Reliant Funding

Our apologies for sending a second promotional pieceAs always, our programs require a formal application processThere was never any risk to the recipient and we will not contact him in the future

The requested information is quite standard in the business lending industryThis business owner went through the formal application processThe process makes clear, in advance, what information is neededIt's totally up to the applicant as to whether he wants to provide information or pass We do not have final say on whether an applicant is approved or not

Our data aggregator reports that your information (name, title/business, address, etc.) appears publicly in multiple places online, such as your work-related website, [redacted] +, etcTherefore, there are countless list providers who captured that information, since most are able to pull it from the postings you createdThere is no "one source" to point to

We received your organization's name from a national list provider accessing publicly available informationWe do not work with schools, so your organization clearly made the list in errorWhat you received was a toy card that represents the opportunity to apply for fundingAs it says on the piece, it is not a real cardWorking with us would require an intentional and defined application processThere was never any risk to you or your schoolWe have removed your information from our system for future mailings and solicitationsI apologize for any misunderstanding

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

I am responding to your complaint written to the Revdex.com regarding Reliant Funding and the mailing you received I want to assure you that the mailing was a solicitation only Activation (by contacting us) makes you eligible to apply for funding, it does not release any funds Reliant Funding would not initiate a loan or credit line on your behalf without your consent and a very stringent identification processWe are a compliant company with a process that goes to great lengths to identify the applicant from first inquiry to funding The application process does not begin without the account holder's consent We will not extend funding to anyone without minimally receiving the information below: • Government Issued Photo ID • Business Bank Account with signatory matching the applicant • A phone verification with the business owner and a landlord verification proving the business is a current tenant • Copy of most recent Tax Return • Physical Site Visit with validation of the Photo ID mentioned above (as needed) We purchase lists of businesses across the nation to market our products The lists are acquired through publicly available sources Our company acquires publicly available information to deem someone as pre-qualified I have removed your information from our system for future mailings and solicitations I apologize for any inconvenience our solicitation has caused you

I just got a credit card an unsolicited credit card from them I find this very disturbing and very distrustful of a company that you did not solicit I shredded the card

I just received a card from reliant and checked them out online at Revdex.comI found complaints and read themThey all say that they had received the same card and that despite complaints, they continued to send out these cardsTheir response was that they wouldn't be doing this anymore and that no one could have activated it without a large range of criteriaWell my card says that I need only photo the card and text activate to get my $100,Somewhere they are not being truthful

***,Merchants Capital Access received your complaint from theRevdex.com We appreciate you bringing to our attention thatthe marketing advertisement appears to look like a legitimatecheck We use an outside independent marketing company for ouradvertisements If they have neglected to write fine print that states:Checks are for marketing purposes only and/or You must complete application toqualify and complete funding, then they have made an error We willget this rectified immediately Also, the advertisement should nothave had any routing or account number and this would be the most obvious wayto differentiate marketing material from a real check We wouldappreciate you sending us your copy so we can analyze and make any necessarycorrections We will consider hiring a new marketing company afterreviewing the errors that may have been made As far as your request that we should just send $68,217.56to you, this does not seem feasible Merchants Capital Access is acash advance provider for small to medium size business’s Our repaymentterms are less than months The business owners that are approved forthat amount are depositing more than $25,each month If you area self-employed business owner then we would process your application at nocost and waive any additional funding fees The cost of the moneyvaries depending on the payback period Typical program terms are 6,8,10and months

The US Mail you received was a solicitation onlyWe received your information from a national list provider (who draws on publicly available information)They estimated that your business likely meets our requirements to receive fundingObviously, they were mistaken.The card in the mailer represents the concept of getting funds for businessesAs it says on the card, it is not a real credit card"Activating" an account simply means you want us to assign a funding specialist to discuss your needsIt does not automatically release any funds - that requires a secure application procedureAt no time was there any risk to you.We have removed you from our data base for future contactWe apologize for the misunderstanding

Your interaction with our employee was absolutely not the experience for our clients and far from what we expect from our staffThank you for bringing your experience to our attentionWe have dealt with this matter, internally.We received your organization's contact information from a national list provider who accesses publicly available informationIt is possible other vendors who use that source will also reach out to you, but that's the nature of vendors using public list providers - it's not related to anything we control.The US Mail you received was a solicitation onlyThe card in the mailer represents the concept of getting funds for businessesAs it says on the card, it is not a real credit card"Activating" an account simply means you want us to assign a funding specialist to discuss your needsIt does not automatically release any fundsThat requires a secure application procedure.We've removed your information from our system for future mailings or callsI apologize for any misunderstanding

[redacted] ***, I are responding to your complaint written to the Better Business Bureau regarding Reliant Funding and the mailing you received I want to assure you that the mailing you received is for a solicitation only The account is not valid without your consent Reliant Funding would not initiate a loan or credit line on your behalf without your consent and a very stringent identification process The mailing is a solicitation for a product We are a compliant company with a process that goes to great lengths to identify the applicant from first inquiry to funding The application process does not begin without the account holder's consent We will not extend funding to anyone without minimally receiving the information below: • Government Issued Photo ID • Business Bank Account with signatory matching the applicant • A phone verification with the business owner and a landlord verification proving the business is a current tenant • Copy of most recent Tax Return • Physical Site Visit with validation of the Photo ID mentioned above We purchase lists of businesses across the nation to market our products The lists are acquired through publicly available sources Our company acquires publicly available information to deem someone as pre-qualifiedI have removed your information from our system for future mailings and solicitations I apologize for any inconvenience our solicitation has caused you

The US Mail you received was a solicitation onlyThe card in the mailer represents the concept of getting funds for businessesAs it says on the card, it is not a real credit cardWe purchase mailing lists that are compiled from publicly available sourcesRadius provided us with your informationNo one applied for cash on your behalfThe mailing you received explains that you would have to go through an application process if you wanted fundsThere is no risk of identify theft in our processOur representative asked for the reference number on the card in order to expedite finding and removing your record, which is what you wanted us to doWe've removed your information from our system for future mailings and solicitationsI apologize for any misunderstanding

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below First of all, I have no assurance that the representative was addressed about his attitude, only your word that it was.Second, I am not an "organization," I am an individual who is self-employedI want to know exactly what company supplied you with my contact information, so that I can contact them myself and see to it that I am removed from their database Regards, [redacted]

Thank you for the opportunity to address concerns regarding our marketing materialsUpper management has reached out to respond to the complaint and ensure the Tuscarora Theatre Booster Club contact information is removed from our systemThank you, Reliant Funding

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The business has performed this action and, I consider this complaint resolved Regards, [redacted] ***

I am responding to your complaint written to the Better Business Bureau regarding Reliant Funding and the mailing you received I want to assure you that the mailing was a solicitation only Activation (by contacting us) makes you eligible to apply for funding, it does not release any funds Reliant Funding would not initiate a loan or credit line on your behalf without your consent and a very stringent identification process We are a compliant company with a process that goes to great lengths to identify the applicant from first inquiry to funding The application process does not begin without the account holder's consent We will not extend funding to anyone without minimally receiving the information below: • Government Issued Photo ID • Business Bank Account with signatory matching the applicant • A phone verification with the business owner and a landlord verification proving the business is a current tenant • Copy of most recent Tax Return • Physical Site Visit with validation of the Photo ID mentioned above (as needed) We purchase lists of businesses across the nation to market our products The lists are acquired through publicly available sources Our company acquires publicly available information to deem someone as pre-qualified I have removed your information from our system for future mailings and solicitations I apologize for any inconvenience our solicitation has caused you

Thank you for the opportunity to address your concerns regarding our marketing materialsWe will ensure your contact information is removed from our systemAll requests for opt-outs should be addressed to [email protected] Thank you, Reliant Funding

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The facts indicated in the response clearly illustrate that the offer is misleading and close to fraudulentI quote: "Your new reliant cash card has been issued" "You can now get IMMEDIATE access to cash...." - clearly untrue since further down it reads "Get Cash in days" The whole package is a sham ---- End

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the complete removal of mine and my business's information from your mailing list would be a satisfactory resolution to me This is my second complaint by phone to Reliant FundingSHOULD I NEVER RECEIVE ANOTHER SOLICITATION, I will consider this complaint resolved Regards, [redacted]