REEis

REEIS completed the work per the contract on 1/26/- 2/19/per Mr [redacted] schedule The work was quality inspected and post tested Mr [redacted] received $in APS rebates REEIS processed months after construction and right before the holidays, Mr [redacted] is asking for his money back REEIS has attempted to contact Mr [redacted] Mr [redacted] refuses to return our calls This complaint is merely a attempt to extort money from a small business There is nothing wrong with the workmanship or recommendations

The information that Reeis provided is not correctThe unforeseen circumstances were due to the fact that they could not honor their appointmentsOnce they did not show up at allAfter the fact they made an excuse that they had an equipment issue but did not notify me of this until afterwardsWhen the appointment was rescheduled, they suggested a day that I had a hard stop at 1:pm which they were notifiedThey said this would not be a problemOn the day they came, they came to the house very late again with not enough time to do the work They were disorganized as had been the case and could not complete the work We had to reschedule again.They were courteous by continually showed a lack of communication between the sales person, the team that came out and management The sales person stopped responding to my calls and emails after the contract was signedI called the office many times and left messages for follbut did not receive call backs.They still have not provided any results of the measurements of the tests following the workThis is despite countless calls and emails requesting this informationWhat are they hiding???? Why do they not want to share the test results that is supposed to measure the effectiveness of their work? Why do they not respond to calls and emails?

Please read attached response by REEIS. Pre & post construction results are attached These have been reviewed and discussed with Mr*** This data was delivered to APS and Mr*** received an $rebate. Our communication log shows extensive communication and attempted communication with Mr*** By Mr*** own admission, this complaint is merely an attempt to get a money from REEIS

The information that Reeis provided is not correct. The unforeseen circumstances were due to the fact that they could not honor their appointments. Once they did not show up at all. After the fact they made an excuse that they had an equipment issue but did not notify me of this until afterwards. When the appointment was rescheduled, they suggested a day that I had a hard stop at 1:00 pm which they were notified. They said this would not be a problem. On the day they came, they came to the house very late again with not enough time to do the work.  They were disorganized as had been the case and could not complete the work.  We had to reschedule again.They were courteous by continually showed a lack of communication between the sales person, the team that came out and management.  The sales person stopped responding to my calls and emails after the contract was signed. I called the office many times and left messages for follow-up but did not receive call backs.They still have not provided any results of the measurements of the tests following the work. This is despite countless calls and emails requesting this information. What are they hiding???? Why do they not want to share the test results that is supposed to measure the effectiveness of their work?  Why do they not respond to calls and emails?

REEIS completed the work per the contract on 1/26/15 - 2/19/15 per Mr. [redacted] schedule.  The work was quality inspected and post tested.  Mr. [redacted] received $800 in APS rebates REEIS processed.  10 months after construction and right before the holidays, Mr. [redacted] is asking for his...

money back.  REEIS has attempted to contact Mr. [redacted].  Mr. [redacted] refuses to return our calls.  This complaint is merely a attempt to extort money from a small business.  There is nothing wrong with the workmanship or recommendations.

Due to never receiving any savings from REEis, in spite of a considerable sum of money paid to them, but additionally because if the tone of Mr. Russo's response, I will never do business with this company again and will discourage my friends from doing the same. I will leave it to the Revdex.com how they prefer to handle it. Details of an exchange of e-mails between Mr. Russo and myself are included below:

RE: SEVERAL PROBLEMS?

RE: SEVERAL PROBLEMS

Todd Russo Add to contacts 11/04/14 Keep this message at the top of your inbox

To: 'Murray Matthews'

[email protected]

Mr. Matthews,

My apologize for making the mistake on your name.

Your air conditioning system is designed to remove heat and moisture. The process creates condensation which is drained through your condensate system associated with your AC equipment. Every July and August, your system will drain a lot of water. I put a 50 gallon garbage bucket under my condensate line to reuse the water. In July/August, the bucket is full in 3 – 4 days.

I never stated anything about always being right. I recognize everyone makes mistakes including my technicians.

Multiple definitive facts assure me that you are unfairly blaming our firm

1. If the system had been clogged or insulation would have been blown in your condensate pan, your system would have had a leak issue in July/August of 2011, 2012, 2013 or 2014.

2. In the fall of 2010, we sent multiple technicians and analysis’ out to your home to quality inspect the work. There notes describe the insulation and HVAC equipment. There are no notes related to insulation in the pan.

3. Our insulation protocol is such that after installation, the pans are cleaned.

4. In June of 2012, as part of a maintenance service you paid for, my technician cleaned your primary and secondary condensate system including the pan. His notes describe the cleaning process he used.

5. Your home has a ventilated attic with numerous attic vents at the ridge line. Insulation routinely is blown around in attics from wind and positive/negative pressure inside the attic space. We routinely see signs of displaced or blown insulation inside attics.

6. Just like a car requires oil changes, an HVAC system requires annual maintenance. We recommend fall and spring tune ups which include the proper maintenance components. I see in our system notes that you have not contacted us to perform any maintenance since June 2012. Now either you did not maintain your equipment or you hired another contractor to the perform proper maintenance. If it is the latter, I would recommend you contact the company that performed your spring tune up and discuss if they cleaned your pan and lines as part of the service.

Frankly, if you would have called or emailed me to discuss or review the circumstance, we would have already been out to your home. Instead, you chose to the threaten me in an attempt to convince me to pay for your water damage.

Good luck to you.

Todd Russo

REEis Companies

M - (480)-209-5396 I [email protected] I www.REEIS.com

ARIZONA

2323 E. Magnolia, Ste 124 I Phoenix, AZ 85034

O – (480) 969-7500 - F - (480)-969-7504

P Do you need to print this email? Think green!

Disclaimer: This message is for the intended recipient only and may contain privileged and confidential information. If you are not the intended recipient, any dissemination, distribution or copying of this e-mail is strictly prohibited. If you receive this message in error, please promptly notify the sender and delete this message.

From: Murray Matthews [mailto:[email protected]]

Sent: Monday, November 03, 2014 8:07 PM

To: Todd Russo

Subject: RE: SEVERAL PROBLEMS

Todd,

First of all, I am not "Mr. Murray". I am Murray Matthews. You can call me "Murray" or you can call me "Mr. Matthews". It doesn't matter to me but "Mr. Murray" is someone I do not know.

In addition to that, I totally disagree with your statements, as follows:

a) "We performed insulation work on your home over 4 years ago. If the insulation had been blown into the condensate system, the leak would have occurred over the course of the first summer after the insulation was installed." Based on what facts do you draw that conclusion? We live in an arid, not humid, climate. When you say blown into the condensate system, are you referring to the condensation lines? I'm not saying these lines were filled. I'm saying the drain pan was filled with insulation. That could easily cause a blocking of the entrance to the line. Condensation needs to build up over a period of time. It's highly unlikely the insulation would be totally soaked that first summer.

b) "If the problem was a result of our work, it would have leaked in August of 2011 and/or identified in June 2012." See (a) above.

c) "The reality is, another technician in your attic, high winds through your attic vents or some other independent reason caused insulation to enter your drain pan if it in fact was the reason for the leak." Again, what is the basis in fact for this statement? You are concluding, not speculating, that you were not the cause and it had to have been caused by someone, or something, else. There is no question in your mind. There still is in mine. How can you conclude, with absolute certainty, that one of these other things occurred but your guys did everything right?

d) "...we went back out to the home several times to look at all of the options related to the increased use....". Yes, you did come back out and still our usage has continued to increase despite us paying you over $4,000 for just the opposite to occur.

e) "With respect to your threat of Revdex.com, I don’t appreciate you demanding I pay for a leak we clearly didn’t cause. I am sorry to hear about your water damage. We are however not the responsible party and it would be inappropriate to suggest we are." First, I don't deem going to the Revdex.com a threat. It is simply a statement of fact. Second, and more importantly, I did not demand you pay for the leak. If you would let your perceived anger subside and read my note much more carefully, I said "I want to give you an opportunity to make it right." Paying for the leak is only one option. Third, you are again stating you could not be the cause of the problem and implying you could not ne because you are always right. Sorry, Todd, but everyone makes mistakes.

f) Finally, what would your offer "to provide you a free evaluation and discounts to services" accomplish? You already did a claimed thorough evaluation and attic/air conditioning treatment of the home for which we paid over $4,000 only to be "rewarded" with NO savings, despite having continually implemented other energy savings measures since that time. Sorry, but if I didn't get any benefit from the $4,000 I paid you, I don't have any expectation that I will benefit from further "discounted" services.

I spent many years as an executive for a Fortune 10 firm and anytime I hear someone proclaim they could not have caused a problem, make claims based on conclusions that cannot possibly be based on fact and assume points that were not even made by the customer, my antenna immediately go up. The fact that you have made absolute statements with no personal knowledge of the situation very much concerns me. Just a suggestion but, on a sensitive subject such as this, you may want to consider another company "responder" who is more convincing, and more realitic, about your integrity and your capabilities.

Just as an FYI, I will forward this to the Revdex.com. I will also forward to APS for their records and suggesting they reevaluate you as a recommended source.

Sincerely,

"Murray Matthews"

From: [email protected]

To: [email protected]

Subject: RE: SEVERAL PROBLEMS

Date: Mon, 3 Nov 2014 15:27:59 -0700

Mr. Murray,

I apologize for the late responds. I was unavailable last week.

We performed insulation work on your home over 4 years ago. If the insulation had been blown into the condensate system, the leak would have occurred over the course of the first summer after the insulation was installed.

Furthermore, we also performed an advanced tune up in June of 2012. As part of the scope of those services, a REEIS technician not only cleans the condensate pan but he injects compressed nitrogen through the condensate lines.

With respect to the condensate leak, it is completely unfair to blame REEIS. If the problem was a result of our work, it would have leaked in August of 2011 and/or identified in June 2012. The reality is, another technician in your attic, high winds through your attic vents or some other independent reason caused insulation to enter your drain pan if it in fact was the reason for the leak.

With respect to the electric bills, I know we went back out to the home several times to look at all of the options related to the increased use. If I remember correctly, we did provided additional products and services at no cost to you.

With respect to your threat of Revdex.com, I don’t appreciate you demanding I pay for a leak we clearly didn’t cause. I am sorry to hear about your water damage. We are however not the responsible party and it would be inappropriate to suggest we are.

If you would like us to help you with your home and AC, I would be happy to provide you a free evaluation and discounts to services.

Todd Russo

REEis Companies

M - (480)-209-5396 I [email protected] I www.REEIS.com

ARIZONA

2323 E. Magnolia, Ste 124 I Phoenix, AZ 85034

O – (480) 969-7500 - F - (480)-969-7504

P Do you need to print this email? Think green!

Disclaimer: This message is for the intended recipient only and may contain privileged and confidential information. If you are not the intended recipient, any dissemination, distribution or copying of this e-mail is strictly prohibited. If you receive this message in error, please promptly notify the sender and delete this message.

From: Murray Matthews [mailto:[email protected]]

Sent: Saturday, October 25, 2014 7:41 PM

To: [email protected]

Subject: SEVERAL PROBLEMS

Todd,

We have not communicated in some time. REEis initially did some work for us in November 2010, adding insulation and some other "energy saving" work. Because we saw an increase in our APS bills, you came back and added more insulation about a year later. Now that 2014 is about to close, we continue experiencing higher, not lower, energy bills despite doing other things to lower our rates, e,g., running our pool fewer hours, continuing to raise our thermostat in summer and lower it in winter and, generally, looking for any opportunity to lower our costs.

Since that time, we used you for an A/C inspection which ran in excess of $600, far more than we have paid on any annual A/C since we moved here 12 years ago.

Last month, we had our ceiling collapse in our living room/dining room area because the insulation you had blown in was not cleaned out of the A/C condensation pans in the attic resulting in the drain pipe clogging and water backing up and overflowing into the ceiling, damaging the carpet, as well as the ceiling.

Needless to say, we have paid you a considerable sum of money while we have suffered INCREASED energy bills, a substantial A/C cost and now the ceiling/carpet cost. Despite your glowing testimonials, we have not experienced the same satisfaction, as you can see.

Before I opt to send this to the Revdex.com and others, I want to give you an opportunity to make it right.

You can e-mail me, or call me, to discuss our next step.

Sincerely.

Murray Matthews

623-551-9883

P. S. Due to a change in my e-mail address, I had to take our earlier exchange of e-mails and put them into the attached Word document.

© 2014 Microsoft Terms Privacy & cookies Developers English (United States)

Due to never receiving any savings from REEis, in spite of a considerable sum of money paid to them, but additionally because if the tone of Mr. Russo's response, I will never do business with this company again and will discourage my friends from doing the same. I will leave it to the Revdex.com how they prefer to handle it. Details of an exchange of e-mails between Mr. Russo and myself are included below:

RE: SEVERAL PROBLEMS?

RE: SEVERAL PROBLEMS

Todd Russo Add to contacts 11/04/14 Keep this message at the top of your inbox

To: 'Murray Matthews'

[email protected]

Mr. Matthews,

My apologize for making the mistake on your name.

Your air conditioning system is designed to remove heat and moisture. The process creates condensation which is drained through your condensate system associated with your AC equipment. Every July and August, your system will drain a lot of water. I put a 50 gallon garbage bucket under my condensate line to reuse the water. In July/August, the bucket is full in 3 – 4 days.

I never stated anything about always being right. I recognize everyone makes mistakes including my technicians.

Multiple definitive facts assure me that you are unfairly blaming our firm

1. If the system had been clogged or insulation would have been blown in your condensate pan, your system would have had a leak issue in July/August of 2011, 2012, 2013 or 2014.

2. In the fall of 2010, we sent multiple technicians and analysis’ out to your home to quality inspect the work. There notes describe the insulation and HVAC equipment. There are no notes related to insulation in the pan.

3. Our insulation protocol is such that after installation, the pans are cleaned.

4. In June of 2012, as part of a maintenance service you paid for, my technician cleaned your primary and secondary condensate system including the pan. His notes describe the cleaning process he used.

5. Your home has a ventilated attic with numerous attic vents at the ridge line. Insulation routinely is blown around in attics from wind and positive/negative pressure inside the attic space. We routinely see signs of displaced or blown insulation inside attics.

6. Just like a car requires oil changes, an HVAC system requires annual maintenance. We recommend fall and spring tune ups which include the proper maintenance components. I see in our system notes that you have not contacted us to perform any maintenance since June 2012. Now either you did not maintain your equipment or you hired another contractor to the perform proper maintenance. If it is the latter, I would recommend you contact the company that performed your spring tune up and discuss if they cleaned your pan and lines as part of the service.

Frankly, if you would have called or emailed me to discuss or review the circumstance, we would have already been out to your home. Instead, you chose to the threaten me in an attempt to convince me to pay for your water damage.

Good luck to you.

Todd Russo

REEis Companies

M - (480)-209-5396 I [email protected] I www.REEIS.com

ARIZONA

2323 E. Magnolia, Ste 124 I Phoenix, AZ 85034

O – (480) 969-7500 - F - (480)-969-7504

P Do you need to print this email? Think green!

Disclaimer: This message is for the intended recipient only and may contain privileged and confidential information. If you are not the intended recipient, any dissemination, distribution or copying of this e-mail is strictly prohibited. If you receive this message in error, please promptly notify the sender and delete this message.

From: Murray Matthews [mailto:[email protected]]

Sent: Monday, November 03, 2014 8:07 PM

To: Todd Russo

Subject: RE: SEVERAL PROBLEMS

Todd,

First of all, I am not "Mr. Murray". I am Murray Matthews. You can call me "Murray" or you can call me "Mr. Matthews". It doesn't matter to me but "Mr. Murray" is someone I do not know.

In addition to that, I totally disagree with your statements, as follows:

a) "We performed insulation work on your home over 4 years ago. If the insulation had been blown into the condensate system, the leak would have occurred over the course of the first summer after the insulation was installed." Based on what facts do you draw that conclusion? We live in an arid, not humid, climate. When you say blown into the condensate system, are you referring to the condensation lines? I'm not saying these lines were filled. I'm saying the drain pan was filled with insulation. That could easily cause a blocking of the entrance to the line. Condensation needs to build up over a period of time. It's highly unlikely the insulation would be totally soaked that first summer.

b) "If the problem was a result of our work, it would have leaked in August of 2011 and/or identified in June 2012." See (a) above.

c) "The reality is, another technician in your attic, high winds through your attic vents or some other independent reason caused insulation to enter your drain pan if it in fact was the reason for the leak." Again, what is the basis in fact for this statement? You are concluding, not speculating, that you were not the cause and it had to have been caused by someone, or something, else. There is no question in your mind. There still is in mine. How can you conclude, with absolute certainty, that one of these other things occurred but your guys did everything right?

d) "...we went back out to the home several times to look at all of the options related to the increased use....". Yes, you did come back out and still our usage has continued to increase despite us paying you over $4,000 for just the opposite to occur.

e) "With respect to your threat of Revdex.com, I don’t appreciate you demanding I pay for a leak we clearly didn’t cause. I am sorry to hear about your water damage. We are however not the responsible party and it would be inappropriate to suggest we are." First, I don't deem going to the Revdex.com a threat. It is simply a statement of fact. Second, and more importantly, I did not demand you pay for the leak. If you would let your perceived anger subside and read my note much more carefully, I said "I want to give you an opportunity to make it right." Paying for the leak is only one option. Third, you are again stating you could not be the cause of the problem and implying you could not ne because you are always right. Sorry, Todd, but everyone makes mistakes.

f) Finally, what would your offer "to provide you a free evaluation and discounts to services" accomplish? You already did a claimed thorough evaluation and attic/air conditioning treatment of the home for which we paid over $4,000 only to be "rewarded" with NO savings, despite having continually implemented other energy savings measures since that time. Sorry, but if I didn't get any benefit from the $4,000 I paid you, I don't have any expectation that I will benefit from further "discounted" services.

I spent many years as an executive for a Fortune 10 firm and anytime I hear someone proclaim they could not have caused a problem, make claims based on conclusions that cannot possibly be based on fact and assume points that were not even made by the customer, my antenna immediately go up. The fact that you have made absolute statements with no personal knowledge of the situation very much concerns me. Just a suggestion but, on a sensitive subject such as this, you may want to consider another company "responder" who is more convincing, and more realitic, about your integrity and your capabilities.

Just as an FYI, I will forward this to the Revdex.com. I will also forward to APS for their records and suggesting they reevaluate you as a recommended source.

Sincerely,

"Murray Matthews"

From: [email protected]

To: [email protected]

Subject: RE: SEVERAL PROBLEMS

Date: Mon, 3 Nov 2014 15:27:59 -0700

Mr. Murray,

I apologize for the late responds. I was unavailable last week.

We performed insulation work on your home over 4 years ago. If the insulation had been blown into the condensate system, the leak would have occurred over the course of the first summer after the insulation was installed.

Furthermore, we also performed an advanced tune up in June of 2012. As part of the scope of those services, a REEIS technician not only cleans the condensate pan but he injects compressed nitrogen through the condensate lines.

With respect to the condensate leak, it is completely unfair to blame REEIS. If the problem was a result of our work, it would have leaked in August of 2011 and/or identified in June 2012. The reality is, another technician in your attic, high winds through your attic vents or some other independent reason caused insulation to enter your drain pan if it in fact was the reason for the leak.

With respect to the electric bills, I know we went back out to the home several times to look at all of the options related to the increased use. If I remember correctly, we did provided additional products and services at no cost to you.

With respect to your threat of Revdex.com, I don’t appreciate you demanding I pay for a leak we clearly didn’t cause. I am sorry to hear about your water damage. We are however not the responsible party and it would be inappropriate to suggest we are.

If you would like us to help you with your home and AC, I would be happy to provide you a free evaluation and discounts to services.

Todd Russo

REEis Companies

M - (480)-209-5396 I [email protected] I www.REEIS.com

ARIZONA

2323 E. Magnolia, Ste 124 I Phoenix, AZ 85034

O – (480) 969-7500 - F - (480)-969-7504

P Do you need to print this email? Think green!

Disclaimer: This message is for the intended recipient only and may contain privileged and confidential information. If you are not the intended recipient, any dissemination, distribution or copying of this e-mail is strictly prohibited. If you receive this message in error, please promptly notify the sender and delete this message.

From: Murray Matthews [mailto:[email protected]]

Sent: Saturday, October 25, 2014 7:41 PM

To: [email protected]

Subject: SEVERAL PROBLEMS

Todd,

We have not communicated in some time. REEis initially did some work for us in November 2010, adding insulation and some other "energy saving" work. Because we saw an increase in our APS bills, you came back and added more insulation about a year later. Now that 2014 is about to close, we continue experiencing higher, not lower, energy bills despite doing other things to lower our rates, e,g., running our pool fewer hours, continuing to raise our thermostat in summer and lower it in winter and, generally, looking for any opportunity to lower our costs.

Since that time, we used you for an A/C inspection which ran in excess of $600, far more than we have paid on any annual A/C since we moved here 12 years ago.

Last month, we had our ceiling collapse in our living room/dining room area because the insulation you had blown in was not cleaned out of the A/C condensation pans in the attic resulting in the drain pipe clogging and water backing up and overflowing into the ceiling, damaging the carpet, as well as the ceiling.

Needless to say, we have paid you a considerable sum of money while we have suffered INCREASED energy bills, a substantial A/C cost and now the ceiling/carpet cost. Despite your glowing testimonials, we have not experienced the same satisfaction, as you can see.

Before I opt to send this to the Revdex.com and others, I want to give you an opportunity to make it right.

You can e-mail me, or call me, to discuss our next step.

Sincerely.

Murray Matthews

623-551-9883

P. S. Due to a change in my e-mail address, I had to take our earlier exchange of e-mails and put them into the attached Word document.

© 2014 Microsoft Terms Privacy & cookies Developers English (United States)

reesis was very professional, knowledgeable, and their workmanship was outstanding, highly recommended.

REEIS completed the work per the contract on 1/26/15 - 2/19/15 per Mr. [redacted] schedule.  The work was quality inspected and post tested.  Mr. [redacted] received $800 in APS rebates REEIS processed.  10 months after construction and right before the holidays, Mr. [redacted] is asking for...

his money back.  REEIS has attempted to contact Mr. [redacted].  Mr. [redacted] refuses to return our calls.  This complaint is merely a attempt to extort money from a small business.  There is nothing wrong with the workmanship or recommendations.

We are so excited! The difference in the comfort level of our home is AMAZING. Our experience with Eduardo was also AMAZING. we should have done this years ago!

Met all my expectation.

48 hours, that's right it took only 48 hours to remove and install a new 3 1/2 Ton split system Trane AC/heat pump unit with new duct work, added register in hot room, install Smart Thermostat, run new sensor electrical and drain plumbing, increase insulation in the attic. 102 degrees outside a comfortable 78 degrees inside. Day three was for inspection and orientation. [redacted] rebates a nice plus. Old unit was costing a fortune on the electric bill. Saving $$$ now. Big difference, huge. Priceless

The information that Reeis provided is not correct. The unforeseen circumstances were due to the fact that they could not honor their appointments. Once they did not show up at all. After the fact they made an excuse that they had an equipment issue but did not notify me of this until afterwards. When the appointment was rescheduled, they suggested a day that I had a hard stop at 1:00 pm which they were notified. They said this would not be a problem. On the day they came, they came to the house very late again with not enough time to do the work.  They were disorganized as had been the case and could not complete the work.  We had to reschedule again.
They were courteous by continually showed a lack of communication between the sales person, the team that came out and management.  The sales person stopped responding to my calls and emails after the contract was signed. I called the office many times and left messages for follow-up but did not receive call backs.
They still have not provided any results of the measurements of the tests following the work. This is despite countless calls and emails requesting this information. What are they hiding???? Why do they not want to share the test results that is supposed to measure the effectiveness of their work?  Why do they not respond to calls and emails?

Please read attached response by REEIS. 
 
Pre & post construction results are attached.  These have been reviewed and discussed with Mr. [redacted].  This data was delivered to APS and Mr. [redacted] received an $800 rebate.
 
Our communication log shows extensive communication and attempted communication with Mr. [redacted].  
 
By Mr. [redacted] own admission, this complaint is merely an attempt to get a money from REEIS.

I have a 1988 house with a roof that is mostly flat. I have no attic and there is no access to my ductwork except through my ceilings. I contacted REEis for an energy audit of my home. Many measurements of airflow were taken throughout the house and I was told that my ductwork had significant leaks. REEis recommended a company that could help seal the leaks without having to open my ceilings. I had the ductwork sealed and new measurements were taken that showed the leaks were sealed and desired standards were within range. I highly recommend this audit and sealing process -- especially for older homes with rigid metal ductwork. Airflow improved, allowing more cool air to flow inside the house, improving the efficiency of my air conditioning unit.

REEis was wonderful to deal with.The home performance analyst Tanner was very professional and answered all of my questions without hesitation. He assisted me in choosing the right work to complete, and it turned out I Needed much less than I had anticipated.Tanner did not make me feel in any way pressured to make a purchase, but explained the benefits of choosing Reeis and the quality of work they perform. I would highly recommend Tanner to perform your next energy home performance evaluation and definitely recommend Reeis to perform all work needed.

REEis sent Tanner (home performance analyst) to my home to perform an energy audit (Company obtained from [redacted] website). Tanner was very knowledgeable and straight-forward about my home's strengths and weaknesses in relation to energy use/waste/preservation. He answered all questions and was very honest about return on investment regarding recommended repairs/improvements. I didn't feel like he was there to make a sale, he gave me solid feedback/suggestions that I could pursue to make my home more energy efficient. Thank you, Tanner/REEis!!

For years we were putting up with uneven air distribution throughout our home. Certain rooms were 10+ degrees warmer than others. We had a new high efficient heat pump installed but the results were the same. Finally we decided to have a home energy audit done and REEis was recommended. Best money ever spent. Despite having a very well built home, the duct work installed by the builder in 1989 was allowing only 60% of the air produced by the unit circulated throughout the house. We replaced everything in the attic with new insulated duct work, relocated and replaced vents with larger ones where needed and added an additional return. The results were immediate. The whole system is balanced and temperatures are even throughout the house. The whole process worked like clock work. All components from removal to the final check flowed like a smooth river. Everyone was there when they said they would be, were highly professional and delivered what was promised. Thank you REEis!

Very thorough and professional. Great work onsite.

We had three old units replaced by Reeis, under the supervision of Tanner K[redacted] as project manager / energy advisor. We were very impressed by (1) the amount of information provided by Reeis about our options in advance of the job, (2) the punctuality and professionalism of the installation crew, and (3) the follow-up after installation to make sure all units were working properly. We had an outstanding experience with Reeis.