Rentals America

BEYOND THE CALL OF DUTY: The Rentals America Team performs better than expected each time you call on them.

After 7 years and 2 other property managers, I found Rentals America. Luc and his team have, for the past several years met every need and responded quickly for every tenant demand. They have made my life, as an out of state owner, be at ease.

I highly you contact them, if for no other reason, to compare your service and rates to them. I was VERY pleased I made the choice.

Rentals America provides wonderful service with extreme professionalism.

I moved long distance and Dee at Rentals America was the only person in the Valley to advise me what to do in order to have a home waiting for me when I arrived here. I have had a couple of issues since moving in but everything has been dealt with in a timely manner. The people in the office are always friendly and a pleasure to work with. Thank you.

I am a seasoned real estate investor with four properties in AZ. Prior to finding Rentals America, managing them was stressful at best, and all ended in disasters. One prior company even went bankrupt and I had to have the properties re-keyed! When I finally found Rentals America, property management instantly became a positive experience! Not to mention, one that I really don't have to think about anymore.

Upon taking over my properties, they quickly and efficiently powered through all the back maintenance requests that needed to be done, and as the bad tenants that I inherited either from the old management company or from a recent purchase filtered out, they advised me and then rapidly completed any deferred maintenance issues and capital upgrades that needed to be done.

Then, and perhaps most importantly - they placed high quality tenants who ALWAYS pay on time and most who stay for multiple years. My vacancy rate with them has been so low, that it's almost no longer a factor in my projections.

I have now been with Rentals America for over 5 years and highly recommend them. They place high quality tenants, listen and cater to owners, and genuinely care about their jobs.

The president and CEO Luc M[redacted] has been a wonderful sounding board of advice over the years, especially on market and area considerations, which has been invaluable when we look at / think about acquiring new properties. He is even a licensed broker and has a fantastic real estate agent (Ben Scheier) who works with him who has helped me acquire some great properties.

In addition, my currently assigned property manager Andrea not only expertly does what a property manager should do (repairs, comp advice for rent rates, etc) but she also deftly navigates the tricky liability line in making sure she contacts me at the correct email address for properties that are in different ownership structures and even works over holiday weekends when properties are vacant if a good tenant prospect comes through. This is just one of the many reasons my vacancy rate has been so low.

Finally, my tenants have NEVER complained about their managers - and paying/receiving rents has been positive for both sides with direct debit and direct deposit options and a great online account management tool.

All in all, as a real estate investor I can tell you that they are unparalleled at what they do. It makes me wish they were in more states than just AZ.

We have researched many property management companies , before we decided to retain Rentals America . That was the best decision we ever made . We have had a very pleasant experience . Dee M[redacted] is extremely efficient and professional dealing with our queries . Rentals America are definitely the best !

I was very skeptical when I was beginning my search to move. I've always heard bad things about management companies. I am so very happy I chose Rentals America. They answered all my questions, which were plenty, in a very timely manor. They were very friendly and went through the whole process step by step. I mostly worked with Dee and she is amazing! I plan to continue to use Rentals America for all future rentals.

I just finished a year-long lease through Rentals America, and had a great experience. My rep was [redacted], who showed me the property, screened me, helped me during my year there, and followed up with everything after I moved out.

I had a few issues with the place when I moved in, but [redacted] promptly had someone out to fix everything.

When I moved out, I actually got my FULL deposit amount back. That NEVER happens.

I'd rent through them again any time.

Dee M[redacted]l exceeded my expectations! The previous property rental company I worked with nickel and dimed me and wrecked havoc on my and my tenants lives. I initiated conversation with another company and after a lot of back and forth they didn't have the courtesy to even send me a property management agreement. It's clear that all property management companies are not created equal.

Prior to a relocation to the Seattle area, I was fortunate to find Rentals America to handle my condo in AZ. This is my first experience at being a landlord and I was very nervous at the thought, but Luc, Diana and Dee have made the process so easy and I'm confident that my condo is in great hands! They always respond to my phone calls, emails and text extremely promptly and just couldn't be better to deal with! I have already recommended Rentals America to others.

Every time I email or leave a voicemail for Laina she returns a response very timely manner, and she is an absolute delight to deal with on the phone always very polite and professional "

We are going onto our second rental term with Rentals America. From the very beginning, our leasing agent was direct, straight forward, and never left us questioning what was needed. She was ALWAYS willing to do whatever she could to help and in a timely manner. When our air conditioning was out for a week, she worked her hardest to get us back in our home; we literally couldn't have done it without her. We are so thankful for Rentals America!!

I've been using Rentals America to manage my Phoenix rental house for just about a year now. I switched from another management company and the difference has been like night and day. The whole RA team is very courteous and friendly, and they respond very promptly whenever I have questions for them. Their management fees are very reasonable too. All in all, I am very happy with RA and would recommend them to anyone looking for a management company.

[redacted] and the rest of the RA team have been fantastic to work with. Not living in AZ anymore, it has been a huge burden off my shoulder to work with such an incredibly reliable and supportive property manager, like [redacted]. She gives me detailed notes of conversations, actions taken, and decisions made; she always follows up or tells me when I need to follow up. I never have to worry about issues not getting properly handled. Plus with my travel schedule, RA's systems are so easy to use; I can respond electronically on viewing my statements, paying bills, etc. It is truly a pleasure being one of your customers. Thank you, RA and thank you [redacted]!!!"