Redi-National Pest Eliminators

Complaint: ***
I am rejecting this response because: yes I did receive phone call back from the manager at which time I was working and called his office in which he was not there and left a message, this was on Monday 2/to date the manager or anybody from his office has called me back...we are going on 1/months since the work has started and is still no completed
Sincerely,
*** ***

Dear *** ***,
After reviewing the account and speaking with the client, we have reversed the account balance and closed the account with no early termination fee
If you have any questions, please do not hesitate to call.
Sincerely,
Jason B***
Redi National Pest
Eliminators
Operations Manager
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***

***Please see attached document***
Revdex.comP.OBox 1000DuPont, WA 98327Case# ***Dear *** ***This is in response to a letter dated November 91h, in regards to the letter received from the Revdex.com regarding *** ***.This account
was cancelled prior to receipt of this complaint and has no remaining balanceWe also mailed Mr*** a check in the amount of$81.90.If you have any questions, please do not hesitate to callSincerely,Jason B***Redi National Pest EliminatorsOperations Manager

Case# ***Dear *** ***Our district manager met with the client on Tuesday August 6th 2016, at that time we scheduled a retreatment for Friday August 9th We are confident that this matter has been resolved.If you have any questions, please do not hesitate to
call
Jason B***Redi National Pest EliminatorsOperations Manager

Revdex.com:
The above complaint number, a complaint filed against Redi-National Pest Control, has been resolved to our satisfaction. I spoke to the owner, he paid our request in full and sincerely apologized for the trouble it caused our family. We would like this
matter closed and no further action taken. We also hope it does not further hurt the business in any way. Thank you for your assistance in this matter. It has been very much appreciated.
If you have further questions or concerns, please don’t hesitate to contact me. Thank you
*** *** ***

Case# *** Dear *** ***, This is in response to a correspondence received on May 28, in regards to the letter received from the Revdex.com regarding *** ***We spoke with *** *** on May 28, and we agreed to cancel his account without any penaltyIf you
have any questions, please do not hesitate to call

This is in response to a letter dated November, 29th in regards to the letter received from the Revdex.com regarding *** ***
Our district manager has left multiple messages to resolve this issue, we expect to hear back from the client and reach a solution.
If you have
any questions, please do not hesitate to call
Sincerely,
Jason B***
Redi National Pest Eliminators
Operations Manager

To the consumer, I Agree to the clients desired resolution Redi National will reimburse Client for crawl door replacement upon receipt.
Thank you, Jonathan

10/19/13:***October 19, 2017Revdex.com** *** ***
*** ** ***Re: *** ***To Whom It May Concern:This is in response to the email received from the Revdex.com regarding*** *** dated October 16, 2017.Redi National Pest Eliminators District Manger
spoke with *** ***, She has agreed tocontinue on service with Redi National and has had subsequent services.If you have any questions, please do not hesitate to call.Jason B***Redi National Pest EliminatorsManager

Case# *** Dear *** ***, This is in response to a letter dated May 8, in regards to the letter received from the Revdex.com regarding *** ***We have an appointment with *** *** to remove traps on Friday the 15thand have cancelled monthly serviceIf you
have any questions, please do not hesitate to call

This is in response to a letter dated February 24th 2017, in regards to the letter received from the Revdex.com regarding *** ***.Our district manager is currently working with the client to resolve any problems.If you have any questions, please do not hesitate to call.Sincerely,Jason B***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Case# *** Dear *** ***, This is in response to a letter dated June, 14, in regards to the letter received from the Revdex.com regarding *** ***After reviewing the account of *** *** we have agreed to refund the amount of $which was the amount charged for
April service and also to release Mr*** from the service agreement without additional chargeIf you have any questions, please do not hesitate to call

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***
I am rejecting this response because: this has been going on for months, they do owe *** an inside ant service visit from months ago*** indicated to me just now that she had texted Jonathan saying that she would not take him upon the offerFurthermore, *** is a renter and does not decide for the condo building's account I doI still want to terminate and get the unused portion of the fees already paid to redi national back, starting from the time of this complain in JulyThis delay tactic from the merchant in an attempt to run out the pre paid amount on the account and not let me cancel does not work for me as a consumer Maybe this is the time that the Revdex.com steps up to help beyond relaying messages that are delay tactics and half truth
Sincerely,*** ***
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Although most of the information provided is including the text message sent to me declining my offer for a complementary interior service.With all things considered I do not feel a 100% refund is warranted but in the interest of resolving and closing this complaint I will agree to the followingRedi National will refund 50% of all services completed starting in July since there was exterior preventative treatment done and full refund of the remaining prepaid services. Thank you,Jonathan

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Note: the company did not respond to me until my husband called. Sincerely, *** ***

Complaint: [redacted]
I am rejecting this response because: I was told that I would get a few months free. I have paid $1122 in the last 8 months & have had to call almost every month to say that the worker did not come when said. My crawl space door was fixed for only $30 by my Handyman & I do not want anyone to go under the house to remove traps as the screws will again be stripped. You can come & get your bait stations that have been empty for months.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]