Reliant Funding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First of all, I have no assurance that the representative was addressed about his attitude, only your word that it was.
Second, I am not an "organization," I am an individual who is self-employed. I want to know exactly what company supplied you with my contact information, so that I can contact them myself and see to it that I am removed from their database.
Regards,
[redacted]

There is only one record in our database that has the business telephone number you provided. We only mailed to that record once - that was last month. It is possible you heard from other funding companies (many of which also promote with cards in the mailers) or you have other businesses....

Because our data is based on public information, we have no way of knowing if the same person owns multiple businesses. Your current business will not get another mailing from us.

This company lies in order to create business leads. They say you requested a loan which makes you think someone else might have your account info and is applying for a loan under your name. This should be illegal and all this does is expose your personal details in the mail system which causes a domino effect. This company uses poor marketing tactics to stay in business so I hope any real company that has ties to them will end them because all methods they use will reflect badly on you as well. I for one would never do any business with reliant funding or any company associated with it. They should have an F rating. They have negative reviews and should not have an A rating. They waste consumers time worrying about whether someone has stolen personal information. Don't state a request has been made for a loan when it really hasn't. That's fraud.

UPDATE : Reliant Funding continues to contact review sites and lies that bad reviews are not real and pressures review sites to take down the bad review which is exactly what happened to my last review.

For every review that reliant funding takes down of mine I will post 3 more so it's in your best interest to leave this review alone. Do not lie to the review site that I am not a customer or that my review is fake when you know it is 100% true and that is why you are trying to take it down. How low can you go. Worst company I ever had to deal with and worst part is it wasn't even my decision. Sending mail to people that never gave you permission to use their information and then doing everything you can so bad reviews don't pile up is rock bottom. This company has tons of bad reviews online and imagine how many they already taken down by more LIES. This is a REAL REVIEW. DO NOT DELETE.

The US Mail items you received were promotional only. The card in the mailer represents the concept of getting funds for businesses. As it says on the plastic element, it is not a credit card. We have removed you from our data base for future contact.

I, too, received this unsolicited "membership card" that looks like a credit card and is made to look just like a credit card, which raises all kinds of security issues. Even worse --- I don't have a business! I had a business more than sixteen years ago in a different state from the one I live in now. I consider the practice of sending out these deceptive cards unethical at worst and harassment, at best -- particularly when they are sent to individuals at random who don't even own a business.

We’ve reached out to the merchant to explain: As a direct
funding source, we verified credit without any adversity as promised. Reliant
looks to do what is best for the client, there isn’t a single...

source that is
the best option for every client.  In this case, even though we want to be
the solution, it was determined that the best source of funding for the client
was outside of our own asset base.  As a result we worked with lending
partners whose credit policies (and funding terms) differed from our own. No
funding source is authorized to change/administer credit bureau activities
resulting from other vendors’ actions. We are always looking to improve, we
have taken actions to train the staff on improving methods of communication on
when/how this may occur.  We apologize for any misunderstanding.

Dear [redacted],
0pt"> 
I am responding to your complaint written to the Revdex.com regarding Reliant Funding and the mailing you received.  I want to assure you that the mailing you received is for a solicitation only.  The account is not valid without your consent.  Reliant Funding would not initiate a loan or credit line on your behalf without your consent and a very stringent identification process.  The mailing is a solicitation for a product.  We are a compliant company with a process that goes to great lengths to identify the applicant from first inquiry to funding.  The application process does not begin without the account holder's consent.  We will not extend funding to anyone without minimally receiving the information below:
 
•         Government Issued Photo ID
•         Business Bank Account with signatory matching the applicant
•         A phone verification with the business owner and a landlord verification proving the business is a current tenant
•         Copy of most recent Tax Return
•         Physical Site Visit with validation of the Photo ID mentioned above
 
We purchase lists of businesses across the nation to market our products.  The lists are acquired through publicly available sources.  Our company acquires publicly available information to deem someone as pre-qualified. I have removed your information from our system for future mailings and solicitations.  I apologize for any inconvenience our solicitation has caused you.

[redacted],Merchants Capital Access received your complaint from theRevdex.com.  We appreciate you bringing to our attention thatthe marketing advertisement appears to look like a legitimatecheck.   We use an outside independent marketing company for ouradvertisements.  If...

they have neglected to write fine print that states:Checks are for marketing purposes only and/or You must complete application toqualify and complete funding,  then they have made an error.  We willget this rectified immediately.   Also, the advertisement should nothave had any routing or account number and this would be the most obvious wayto differentiate marketing material from a real check.   We wouldappreciate you sending us your copy so we can analyze and make any necessarycorrections.  We will consider hiring a new marketing company afterreviewing the errors that may have been made.    As far as your request that we should just send $68,217.56to you, this does not seem feasible.   Merchants Capital Access is acash advance provider for small to medium size business’s.  Our repaymentterms are less than 12 months.  The business owners that are approved forthat amount are depositing more than $25,000 each month.   If you area self-employed business owner then we would process your application at nocost  and waive any additional funding fees.  The cost of the moneyvaries depending on the payback period.  Typical program terms are 6,8,10and 12 months.

The requested information is quite standard in the business lending industry. This business owner went through the formal application process. The process makes clear, in advance, what information is needed. It's totally up to the applicant as to whether he wants to provide information or pass....

We do not have final say on whether an applicant is approved or not.

I just got a credit card an unsolicited credit card from them. I find this very disturbing and very distrustful of a company that you did not solicit.
I shredded the card.

Dear [redacted],
 
I am responding to your complaint written to the RevDex.com regarding Reliant Funding and the mailing you received.  I
want...

to assure you that the mailing you received is for a solicitation
only.  The account is not valid without your consent.  Reliant
Funding would not initiate a loan or credit line on your behalf without your
consent and a very stringent identification process.  The mailing is a
solicitation for a product.  We are a compliant company with a process that
goes to great lengths to identify the applicant from first inquiry to
funding.  The application process does not begin without the account
holder's consent.  We will not extend funding to anyone without minimally
receiving the information below:
 
•         Government
Issued Photo ID
•         Business
Bank Account with signatory matching the applicant
•         A phone
verification with the business owner and a landlord verification proving the
business is a current tenant
•         Copy of
most recent Tax Return
•         Physical
Site Visit with validation of the Photo ID mentioned above (as needed)
 
We purchase lists of businesses across the nation to market
our products.  The lists are acquired through publicly available
sources.  Our company acquires publicly available information to deem
someone as pre-qualified. I have removed your information from our system for
future mailings and solicitations.  I apologize for any inconvenience our
solicitation has caused you.

I just received a card from reliant and checked them out online at Revdex.com. I found 39 complaints and read them. They all say that they had received the same card and that despite complaints, they continued to send out these cards. Their response was that they wouldn't be doing this anymore and that no one could have activated it without a large range of criteria. Well my card says that I need only photo the card and text activate to get my $100,000. Somewhere they are not being truthful.

They sent a fake pre-qualified credit card for a fake name at my business. Then they want me to trust them and do business with them. Very dishonest.

All my direct contact information has been delivered to [redacted] via email with (a) an explanation of what happened , (b) the steps taken to ensure it does not happen again and (c) our sincere apologies for any problems this may have caused with his company . Further , I invited [redacted] to call...

me directly at his convenience .

Regarding complaint
#[redacted]
Our initial
position has not changed and we feel that we have already addressed Mr. [redacted]’s
remaining issues.
 
[redacted], VP of
Marketing
[redacted]
Direct: [redacted] |
Fax: [redacted]
www.ReliantFunding.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the complete removal of mine and my business's information from your mailing list would be a satisfactory resolution to me.  This is my second complaint by phone to Reliant Funding. SHOULD I NEVER RECEIVE ANOTHER SOLICITATION, I will consider this complaint resolved.
Regards,
[redacted]

Dear [redacted],
?
I am responding to your complaint written to the Revdex.com regarding Reliant Funding and the mailing you received.  I want to assure you that the mailing you received is for a solicitation only.  The account is not valid without your consent.  Reliant Funding would not initiate a loan or credit line on your behalf without your consent and a very stringent identification process.  The mailing is a solicitation for a product.  We are a compliant company with a process that goes to great lengths to identify the applicant from first inquiry to funding.  The application process does not begin without the account holder's consent.  We will not extend funding to anyone without minimally receiving the information below:
•         Government Issued Photo ID
•         Business Bank Account with signatory matching the applicant
•         A phone verification with the business owner and a landlord verification proving the business is a current tenant
•         Copy of most recent Tax Return
•         Physical Site Visit with validation of the Photo ID mentioned above
 
We purchase lists of businesses across the nation to market our products.  The lists are acquired through publicly available sources.  Our company acquires publicly available information to deem someone as pre-qualified. I have removed your information from our system for future mailings and solicitations.  I apologize for any inconvenience our solicitation has caused you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Again, I would like to reiterate that it is my belief that Reliance Funding is practicing false advertisement and should be investigated for consumer protection when they issue valid cash card to consumers as soliciitation. I don't think that the company will investigate its own shady practices. If the Revdex.com prefers to close the complaint without further investigation other than forwarding to the company, then this will serve as a missed opportunity to look into a shady practice of advertisement for consumer protection.
Regards,
[redacted]

I am responding to your
complaint written to the Revdex.com regarding Reliant Funding and
the mailing you received.  I want to assure you that the mailing was a
solicitation...

only. The card in the mailer represents getting funds. It is not a real credit card.
Activation (by contacting us) makes you eligible to
apply for funding, it does not release any funds.  Reliant Funding would
not initiate a loan or credit line on your behalf without your consent and a
very stringent identification process. We are a compliant company with a
process that goes to great lengths to identify the applicant from first inquiry
to funding.
The application process does not begin without the account
holder's consent.  We will not extend funding to anyone without minimally
receiving the information below:
• Government Issued
Photo ID
• Business Bank
Account with signatory matching the applicant
• A phone
verification with the business owner and a landlord verification proving the
business is a current tenant
• Copy of most
recent Tax Return
• Physical Site
Visit with validation of the Photo ID mentioned above (as needed)
We purchase lists of
businesses across the nation to market our products.  The lists are
acquired through publicly available sources.  Our company acquires
publicly available information to deem someone as pre-qualified.
I have removed your
information from our system for future mailings and solicitations.  I
apologize for any inconvenience our solicitation has caused you.

[redacted],
I are responding to your complaint written to the RevDex.com regarding Reliant Funding and the mailing you received.  I
want to assure you that the mailing you received is for a solicitation
only.  The account is not...

valid without your consent.  Reliant
Funding would not initiate a loan or credit line on your behalf without your
consent and a very stringent identification process.  The mailing is a
solicitation for a product.  We are a compliant company with a process that
goes to great lengths to identify the applicant from first inquiry to
funding.  The application process does not begin without the account
holder's consent.  We will not extend funding to anyone without minimally
receiving the information below:
 
•         Government
Issued Photo ID
•         Business
Bank Account with signatory matching the applicant
•         A phone
verification with the business owner and a landlord verification proving the
business is a current tenant
•         Copy of
most recent Tax Return
•         Physical
Site Visit with validation of the Photo ID mentioned above
 
We purchase lists of businesses across the nation to market
our products.  The lists are acquired through publicly available
sources.  Our company acquires publicly available information to deem
someone as pre-qualified. I have removed your information from our system for
future mailings and solicitations.  I apologize for any inconvenience our
solicitation has caused you.