Realtor.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Spoke to customer 6/6, agreed to cancel as requested.

Spoke with customer and agreed to cancel early.

Spoke w/ [redacted] 3/12 and agreed to cancellation and 3 mo. refund due to poor performance.

Customer's products have been cancelled and full refund has been issued.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The only way they would let me out is with a buyout. There was no value with the product to begin with. Either way I was backed into the corner and there is no admission of guilt on their part. There are complaints by other agents in various places on the internet that similar stories and worse. It is clear to me that there will be no true resolution which is for them to refund all the money. I have made up my mind about this company and it's affiliates.I am not interested in continuing this dialogue with this company because it is going nowhere.I do thank the Revdex.com of Chicago and N Illinois for helping me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:Received email from business that they are working on this. Was not yet corrected. Will accept their response once the issue is resolved.
Sincerely,
[redacted]

Complaint: [redacted]
 
I am rejecting this response because:A lady (I forgot her name) from Relator.com did call me at...

11:52am while I was on the way to the dentist.  I told her I appreciate their reaching out, explaind I was about to be at the dentist and I want to give this matter my full attention and asked her to call me back in 2 hours, to which she agreed.  It's currently 4:19pm and nobody from Realtor.com has called.  Hopefully someone will call back tomorrow and we can put this matter to rest.
Sincerely,
[redacted]

Spoke with customer and services have been cancelled.

Spoke to customer 1/17 and agreed to cancel with one month refund for January.

Spoke with customer 3/6 and confirmed the property would be removed. Also explained that realtor.com® Customer Care can remove unwanted Not For Sale listings from the site and advised they can contact Customer Care directly for assistance. Property has been removed and will drop off within...

24-48 hours.

Phone number provided is invalid. Emailed customer with the following response 11/13: Hello [redacted] Thank you for contacting realtor.com®. We thank you for your feedback and will ensure that it is routed to the correct parties. Please let us know if there is anything else we...

can assist you with.

We received [redacted] complaint via our local Revdex.com; Complaint Case #: [redacted]. We worked with the customer cancelling his product and providing a refund.  Can you please update this case with the following response:  Worked with customer, accounts have been cancelled and refund has...

been issued.  Thank you,  [redacted] | Customer Care Operations Manager Move, Inc. l  realtor.com® p:  [redacted]

Spoke to customer and agreed to cancel.

Spoke w/ [redacted] walked her through a search on realtor.com, explained how to find contact information for listings in her area; confirmed she understood that realtor.com did not take her deposit or application.

Spoke with customer on 1/31 and offered  6 mo. opt out with lead review or early buyout option. Emailed customer with offer as requested. Emailed again 2/12 and have not yet received a response. We are happy to continue working with the customer.

Spoke with customer, offered refund to which the customer accepted. Resolved.