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Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They only refund me $8, in stead of $830!!! Please see the attached screenshot In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear [redacted] ***,Due to the nature of information requested, we sent an email to you earlier today which included a screen shot as confirmation Aer Lingus processed the refund as we previously statedShould you require further assistance on this matter, I would recommend that you contact your credit card company directly

Dear [redacted] ***,Following to our email correspondence of June [redacted] and June ***, we would be happy to process your claim upon your submitting receipts as requested for items claimedPlease be sure to include your case reference when replying.Sincerely,Gene Aer Lingus Guest Relations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear [redacted] and [redacted] , I am very sorry and apologize for the disruption to your travel plans due to the delay and subsequent cancellation of flight EIFollowing to our email of October ***, a check for $as noted has been mailed to youYour claim has been further reviewed and as requested, a refund of additional fare and expenses in the amount of $2,is being processed and will be credited to the credit card used to make the purchase I hope despite this occurrence, your travel and time in Ireland was otherwise enjoyable Sincerely, Eugene Aer Lingus Guest Relations

Dear Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Provided the refund is processed as promised, I'll not contact the Revdex.com again regarding ID [redacted] However, if the refund is not processed as promised, I will again review my options on the Revdex.com website, as well as other avenuesA sincere thank you for assisting me with a resolution Yours, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Aer Lingus has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

At this time, I have been contacted directly by Aer Lingus regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [This airline me $43.00, when I lost a brand new Samolite suitcase, enclosed with majority new itemsI'm woman with documented disabilities, whom even lost some medical items that was in suitcase as wellFind it assaulting to my intelligenceHow could a airline lose a pound suitcase with security lock on it? Where is the accountability with the management? Airline claim they limited to when no receipts: who walk keeping receipts like that? Even when I shop at home not keeping receipts unless it relate to my car and/or homeThis unacceptableNever want to travel on their airlines again nor recommend others I know who travel thereI've travel to many countries around the world and back, but never had such bad experiences like with this airline In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear [redacted] ,The tickets purchased are non-refundable as you are aware and travel insurance was similarly not purchasedFollowing to our telephone call and as noted in the email we sent you, a travel credit has been extended under the circumstances as a gesture of goodwillSincerely,EugeneAer Lingus Guest Relations

Revdex.com:At this time, I have not been contacted by Aer Lingus regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The business has not offered any compensation for our inconvenienceWe were without our luggage for days that we paid an additional euros for and had no assistance or contact from the business during this timeI would like to think we would be at least refunded the euros and further compensation for our inconvenience and stress.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Aer Lingus regarding complaint ID ***.Sincerely,*** ***

This matter has been resolved with the request for refund processed on April *,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***,I am sorry to hear that for reasons beyond your control, you arrived late to *** airport where Aer Lingus was unable to accept you for travel as originally scheduled. Our records show that your initial flight booked through your travel company was
refunded in the amount of $on May *** as requested. I hope your rescheduled travel departing JFK on May *** was enjoyable and trouble-free.EugeneAer Lingus Guest Relations

Dear *** ***I am sorry and apologize for the inconvenience as a fellow passenger claimed your luggage in errorWe appreciate your patience as we were working to have your luggage returned to Aer LingusFollowing to our email of July *** and July ***, we
subsequently received and delivered the luggage on July ***. Sincerely, EugeneAer Lingus Guest Relations

Revdex.com:At this time, my complaint, ID *** regarding Aer Lingus has been resolved.I received a full refund for the disputed transaction and consider this complaint to be resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Dear *** ***,I am sorry to hear that your travel plans changed and that you will no longer be traveling with Aer Lingus as originally planned. Our refund policy is in line with the Department of Transportation and provides for a full refund of fare for
request we receive within 24-hours of when the original booking was made. I apologize that at the time you contacted us you experienced extended wait time but unfortunately this was due to high call volume beyond our direct control. Although you contacted Aer Lingus outside the required time period, a full refund of fare has been processed as a gesture of goodwill. Sincerely,Gene Aer Lingus Guest Relations

Dear *** ***,Following to our earlier correspondence, I am again very sorry andapologize for your experience We did attempt to notify guests of the delay via email and text messages early in the dayOurrecords indicate you had been in contact with our Call Center and offered an
earlierflight which understandably you were not in a position to avail ofWhile I appreciateupon you’re arrival at the airport you found the aircraft to be further delayed,meal vouchers were provided as well as refreshments at the boarding gate.In a delay situation such as this, hotel accommodations would not be providedIam sorry that you remain unsatisfied with our response regarding EU compensationIt is our understanding we are compliant with EUregulation which provides for exception where extraordinary circumstances occur.If you wish to pursue this matter further, I would like to direct you to contact theCommission for Aviation Regulation, which has been designated as theenforcement body in Ireland for Regulation ** *** ** *** ***
*** *** *** *. Sincerely, Eugene Aer Lingus Guest Services