PW Imports

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is an acceptable offer as long as Stryker is paying the return shippingAgain the reason is because the t top was faulty and we still haven't recieved accessoriesAlso as of today 10/15/I haven't recieved an email about the return and the piarrangements
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Unfortunately, this is the exact same response I have received from the Stryker T-tops customer service representatives every time I have called about this issue for the past months Until I receive the item that I paid for in full on 2/16/this matter still remains unresolved.I have literally called in excess of times on this issue and every single time their response is that I will have the electronic box shipped to me within the next two weeks Now they are giving the Revdex.com the same response I will be happy to update you if and when I receive the item but until that time this matter is unresolved and I don't accept their response I would like to thank the Revdex.com for advocating on my behalf and if Stryker T-tops would like to resolve this issue then all they have to do is ship me my electronic box that I paid for in full months ago I have never experienced this type of unethical business practice.Thank you for keeping this complaint active until the matter is resolved
Regards,
*** ***

We will gladly send the customer a cheque for $re tape interest as requested The $has already been credited A cheque will be mailed on 5-7-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
I didn't receive all parts still missing mounting bracket on top of the fact that they have did nothing to resolve the issue with my torn canvas and now because of this issue the electric box is now rusting away because top is leaking from the holes in it Stryker t tops should not be in business because they have no common courtesy for their patrons they need to send me a new black canvas to make this correct or send me back my money for the cost of the canvas so I can replace it
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** From the total time that my order was made it took over nine months to receive all the items that I ordered very very slow on the shippingAnd very poor customer service I will never order anything from Striker keytops again

*** *** * *** *** *** * *** * *** *** * All items have been delivered to customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I have received the long overdue electronics box that was the basis for this complaint. However, Earlier this week I cancelled a subsequent order for accessory mounts that are also overdue and requested a credit be issued to my credit card for that orderOnce I receive notification of that credit card refund I will consider this matter closed
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
***

This customer was issued a full refund of the product and we mailed a check back on 9/1/

*** *** *** *** *** *** ***All of the customers items have been delivered, nothing is outstanding

Mr***'s canvas was delivered to him on October 6th. The UPS Tracking number is ***. We are waiting on (2) Rod Holders that total $91.98. We also gave a $discount on his order. The (2) Rod Holders should be in the next two weeks.Thanks

Stryker TTOPSPeralta Dr.Suite BLaguna Hills, CA 92653949-916-1666June 1, 2015Revdex.comViewridge Ave#200San Diego, CA 92123-6199Attn: ***To Whom It May Concern:We understand the frustration of Mr*** and are working to get the remainingparts sent to him as soon as
possibleDue to the Port of Long Beach congestions ourshipments have been backed up for several monthsWe are working with ourVendors overseas to correct the remaining parts for several of our customersIt hasbeen an ongoing issue for the last 2-months and we hope to have resolved shortly.Regards,Stryker TTOPS

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted] CUSTOMER ID: [redacted]On all 3 orders we have for this customer, his items have been delivered. We even gave the customer a free ballast bag and pump set up, as compensation, for the delay and issues.

[redacted],We truly apologize for this mistake.  The wakeboard racks are out for delivery to you today.  Here is the UPS tracking number [redacted].  Again so sorry for such a long delay.Thanks

[redacted] All items on customers order have been delivered. Customer has no outstanding items.

[redacted]All items have been delivered. A refund for the amount of 437.00 was done on 8/14/205 to the American Express Card [redacted].

Customer Order # [redacted] Customer I.D. # [redacted] – [redacted] – All items have been delivered to customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  After 7...

long months I have received all products that I have paid for. Customer service was horrible and will not use the company EVER AGAIN.I will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:The last items were received in late November but in future will not purchase from this company and advise others of the same. It was always promised to ship and never was...

until over 8 months after paid in full. this is very poor customer relation I hope others beware.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]