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Quality Pontiac GMC Buick

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Quality Pontiac GMC Buick Reviews (44)

We will begin the check request process for 1/the amount of the repair todayPlease allow several dayts for processign and mailRegardsDan D***Quality Dealerships

Complaint: [redacted] I am rejecting this response because: Yes, you refunded the original purchase I made onlineBut you are refusing to refund the amount paid for the incorrect part that your employee sent to me for which your manager ensured me would be accepted and that your company would cover the shipping costsYour company failed to cover the return shipping cost as promised ( I sent the part back at my cost) and is now refusing to refund my money for the pet that you have in your posessionThis is unacceptable Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

Complaint: [redacted] I am rejecting this response because:In response to Quality Pontiac GMC Buick Incthey are saying that when we meet the complaint was closed.But I [redacted] let them both (new) & (used) managers what my complaint was and they both said Quality Pontaic GMC Buick Inchad made a mistake in doing a second credit run on him without [redacted] 's consent on a total different vehicle that [redacted] had not seen or had not made any arrangements to do so.But they wanted to work out something with me to repair any damage that was done, for this mistake they had done to meMrC [redacted] asked us several times what it would take to repair there error [redacted] said call Credit Bureau and resolve it going into his credit report so many times (6) bank letters so far and also compensation.There was no paperwork at the time of complaint that was shown to me like they say in there response to this.? Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved] Your problems with the website cost me money A part, that we ordered, which money was exchanged, was never delivered and money was not returned I have no pending refund charges on my account Your website should be shut down and adjusted to only reflect parts that are available to be sold If your not able to sell a part, at least have the common courtesy to inform the individual as soon as the order is placed, not days later It is bad business and greatly damaged our reputation

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