tanisha D[redacted] Director of Operations

Please be advised that at this juncture, I am formally apologizing to [redacted].  If you receive more calls after this response, please contact me, Chasity M[redacted] at ###-###-####.  If we don’t hear from you, we will assume the issue has been resolved. The customer will no...

longer receive calls from our company.  All the information has been deleted.  We are sorry you had a bad experience with our company. Again, per our records, your account has been closed. If you have any questions please feel free to contact ###-###-####. Thank You.   Best regards,PRG

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Please remove all my personal information from your system, like my ssn, the way you guys "removed " my phone number from your files.
Regards,
[redacted]

To whom it may concern,Please be advised that we have closed your account. Therefore, there will be no calls or future collection efforts on behalf of our company. Thank you for your attention to this matter. We wish you all the best.Mrs. D[redacted]Director of Operations###-###-####

To whom it may concern,
In regards to complaint filed with the Revdex.com, please be advised
that this office is in receipt of the above mentioned complaint. We have not been able to close the account out and place it in Cease and Desist because we cant locate this account/ file in our office.
We...

are sorry they had a bad experience with our company. We we will place your account in cease and desist once we are able to pull up your file. Please call our office directly at [redacted].  If you have any questions
please feel free to contact me at the number listed below. I trust this
response will conclude this matter.
Sincerely Yours,
Marie FT.A.G.

To whom it may concern,
Please be advised that
your account has been placed on a CND status(Cease and Desist). You will no
longer receive calls from our company. We are sorry they had a
bad experience with our company. If you have any questions please feel free to
contact me at the...

number listed below. I trust this response will conclude this
matter.
Best regards,
 Tanisha D[redacted]
Director of Operations
Premier Recovery Group
###-###-####

We have received your complaint with the Revdex.com regarding our company. Please be advised that at this juncture, we are not able to retrieve your file information. It appears that your number has been removed from the system prohibiting me from accessing said file.If you receive more calls after this...

response, please contact us at ###-###-####. If we dont hear from you, we will assume the issue has been resolved.Best regards,Tanisha D[redacted]Director of Operations

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Until the company provides me an official written letter of what this alleged debt I owe according to  the Fair Credit Act, I request that all personal information be deleted from their system.
Regards,
[redacted]