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Radiant Cash

PO Box 1183, Lac Du Flambu, Wisconsin, United States, 54538-1183

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Radiant Cash Reviews (%countItem)

I saw a few negative reviews on this company. I have used them twice and they have been great. It takes about 2 days and the money was there. No faxing just online. They worked with me to spread out my payments also. I'm gonna use them again because of taxes. I don't have the best credit so I am not expecting it to be like some Private Bank, but they have been good for my needs. Plus after your first loan you get discounts. I did.

Horrible. I started submitted the application on Tuesday 3/20, looking for funding by Friday 3/23. the application says to provide the banking information for the account you want funded, NOT the account they can verify your actual income from. So I used my secondary account, since this was just looking for a little emergency money for a day trip I was taking with my kids. I only asked for $400, which would have been repaid a week later. I just didn't want to travel 4 hours from home with no breathing room, if the car broke down or got a flat. well they 1st denied me because the account I provided only gets funded 150 a month. So they said I could provide information of my primary account. I spent 2 days faxing this and that paper to them. Finally about 2pm 3/22 I was told we have everything we need and will contact you with a determination by end of day. If approved you'll have the funds tomorrow. Well surprise, surprise, no contact. So I call this morning & was told again, we have everything we need, and you actually qualify for more. I said when will this be in my bank account & was informed that since it is now Friday, it would be in my account Monday (7 DAYS after my application for a 24 hour turn around loan) I told the agent to cancel the whole application as it was worthless and useless. we would be home from the trip & had it been approved in the promoted time frames, I'd have been doing the transfer to put it back to them. a complete waste of time & now really not feeling safe that they have so much of my information. I will be watching my bank & credit and if anything even remotely questionable shows up. I will take advantage of my company retained legal team to pursue this company.

I took out an installment loan for $300 in December 2017. When I emailed to get a payoff on March 12, 2018, I figured that it would be a small amount but it was for $356.92. I have already paid them $443.15. Which more than covers the principal on the loan. I also found out that it wasn't even legal for them to loan to me because they are not licensed in the State of Washington.

Radiant Cash Response • Mar 19, 2018

Please see attached for more information.

Absolute trash, plain and simple. STAY AWAY. I took out a loan for last minute wedding expenses, have been trying to pay it off in full for the past week. They keep giving me the run around and their site has no where for me to make payments. It's going to get to the point where I will have to contact my attorney.

Both Customer Service Representatives I spoke with were extremely rude! The supervisor was unwilling to offer a new loan due to issues I had with the BANK (which were not my fault). This company is NOT willing to help you what-so-ever. There are other companies out there that will. *** (ladies are very helpful), *** (very helpful), and I could keep going......DO NOT USE RADIANT CASH!

I took out an emergency loan due to medical issues. I borrowed $450. I have since made seven payments of $124.02 totaling $868.14. I contacted the company today to ask my payoff amount as I have been paying $124.02 every other week since October. Imagine my surprise when I was told my payoff amount was $398.80! How is that even possible given that I've already paid nearly double what I borrowed. The $868 I've already paid had only gone towards $51.20 of the original balance?! That's ridiculous. And should be criminal. You've gotten a 200% pay back from me and I'm nowhere close to being finished.

Radiant Cash Response • Feb 02, 2018

Please see attachment for more information.

Customer Response • Feb 02, 2018

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. However, it should be noted that they withdrew an additional $124.02 just this morning. I'm guessing the company felt justified in taking one more payment from me before settling the dispute. Or maybe the timing is just coincidence? Either way, I'll take what they're offering.

Regards

I called in to pay off an existing loan and to get a new loan. I was told that my payments would drop from $102/week to $92/week. I was given a payoff amount. I waited until the next day and paid off my loan only to be told my new payments would be $110. I was obviously upset at the difference and wanted the customer service rep to explain to me how and why that changed. She told me that my interest rate was higher than the document I signed and I had just reviewed the document online. Then the customer service rep sent me to the supervisor who was rude. She told me that it was my fault because I didn't ask questions. She was completely void if compassion, empathy or any sense of customer service. I will never do business with them again.

I am contracted to pay $68.44 weekly. I received a notification that they are going to withdraw $500. This is a breach of contract, and I want to take care of this matter quickly.

Radiant Cash Response

I received your complaint filed with the Revdex.com of Wisconsin on November 29,2017, regarding Ishwaaswi, LLC dba Radiant Cash (“Company”), a Tribal consumer financial servicesprovider that is wholly owned, operated, licensed and regulated by the Lac du Flambeau Band of LakeSuperior Chippewa Indians (“LDF”). Specifically, you assert that the company will be deducting $500from your account for your payment vs $68.44 weekly as stated in your loan agreement. You claim thisis a breach of contract.However, after researching its files regarding your account records, company records reflectthat your account is set up to deduct $68.44 weekly via ACH debit only per the original loan agreement.We apologize for any confusion in this matter. Rest assured the company will follow the payment planyou agreed to in the original loan agreement.I trust that you find this explanation and resolution to your complaint satisfactory. However, ifyou are not satisfied with the Company’s response on this matter, pursuant to Section 10 of theOrdinance, you may pursue formal dispute resolution with the Authority at PO Box 25, Lac du Flambeau,WI 54538.

This place is absolutely horrible and they are robbing people...DO NOT USE THEM ... there are other cash advance options!! PLEASE PASS THIS ON...DO NOT USE THEM!!

They suck at customer service and had I known they were a Chippewa Tribal lender, I would not have done it. Being Apache, that is an insult. They are rude and you have to be rude to get through to them. They should be run out of business. Don't do business with them.

Back in May of 2017 my husband who was gravely ill & not in his right mind medically decided that taking out a check loan was the best way to secure my future, he did this online however when it asked for income verification, bank statement & a phone call he was unable to supply those items so he stopped the process. Radient cash ignored the fact that he never uploaded any documents or called them & instead deposited $500 into our acct the day before he passed away. I was busy dealing with his death as well as a million other things, then once things slowed down for me I started looking at our acct & found that this company had been taking out $137 every other week for well over 3 months so I called them to inform them that the loan was fraudulent & that he had passed before the money was ever deposited but they refused to talk to me, stating that they needed proof of his passing. I refused to give them anything because they refused to supply me with proof of any calls to my husband or any documents they received. I called my bank & stopped the payments immediately. They continue to harass me demanding money. The loan was $500 & they have received $964.60 almost double what they deposited. I refuse to give them a dime more until I have proof of documentation that this loan is indeed legitimate.

Applied for a loan, was told I was approved and that the money would be direct deposited Monday. Come Monday, the money wasn't direct deposited into my account. I called and was told that I needed to verify my bank account information. I completed it and called back only to be told that I was suddenly denied. I found it kind of funny that once my bank information was approved that my loan was immediately denied. This business is totally a scam and only want your social and bank info. Save yourself some time and don't go with radiant cash, they'll jerk you around every which way and then screw you in the end.

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Address: PO Box 1183, Lac Du Flambu, Wisconsin, United States, 54538-1183

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www.radiantcashloans.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Radiant Cash, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with Radiant Cash.



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