Redi-National Pest Eliminators

In response to this matter Redi National has sent a check for $30.00 for crawl hatch repair,Terminated the account and picked up rodent equipment.                                     Thank you,                                             Jonathan M[redacted]                                               Regional manager

I have reviewed the service agreement signed by Mr. [redacted] on 6/24/17. Redi National company protocol requires our inspectors to get a signature and for the client to initial in 2 separate areas Acknowledging theservice agreement is for 1 year along with the monthlyservice charge. Mr...

[redacted] signed and initialedin all these areas. I have terminated Mr [redacted]’s accountwithout Penalty. I strongly recommend Mr [redacted] to review  and understand anything Requiring a signature in the future.                              Thank you,                                    Jonathan M[redacted]                                            Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Case# [redacted] Dear [redacted], This is in response to a letter dated June 25, 2015 in regards to the letter received from the Revdex.com regarding [redacted]. As per the customer's request, both accounts have been cancelled and the customer was mailed a refund check of...

$790.15 on July 24,2015. If you have any questions, please do not hesitate to call.

[redacted]Please see attached document[redacted]
Revdex.comP.O. Box 1000DuPont, WA 98327Case# [redacted]Dear [redacted],
This is in response to a letter dated November 10th , 2015 in regards to the letterreceived from the Revdex.com regarding [redacted].Both accounts have...

cancelled prior to receipt of this complaint and has noremaining balance. We also mailed Ms. [redacted] a check in the amount of$233.75.If you have any questions, please do not hesitate to call.Sincerely,
Jason B[redacted]Redi National Pest EliminatorsOperations Manager

Complaint: [redacted]I am rejecting this response because: We set up an appointment with the district manager and HE DIDN'T SHOW UP! That's WHY we contacted the Revdex.com. That's all in the FIRST letter. WE have not heard from them since.Sincerely,[redacted]

This is in response to a letter dated February 13th 2017, in regards to the letter received from the Revdex.com regarding [redacted].Our district manager has left multiple messages for client to back so we can resolve this .If you have any questions, please do not hesitate to...

call.Sincerely,Jason B[redacted]

Re: Case# [redacted] Dear [redacted]: This is in response to a letter dated April 23, 2015 in regards to the letter received from the Revdex.com regarding [redacted]. As stated in the response to a letter dated April 23, 2015, Redi National Pest Eliminators have left voice...

mails with client in an attempt of bringing this matter to a resolution. Since then we have continued to leave messages, including one today. If you have any questions, please do not hesitate to call.
Sincerely, Jason B[redacted] Redi National Pest Eliminators Operations Manager

Case#[redacted]
Dear [redacted],
This is in response to a letter dated May 11, 2015 in regards to the letter received from the Revdex.com regarding [redacted].
This account was cancelled prior to receipt of this complaint and has no remaining balance.
If you have any questions,...

please do not hesitate to call.

Dear [redacted],
After reviewing the account and inspecting the worksite, the district manager and the client agreed upon a refund, less the cost of materials used. 
If you have any questions, please do not hesitate to call.
Sincerely, 
Jason B[redacted]
Redi National Pest...

Eliminators
Operations Manager

Dear [redacted],REDINATIONALPEST ELIMINATORSThis is in response to a letter dated February 26th, 2016 in regards to the letterreceived from the Revdex.com regarding [redacted]A district manager has called the client, and we have set an appointment toinspect the home and...

discuss the account with the client on March 17th 2016.We will find a solution to this matter.If you have any questions, please do not hesitate to call.

This is in response to a letter dated June 10th 2016 in regards to the letter received from the Revdex.com regarding [redacted] [redacted].A district manager visited the site to insure all the proper equipment was set. We also had a discussion  with the actual representative from Cedar Mobile Manor and everything is going well, they are very satisfied with service.As always, anyone living on the property owned by a Redi National client may call our main office with and questions or concerns.If you have any questions, please do not hesitate to call.
Sincerely, Jason B[redacted]National Pest EliminatorsOperations Manager

Revdex.comP.O. Box 1000DuPont, WA 98327Case# [redacted]
Dear [redacted],This is in response to a letter dated March 171h, 2016 in regards to the letterreceived from the Revdex.com regarding [redacted].We have met with [redacted] and have resolved this case. We will be refunding halfof the amount requested. We mailed a check to him for the amount of $325.76.
If you have any questions, please do not hesitate to call.
Jason B[redacted]Redi National Pest EliminatorsOperations Manager

[redacted]1 SUPPORTING DOCUMENT REDACTED BY Revdex.com[redacted]  Revdex.comP.O. Box 1000DuPont, WA 98327Case# [redacted]Dear [redacted],This is in response to a letter dated September 18th 2016, in regards to theletter received from the Revdex.com regarding [redacted].On...

Thursday, September 29th our district manager met with the client. Werefunded half of her initial price in the amount of $160.29, we also terminatedher account without the early termination fee.If you have any questions, please do not hesitate to call. Redi National Pest EliminatorsOperations Manager[redacted]PHONE: [redacted] • 1·800-454-REDI• FAX: (206) 632-2231

Greetings,
I wanted to let you know that the business I fold a complaint against, Redi National has refunded two months worth of service to my mothers estate bank account. They have not communicated with me in any form, but am satisfied with the refunds given.
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I have had workers come out to my home and start the process of laying down the plastic in which I believe is finished, however we are still waiting on the vents to be covered with some sort of mesh as agreed upon in the initial contract.I understand that the weather at this time is poor in which brings the ground water up and is hard to work in, HOWEVER WHAT IS NOT SATISFACTORY IS THAT THIS WAS SUPPOSED TO BE A 3 DAY JOB AS PER AGREED IN THE CONTRACT AND IT IS NOW 2 MONTHS LATER...THIS NEEDS TO BE COMPLETED BY THE END OF MARCH 
Sincerely,
[redacted]

[redacted]Please see attached documents[redacted]
Case# [redacted]Dear [redacted],REDINATIONALPEST ELIMINATORSThis is in response to a letter dated November 25, 2015 in regards to the letterreceived from the Revdex.com regarding [redacted].The account has been cancelled, the account balance is...

zero. There will be noDecember service. If you have any questions, please do not hesitate to call.Sincerely, Jason B[redacted]Redi National Pest EliminatorsOperations Manager

Re. complaint #[redacted] On 5/27/2015 Redi National's representative, Brooke, called me and said that they were ending the contract per my request . I thanked him for this final resolution. [redacted] P.S. Thanks also to the B.B.B. for your involvement in closing this matter.

Dear [redacted],
This is in response to a letter dated November, 10th 2016 in regards to the letter received from the Revdex.com regarding [redacted].
Our District manager has made contact with Ms. [redacted] and will me meeting with her to on November 14th 2016.
If you have any...

questions, please do not hesitate to call.
Sincerely,
Jason B[redacted]
Rredi National Pest Eliminators
Operations Manager

Complaint: [redacted]I am rejecting this response because: No such contact ever occurred. At the writing of this post, my bait traps remain empty. No person from Redi-National has contacted me or filled and replaced the bait traps. I find thisi to be a failure with this company. Sincerely,[redacted]