Record Transfer Services

Review: We just did a Revocable Living Trust in the State of Texas and Deed was filed in Harris County.We received a letter from a company out of Thousand Oaks, CA called Record Transfer Services requesting money from my 91 year old father.I need to make sure this company has no access to my father's deed or assets.Please call me to clear this matter up.Cheryl Leago - Power of Attorney ###-###-####Desired Settlement: Please call me to go over 713-298-2276I want his company investigated so I am calling the attorney General's office in California and Texas.

Review: I was asked to send the, $85 for a copy of my new deed including some extras. It's been over 4 months and they cashed my check but delivered nothing they promised. I have no way to reach them other than mail. No one will respond. I am a single newly divorced mother of two. I am struggling and heartbroken someone would take advantage of me in this way. I want my money back. Please.Desired Settlement: $85 refund for services not rendered as promised.

Consumer

Response:

Review: 10108988

I am rejecting this response because: I do not agree with the time frame that was stated and if I had a way to contact them directly, I would have. I want a phone number, not a mailing address. I also want my money back now and do not wish to recieve the services from this company. I believe they are scamming people out of their money and charge a rediculous amount of money for something I could go down the street for and pay only 25 cents a copy. Please helpe get myomey back and cancel the transaction immediately.

Regards,

Review: I received a letter promising a delivery of a deed and property assessment profile. I sent in the fee required and did not receive the documents.Desired Settlement: I would like my check refunded

Review: Not a ligit company.

Paid $83 twice for deeds for two homes. The dates I sent the checks were Dec.27, 2013 and Jan.15,2014. My sister who is an attorney said I didn't need to do this. Now I find out that this is a scam. I need to get my money back but don't know how to do this. There is no address except the one on the internet which turns out to be a PO box.

I have not received anything back from this company. Don't know what to do about it.

Thanks,

NancyDesired Settlement: My money back. Total $166.00.

Consumer

Response:

Review: 9944036

I am rejecting this response because:

I paid for two deed transfers. I finally received one of the deeds two days ago even though they said they were both sent in February.

I would be willing to let them keep the money I paid if they will just send me the other deed. After that, I want no further dealings with this company.

Thank you

Regards,

Customer Service with this company is horrible. Requested information to change name of my company and the bank information where the credit card deposits were made. I was given forms with the wrong email, was told that Savannah Pedraza was handling my case. Left several voicemail messages for her with my phone number, sent her emails with my email address and phone number, never heard from her. Left a voicemail with her supervisor, never heard from her either. Was told by a CSR rep that he just spoke to her and she was going to call me right back, and he even read me the phone number she was to call me on. It's almost 3 weeks later, and I still haven't heard from her via phone. However, she did send me a letter stating that they regret to inform me that they can not make the necessary changes to my account because no one ever returned her call. I will NEVER do business with this company and recommend if you are considering it to find another resource.

Review: Had my deed tranfer over/ then I received a statement in the mail stating that I needed to have a new copy of the Deed with the correct name on it. And it would coat $83.00 to receive a new one. So, I sent them a check for the $83.00. And it would take 21 business days to receive the new deed. It's now over two months later and this the second time I had to call them. And I got the same story I get the first time. In the country the you live in , it'll take a little longer. So I waited and told the same story for the second time again. Now this time they are willing to refund to me my check but I know they are lying again.I'll have the check by 10/24/14. Im filing the claim now cause I know they are lying again. I looked them up and see that this company is a spam. I should have looked them up before I sent them a check.You can't trust no one these days. God will take care of them all. Isn't that right AJ at least that the name she used. That's also a lie also.Desired Settlement: $83.00 just what I paid them. No more r less !!!!!!!!!!!!!!!!!!!!!!!!!!!! There phone # is ###-###-####

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 10268438, and find that this resolution is satisfactory to me.

Regards,

Did receive a check for $83.00.

Thanks

Review: I recently purchased a house (for the first time) and the fees for getting the title deed to the house were supposed to have been covered in my closing costs. I was not made aware of this until after sending a check to this so-called record service.Desired Settlement: complete refund of the $83.00 I shelled out for something I shouldn't have needed to shell out extra for.

Business

Response:

Mr. [redacted] contacted us on 1-20-15 and ordered his Property Assessment Profile and complimentary deed. His order was completed and mailed to him 2-23-15.Mr. [redacted] has 30 days to return the product for a full refund.We believe this concludes this matter with the Revdex.com.Regards,Record Transfer Service

Received a letter in the mail asking for $83.00 to get a copy of my property deed. Late 2014 after purchasing a property. So, my name and address must've been sold in the transfer somewhere. Confirmed by my title company as indeed a SCAM! 2015-03-16.

Review: Received a Recorded Deed Notice to my address, but they did not have the correct name. They made a claim that my property was transferred to an individual's name, [redacted] 758 Llc. I know this to be false since I did not sign any papers transferring the property. Also, this appears to be a company name and not an individual name. The notice was also addressed to this Ingleston 758 Llc at the [redacted], Lake Ann, MI address.Desired Settlement: Would like to see Record Transfer Services cease and desist sending out these types of letters to unsuspecting homeowners, especially seniors, who I feel get upset by this information and needlessly send out money to this conniving enterprise. They should be ashamed of themselves!!

Review: I believe I received a piece of FRAUD mail. So I contacted the Revdex.com and out that I should fill out a complaint form against this company.Desired Settlement: We do not owe them a dime.

Business

Response:

We are in receipt of your letter dated 8-17-15 regarding Mr. P[redacted]'s complain. In Mr. P[redacted]'s complaint “I believe I received a piece of FRAUD mail”. Mr. P[redacted] did not use our service and did not send us any money. Our solicitation is for an offer of service and is not a bill. Mr. P[redacted] does not owe us any money.We are a document retrieval service. We provide a copy of the property grant deed and complete property profile. Our research has found that 90% of the people that purchase property do not receive a copy of their deeds in their real estate packages. This varies from county to county.Our goal is to provide a needed service to people who may or may not have the time to pursue securing a copy of their deed waiting sometimes months while our turnaround is approximately 7 to 21 business days. This service may be obtained via other avenues which may be less expensive in monetary ways but more costly in time and frustration working with state agencies.We believe Mr. P[redacted] did not understand the solicitation, had he read the letter he would have seen the disclaimer on the top left on the front of the mail piece and throughout the letter. Either he did not read it, or read it and failed to point it out to you to bolster his FRAUD complaint. Perhaps the Revdex.com can help him understand what a solicitation is or how to read and understand a solicitation.We consider this matter concluded with your office.Regards,Record Transfer Service

I received my letter from this company today...1-29-2016. At first glance of the envelope it looked like some important government papers inside, addressed to "only me", and not other person was to open this mail or they would be fined under federal law. Upon review of the information, I knew I could get most of this information for free at the court house of record. I called the company with there 800 phone number on the letter, as I wanted to know who the owner was and his office address? Behold, they had to call me back, as there phones were not working properly on the receiving end, however they could call you back and have no problem on the line.

This business is a scam.....If it isn't, I guess we should have thought of it and made easy money off those who are elderly, don't know how to read and/or think this must be paid...as the stub looks like a bill with amount of $83.00.

They told me the owner was David D., but would not give his office address. Good business practices.

Call your congressman...and let them know of this deceitful practice to see if they can get this law changed.

Do not trust these guys. This company sends a letter trying to scam you into paying for some unnecessary documents. I'm a real estate professional and investor, and I recently sold a commercial property through one of my LLCs. They sent a solicitation to my home address using some scare tactics and mimicry of official notice documentation that one would see from the county assessor's office in order to try and get me to send a check for $83 to verify my property was transferred. Not only was the information incorrect on their form regarding which property was transferred, but the entity in reference was incorrectly labeled as the transferee instead of transferor. Even if they offered a useful service, similar documentation to satisfy any need for certainty can be obtained for negligible cost (if any) from the recorder's or assessor's office. Don't buy into this scam!

My Mother in her 80's and lost her husband. After 6 months the estate was settled.

She received the very "OFFICIAL" looking letter from RECORD TRANSFER SERVICE Thousand Oaks in March of 2016. I review all of her postal mail. I knew this was a scam. The letter was VERY official looking and had convincing word composition steering the reader toward grabbing their check book.

Mother was prepared to write the $83.00 check thinking she "needed" the deed.

I will contact Ohio US Post Office mail fraud division and Ohio Attorney General concerning Senior Citizen SCAMS.

I received one of their solicitations in the mail today. I think it's criminal that they are allowed to mail these out and try and scam people out of their hard earned money. They spent a lot of time making this garbage look authentic and urgent. Pathetic attempt to steal peoples money!

Review: I Received a letter in the mail stating that I needed a current copy of my recent Deed. the document looks very official and on the front States Shasta County. I sent in a check for 83.00 in the return envelope. The check was made out to Shasta County Clerk on 8/6/13. I Thought that is who had sent the document. I never received the Deed. I then contacted the Shasta county records office to inquire. they told me that deeds only cost 3.50 when purchased from them and the company though not illegal sells this service at a grossly over priced rate. Though technically not illegal cashing my check which was made out to Shasta county clerk was illegal. My bank cant do anything because it was a paper check, though advised me to seek legal action for Fraud. Either way I didnt receive the deed. I have called the number listed on the back on this document numerous times and only get a recording. I have no way to obtain the deed or get reimbursed. I would like to get reimbursed for the $83.00. I have looked the company up on line and have found multiple listings and warnings that they are a scam. Thank You EileenDesired Settlement: $83.00 Refunded

Review: I bought my house September 30, 2013. I got letter in mail couple weeks later, stating that if I wanted the deed to my house I would have to send them 83 dollar check to get the deed. Couple months went by and I got another letter stating they were unable to locate my deed to give them a call. When I call the number it wants me to leave them a message. I google the company and it is scam. I did send them check and would like to see how I can get my money back. I try to file claim thur my bank but because I sent them bill payment and we cant file claim against that.Desired Settlement: Would like refund of 83.00

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 9966134, and find that this resolution is satisfactory to me.

Regards,

Review: I recently initiated the preparation of a Living Will for myself. At a time when several important papers were arriving for my action, I received a very misleading "DEED PROCESSING NOTICE" from RECORD TRANSFER SERVICES operating out of Westlake Village, CA. Feeling that it was ligitimate, because of the nature of the Will, I sent them a check for $83. to process this paperwork. When I received it, I took it to my lawyer who told me it was unnecessary, useless to me , and probably a scam. I have tried to call this location, but a recording indicates that the business is no longer there. Obviously, I want my money back and, in filing this complaint, let others know of this situation.I am not sure what actions I can take. But, on-line I see that this company is well know to the Revdex.com and with poor ratings. Please advise me if there is anything that I can do to recoup this loss. I get so many of these "offers" that I usually throw away immediately, but this one got by me.Their mailing information is as follows:RECORD TRANSFER SERVICES[redacted] STREET NW 9TH FLOORWASHINGTON, DC 20006DEED PROCESSING CENTER[redacted]WESTLAKE VILLAGE, CA 91362Thank you for any information or help you can give me.Desired Settlement: Certified check for $83.

Review: I am a first time/ new homeowner and received a letter in the mail shortly after moving into my home from Property Transfer Services. The letter had a "Compliance Response Date" with a document number regarding why I needed to purchase a copy of my Grant Deed and property profile. The nature of the letter is such that I was made to believe it was mandatory to obtain a copy, and in order to do so, I must pay for it in the sum of $83.00 The check was cashed on December 17th, 2013. I now realize that this was a scam and I am requesting a full refund from the company. It should be noted that I never received such a document in the mail...Desired Settlement: I would like the company to refund me in the amount of $83.00.

Received a letter in the mail asking for $83.00 to get a copy of you property deed.

Review: I receive this letter from Record Transfer Services [redacted] E. Thousand Oaks Blvd, Suite 78 Westlake Village, CA, 91362 for obtain a copy of my deed and I sent my check will all my info and today I found out is not mandatory payment of that they request $83.00 dollars to receive the record. I am not happy with this and I think something should happen on this companies that take advantage from people. I sent my check and I started to worried about. I went to the internet to find their review and saw many complains about this company. I sent my check a month ago and I went to my bank to stop my check. Now I am worried about them to have my check with all my info in their hands even I stop the check. This should be a shame for the California State to allowed this kind of scam happen. I hope someone will take actions against this scam. We are citizens that needs trust.Desired Settlement: I would like that they send back my check.

Business

Response:

Thank you for contacting us regarding Ms. A[redacted]’s complaint.It appears that Ms. A[redacted] is a very confused person. We show no record of ever receiving her order and we show no record of ever receiving her check.Not only did she not understand the solicitation she believes the Revdex.com can help her with her concerns. It may be in her confusion she sent her order to another company.As we do not recognize that the Revdex.com has any ability to resolve issues and that you are a paid for ratings service, we respond only as a courtesy to Ms. A[redacted].We believe this concludes this matter with your office.Regards,Record Transfer Service