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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I hope you received my screenshot last time. If you did, then you should see that my credit card received an amount of refund for $8.01, not the amount you claimed to be. If you didn't received it, I attached it AGAIN! Do you need my credit card statement to prove that??? Also, if you really credit me the amount of Euro 766 or whatever you claimed to be, please send any proof for that. As I never received any credit from your company that is over $10!!! 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],Due to the nature of information requested, we sent an email to you earlier today which included a screen shot as confirmation Aer Lingus processed the refund as we previously stated. Should you require further assistance on this matter, I would recommend that you contact your credit card company directly.

Aer Lingus has corresponded with [redacted] on thismatter and have addressed the points raised in her complaint. As a gesture ofgoodwill, a refund of return fare has been processed as was requested.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  Aer Lingus has made contact with me to reimburse me 50$ and pay for my second bag on my current flight, which I agreed to.
Sincerely,
[redacted]

Dear Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Provided the refund is processed as promised, I'll not contact the Revdex.com again regarding ID [redacted]. However, if the refund is not processed as promised, I will again review my options on the Revdex.com website, as well as other avenues. A sincere thank you for assisting me with a resolution. 
Yours,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I understand your hands are probably tied and I appreciate the credit towards a future flight. So when I book a flight within the next year I just give them the reference # for the case? And can it be done online or would I have to speak with someone directly?
Sincerely,
[redacted]

Following to our email of January [redacted] 2016, we again sincerely apologize for one piece of your checked luggage having miss-connected. We are further sorry that we were unsuccessful in our attempts to deliver to the ports along your cruise itinerary in...

time and appreciate the upset and inconvenience caused. As you held travel insurance, your insurers reimbursed you for interim items purchased and Aer Lingus reimbursed for the amount not covered by your insurers. Aer Lingus has additionally extended e-vouchers towards future travel as a gesture of goodwill.

Following to our email of June **, 2017, it was advised that a refund of fare was processed as requested and will appear on your credit card statement.

Dear [redacted],Following to our email correspondence of June [redacted] and June [redacted], we would be happy to process your claim upon your submitting receipts as requested for items claimed. Please be sure to include your case reference when replying.Sincerely,Gene Aer Lingus Guest...

Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]