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Quick Delivery & Moving Reviews (42)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please clarify your offer and we will respond promptlyYour response did not indicate if you are you also paying for installation as wellLabor will not be cheap and the door is the side with the water and ice maker on itJust the freezer door panel is almost $The door model number is: [redacted] It averages $- $plus shipping [redacted] does not sell parts...only full units so we would need to go through someplace online to order the part or perhaps Sears appliance repairThe cents per pound only comes out to $so we definitely don't accept that optionYou can look up the model number to see the cost and I would not trust anyone the moving company would send over or allow them in my home, so we will find a company to do the installI would imagine $would cover laborWe will accept $in the form of a cashier's check or money order received within the next 7-consecutive daysI already provided clear pictures as evidence within the hour required time period so you have already seen the damageAny further inspection if desired would need to be done through a 3rd party on your behalf, as I again will not allow anyone from this business to again enter my home.?Thank you[redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

hello am so sorry I took me something to get back to you guys we did a move for miss kathey unforgivably the driver life the class out side of her garage and they want to deliver her first trip when they look around they did not find it in back of our truck miss kathey want
back to her house the class beaning missing due the driver left it out side the house ( some one in her knighthood took it ) we have no control on that but , we as quick delivery and moving we can go a head pay for that refund of total of $back

thank you much for your comment after going back to crew ,  how did the move for Amanda they all agree that no one damage her refer and everything she mentionon her report its not right and they willing to go to the court . also we willing to work with her to fix the door she can call [redacted]...

store and get code for door   or we can pay her 60 cent per pond for her refer .

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Please clarify your offer and we will respond promptly. Your response did not indicate if you are you also paying for installation as well. Labor will not be cheap and the door is the side with the water and ice maker on it. Just the freezer door panel is almost $400. The door model number is: [redacted] It averages $340 - $380 plus shipping. [redacted] does not sell parts...only full units so we would need to go through someplace online to order the part or perhaps Sears appliance repair. The 60 cents per pound only comes out to $160 so we definitely don't accept that option. You can look up the model number to see the cost and I would not trust anyone the moving company would send over or allow them in my home, so we will find a company to do the install. I would imagine $150 would cover labor. We will accept $550 in the form of a cashier's check or money order received within the next 7-10 consecutive days. I already provided clear pictures as evidence within the 24 hour required time period so you have already seen the damage. Any further inspection if desired would need to be done through a 3rd party on your behalf, as I again will not allow anyone from this business to again enter my home.?Thank you.[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

SORRY IT TOOK QUICK DELIVERY AND MOVING TITLE LONGER TO RESPONSE WE ARE ONLY RESPONSIBLE FOR 60 CENT PER POUND   BUT BECAUSE YOU  ASK FOR MORE THEN WHAT YOUR DAMAGE WORTH AND ALSO ITS NOT  DONE BY OUR CREW WE ONLY OFFER 60 CENT PER POUND PLZ LET ME KNOW IF THAT OKAY WITH YOU  SO WE CAN SEND A MONEY ORDER FOR FULL AMOUNT

thank you much for your comment after going back to crew ,  how did the move for Amanda they all agree that no one damage her refer and everything she mentionon her report its not right and they willing to go to the court . also we willing to work with her to fix the door she can call [redacted]...

store and get code for door   or we can pay her 60 cent per pond for her refer .

I used the movers on 5/24/14. I will admit after searching around and reading different reviews I was a little skeptical about using them, actually a lot skeptical. The confirmation email (and responses online to complaints) I requested contained so many obvious spelling mistakes (pet peeve) that I was really worried about the professionalism I would receive. They were also A LOT cheaper than many of the quotes I received but they did a relly good job. Three guys showed within 15 mins of my estimated time frame and immediately got to work. They came in to survey the area and immediately started grabbing items to take out on the truck. No time was wasted. I moved from a 2nd floor apt to a townhome with a not so mover friendly staircase , but they powered through and got it all done in a flash. I would definitely recommend the crew again I can only remember one of the movers name which was [redacted], but all three were good.

On 4/30/2016, My elderly mother scheduled a 12:00 pm appointment with this company to come in and pack her apartment and move it to storage. By 12:30, they still had not shown up. We called and were given the excuse of finishing up another job and will be done shortly. 4 hours later and 3 phone calls of getting the run around, I was told to take my business elsewhere. Not sure why they would commit to our appointment if they were so busy! Needless to say, we were caught in a difficult situation as we were coming from out of state and she had to be out by end of day. Terrible business practice and awful customer service! Do NOT use this company!

This is literally the worst moving experience I have ever had. I have moved several times with movers and am well aware that sometimes things get broken or take longer than expected but this company was absolutely ridiculous. First, the dispatcher told me the move would be from 12pm-2pm. The movers called around 12:30pm and let me know they were on their way and they got to my house at 1:20pm. I had scheduled a bunch of service workers to come around 4pm and missed every appt. Secondly, the movers literally walked as slow as possible to drag out the time and carried one box or cushion down at a time. They took so long that me and my two friends ended up helping the movers so we wouldn't be there the entire day. Third, their dollies were not wrapped with cushions and they broke off three legs from two different TV stands and the back of a cabinet. Fourth, I packed many things in duffel bags and while unloading I noticed some of the duffels were open and I asked them why, and they said they had no clue. Lastly they demolished an antique table I had and hid it under the blankets in the truck. When asked where the table was they lied and said they had left it at my apartment but after looking over the truck we found it hidden under blankets. Nothing about this move was a positive experience. I would seriously reconsider ever using this company unless you want it to take more than 5 hrs for a one bedroom apt and want all of your furniture broken.

Thank you Britnee

We did try to reach out for   [redacted] we do understand your response very well , but in the same time we do have invoice , we also had you here in our storage area if you don't feel your staff in save hand am sour you wont not let your staff stay that long all that being said quick delivery and moving would like to offer you $ 100.00 gift card  just to please you .

please let me know if [redacted] accept it so we can mail it to him

SORRY IT TOOK QUICK DELIVERY AND MOVING TITLE LONGER TO RESPONSE WE ARE ONLY RESPONSIBLE FOR 60 CENT PER POUND   BUT BECAUSE YOU  ASK FOR MORE THEN WHAT YOUR DAMAGE WORTH AND ALSO ITS NOT  DONE BY OUR CREW WE ONLY OFFER 60 CENT PER POUND PLZ LET ME KNOW IF THAT OKAY WITH YOU  SO WE CAN SEND A MONEY ORDER FOR FULL AMOUNT

I would recommend this company for your move. We had a very positive experience and would choose them again for our next move. We had two great movers, [redacted] and [redacted]. They were friendly, professional, careful, and made our move stress free. All of our items arrived in the same condition that they left. They finished the job in the time allotted. The price was the lowest around, there were no hidden fees. I paid what was originally quoted. I was very happy with this company and the men they sent.

hello am so sorry I took me something to get back to you guys we did a move for miss kathey unforgivably the driver life the class out side of her garage and they want to deliver  her  first trip when they look around  they did not   find it in back of our truck miss kathey want...

back to her house the class beaning missing due the driver left it out side the house ( some one in her knighthood took it ) we have no control on that but ,  we as quick delivery and moving we can go a head pay for that refund of total of $100 back

So bad I'm surprised they are still in business. Wish I had read the [redacted] reviews before hiring them. Set up two days ago. [redacted]. Assured they would have tools to take apart bed and set back up at new location. They called at 7:30 to say they were on their way. An hour later I called back several times and was told the truck broke down and driver was waiting to be picked up. They would call me. No call for another 45 minutes. Called back. Got several messages that they "couldn't be reached". Finally reached and was told they were on their way. No show. More phone calls. After several attempts I reached someone who asked what I had to move! Went over it specifically 2 days before. Said I had a bed to take down. He said, "Honestly, we don't have the tools." He then told me that I should just "hire someone else more professional". Then he said if his men damaged my furniture, he would be responsible. What?! Is this not a moving company? After two hours waiting for them at our old house, they left us in a lurch. No move. Starting over. TERRIBLE COMPANY!

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please clarify your offer and we will respond promptly. Your response did not indicate if you are you also paying for installation as well. Labor will not be cheap and the door is the side with the water and ice maker on it. Just the freezer door panel is almost $400. The door model number is: [redacted] It averages $340 - $380 plus shipping. [redacted] does not sell parts...only full units so we would need to go through someplace online to order the part or perhaps Sears appliance repair. The 60 cents per pound only comes out to $160 so we definitely don't accept that option. You can look up the model number to see the cost and I would not trust anyone the moving company would send over or allow them in my home, so we will find a company to do the install. I would imagine $150 would cover labor. We will accept $550 in the form of a cashier's check or money order received within the next 7-10 consecutive days. I already provided clear pictures as evidence within the 24 hour required time period so you have already seen the damage. Any further inspection if desired would need to be done through a 3rd party on your behalf, as I again will not allow anyone from this business to again enter my home.
?Thank you.[redacted]

To whom it may concern We did a

move for Mr. [redacted]  [redacted]  ON 5/19 WAS VERY SUSESFULL MOVE

BAESD ON THE INVOCE WHICH SING BY MR [redacted] WE ALWAYS MAKE SURE OUR CUTOMER

WITE THEIR REVIEW IN END OF MOVE WE DID REVICE ANY COMMENT AS FAR THE WANT

WRONG , WORTH TO MENTION THAT MR...

[redacted] CALLED OUR OFFICE STAFF ASKING

PERMISSION TO TIP THE CREW AND TO GIVE THEM 32ENCH TV  ,WHICH HE SHOW THAT HE IS VERY HAPPY WITH

MOVING JOB , NEXST DAY MR [redacted] CALLED OUR OFF ASK IF  THERE IS SOME OF HIS HOUSE LEFT IN BACK OF

TRUCK WE DID ASK HIM HE SURE ABOUT WHAT HE WAS LOKKING FOR ? HIS ANSWER WAS I DON’T

KNOW WHERE IS MY CUOCH LEG AT I DON’T KNOW IF I DID MIESS PLACE IT IN HOUSE

SOME WHERE? WE DID TELL HIM RIGHT A WAY THAT WE LET THE CUSTOME SING WIVERS BEFARE

WE LEAVE THE CUSTOMER HOUSE TO CHECK OUR TRUCK IN FROND AND IN THE BACK BOX

JUST TO BE SURE ITS NOTHING IN LEFT IN TRUCK, MR [redacted] HE DID SING THE INVOCE

AND HE ASLO INVENTORY, WE WILL ATTACH THE TOW PAPER WORK SHOW IN WHAT HE DID

SING (INVOCE, DISCLOSURE)

THANK YOU SO

MUCH

[redacted]   ###-###-####

These company is a joke, unsafe truck almost hit a vehicle, no tools, dirty wrapping, 93 dollars for fuel, dolly with ripped up tire's, they say Revdex.com A+ rating on their ad, please make them a F+++++

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]

Regards,

As far as the water cooler is concerned his men packed it by mistake. We separated the items that were not to be packed but they did it anyway. We should not have to pay an extra $60. due to their wrong doing. I have pictures of all the damage. None of the items where wrapped as we where assured they would be. It took 6 hours because they packed the truck & couldn't get everything on it so they had to unload & reload. It isn't our fault they didn't use a truck big enough. The first truck had extra room left in it. Our items where not damaged or dirty when they where shipped. His crew ran out of shrink wrap shortly after they started. They assured us at the warehouse all the wood and items would be protected. We had the original wrapping for the white furniture but when we received  it there was 1 cover on & it wasn't even covering the furniture. All mattresses where clean because they have never moved from that house. [redacted] waited until the truck was loaded & told us we had to pay Cash not credit card like we where told & is printed on his flyer.  Did the same thing when they delivered the household goods, had to pay in cash. As far as the damage we called & it is on the delivery paper of the damage. Contacted [redacted] to notify him of the damage & he said the claims dept. would call which never happened. I've moved all over the world & not even in foreign countries did they ship & do this much damage.

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Address: 3001 W Indian School Rd Ste 24, Phoenix, Arizona, United States, 85017-4164

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