Redi-National Pest Eliminators

Re: Case# [redacted] Dear [redacted] : This is in response to a letter dated April 23, in regards to the letter received from the Revdex.com regarding [redacted] As stated in the response to a letter dated April 23, 2015, Redi National Pest Eliminators have left voice mails with client in an attempt of bringing this matter to a resolutionSince then we have continued to leave messages, including one todayIf you have any questions, please do not hesitate to call Sincerely, Jason B [redacted] Redi National Pest Eliminators Operations Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I was told that I would get a few months freeI have paid $in the last months & have had to call almost every month to say that the worker did not come when saidMy crawl space door was fixed for only $by my Handyman & I do not want anyone to go under the house to remove traps as the screws will again be strippedYou can come & get your bait stations that have been empty for months Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have had workers come out to my home and start the process of laying down the plastic in which I believe is finished, however we are still waiting on the vents to be covered with some sort of mesh as agreed upon in the initial contract.I understand that the weather at this time is poor in which brings the ground water up and is hard to work in, HOWEVER WHAT IS NOT SATISFACTORY IS THAT THIS WAS SUPPOSED TO BE A DAY JOB AS PER AGREED IN THE CONTRACT AND IT IS NOW MONTHS LATER...THIS NEEDS TO BE COMPLETED BY THE END OF MARCH Sincerely, [redacted] ***

This is in response to a letter dated February 13th 2017, in regards to the letter received from the Revdex.com regarding [redacted] ***.Our district manager has left multiple messages for client to back so we can resolve this .If you have any questions, please do not hesitate to call.Sincerely,Jason B***

Greetings, I wanted to let you know that the business I fold a complaint against, Redi National has refunded two months worth of service to my mothers estate bank accountThey have not communicated with me in any form, but am satisfied with the refunds given [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Dear [redacted] , This is in response to a letter dated November, 10th in regards to the letter received from the Revdex.com regarding [redacted] *** Our District manager has made contact with Ms [redacted] and will me meeting with her to on November 14th If you have any questions, please do not hesitate to call Sincerely, Jason B [redacted] Rredi National Pest Eliminators Operations Manager

***SUPPORTING DOCUMENT REDACTED BY Revdex.com*** Revdex.comP.OBox 1000DuPont, WA 98327Case# [redacted] Dear [redacted] ,This is in response to a letter dated September 18th 2016, in regards to theletter received from the Revdex.com regarding [redacted] .On Thursday, September 29th our district manager met with the clientWerefunded half of her initial price in the amount of $160.29, we also terminatedher account without the early termination fee.If you have any questions, please do not hesitate to callRedi National Pest EliminatorsOperations Manager [redacted] PHONE: [redacted] • 1·800-454-REDI• FAX: (206) 632-

Complaint: [redacted] I am rejecting this response because: We set up an appointment with the district manager and HE DIDN'T SHOW UP! That's WHY we contacted the Revdex.comThat's all in the FIRST letterWE have not heard from them since.Sincerely, [redacted] ***

***Please see attached documents [redacted] Case# [redacted] Dear [redacted] ,REDINATIONALPEST ELIMINATORSThis is in response to a letter dated November 25, in regards to the letterreceived from the Revdex.com regarding [redacted] ***.The account has been cancelled, the account balance is zeroThere will be noDecember serviceIf you have any questions, please do not hesitate to call.Sincerely, Jason B***Redi National Pest EliminatorsOperations Manager

This is in response to a letter dated June 10th in regards to the letter received from the Revdex.com regarding [redacted] .A district manager visited the site to insure all the proper equipment was setWe also had a discussion with the actual representative from Cedar Mobile Manor and everything is going well, they are very satisfied with service.As always, anyone living on the property owned by a Redi National client may call our main office with and questions or concerns.If you have any questions, please do not hesitate to call Sincerely, Jason B***National Pest EliminatorsOperations Manager

Case# [redacted] Dear [redacted] , This is in response to a letter dated June 25, in regards to the letter received from the Revdex.com regarding [redacted] As per the customer's request, both accounts have been cancelled and the customer was mailed a refund check of $on July 24,If you have any questions, please do not hesitate to call

I have reviewed the service agreement signed by Mr [redacted] on 6/24/Redi National company protocol requires our inspectors to get a signature and for the client to initial in separate areas Acknowledging theservice agreement is for year along with the monthlyservice chargeMr [redacted] signed and initialedin all these areasI have terminated Mr [redacted] ’s accountwithout PenaltyI strongly recommend Mr [redacted] to review and understand anything Requiring a signature in the future Thank you, Jonathan M [redacted] Manager

Dear [redacted] , After reviewing the account and inspecting the worksite, the district manager and the client agreed upon a refund, less the cost of materials used If you have any questions, please do not hesitate to call Sincerely, Jason B [redacted] Redi National Pest Eliminators Operations Manager

***Please see attached document***
Dear *** ***,
This is in response to a letter dated November 30, in regards to the letter received from the Revdex.com regarding *** ***.
Our speacial services manager met with Ms*** at her home and discussed all
aspects of her account, he also inspected the treatment site finding no activityWe have agreed to extend the warranty to June If you have any questions, please do not hesitate to call.
Sincerely,
Jason B***

***Please see attached documents***
Case# ***Dear *** ***,This is in response to a letter dated March 171h , in regards to the letterreceived from the Revdex.com regarding *** ***.A district manager has called the client, we are working with them to set a
timefor the manager to go out and resolve the problem.If you have any questions, please do not hesitate to call.Sincerely,Jason B***Redi National Pest EliminatorsOperations Manager

Case# ***Dear *** ***This is in response to a letter dated May 28th in regards to the letterreceived from the Revdex.com regarding *** * ***.A district manager has called and scheduled an appointment with the clientHewill resolve all matter at the time of
the appointment.If you have any questions, please do not hesitate to call.Sincerely,
Jason B***Redi National Pest EliminatorsOperations Manager

HI I have received a refund check, please close this case, thank you for your help.*** ***

Case# ***Dear *** ***,This is in response to a letter dated January 24th in regards to the letterreceived from the Revdex.com regarding *** ***
After review of this account, we are in agreement with the clientThis accounthas been terminated and we sent a
refund check in the amount of $
If you have any questions, please do not hesitate to call
Sincerely,Jason B***Redi National Pest EliminatorsOperations Manager