Property Damage Appraisers Inc.

Our billing statements go out in a timely matter so customers are not rushed to pay. However, if a customer runs so many days past due, it is our policy to take the payment from the credit card on file. The customer agreed to this when they singned up.

Cable One deeply regrets that the customer did not have a good experience. After researching the account, it was found out that the customer was originally scheduled to be installed on 3/8/2016. Because they live in an apartment complex, there were issues with the building wiring, thus delaying the...

install until 3/14/2016. Customer payment was not applied until 3/14/2016. As a result, we do not see a justification for any credits at this time.