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ResortQuest by Wyndham Vacation Rentals

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Reviews Property Management, Vacation Rentals ResortQuest by Wyndham Vacation Rentals

ResortQuest by Wyndham Vacation Rentals Reviews (92)

It's a scary thing when one of your college student children get a speeding ticket when traveling out of town Tyson was very professional in handling our daughter's caseHe did a great job in keeping us informed about the processWe were very pleased with the outcome and would refer him to any of our friends or family members

TYSON WAS ATTENTIVE, COMPASSIONATE AND VERY KNOWLEDGABLE TO MY SITUATION HIS PRICES ARE REASONABLE TOO! HE WAS ABLE TO GET THE JOB DONE!! THANK YOU SO MUCH! GREAT JOB!!

Pleasure to deal with! Easy to reach, and takes account for each one her represents! Highly recommend!

Excellent work, very personable and friendly, and an overall pleasant experienceI would recommend Tyson to anyone who needs a competent and professional lawyer who works quickly and efficiently

MrDaniel provided a very professional and personal service on my behalf He was successful in dismissing my charge of reckless driving I am very happy having worked with MrDaniel and would do so again in the future He was always ready and available to discuss with me my concerns and to formulate a solid defense

On a short notice,Daniel was prompt in assisting us and was on top of things from the beginning to the end He is a wonderful attorney and highly recommend him and his services No complaints, no issues Thank you for your services and personal touch!

Once I contacted the Daniel Law Firm, MrDaniel went right to work in getting my charges of Trespassing and Unlawful Hunt dismissed, only having to pay court costsSuch a great sense of urgency to my case and I would be happy to use MrDaniel again

Very good experience and my case was handled in a very professional manner Quite satisfied

Tyson Daniel and his staff provided a thorough review and proved to have a thorough understanding of the courts approach and proceduresThis education allowed me to relax around the universe of outcomes thereby providing a calm as my court date approachedThe eventual outcome was within his anticipated expectations and the proceedings were handled efficiently and with little or no dramaI would definitely recommend him to others requiring counsel and guidance

It started out with a simple phone call discussing the terms of their involvement, cost, and possible results of my case with their helpCost was extremely competitive given that they charge less than half of some of the competitors, results were freaking amazing given what they had to deal with, and they were involved every step of the way through text and phone, never had any complaints whatsoever

My Experience With The Daniel Law Firm Was Excellent To Every Extent"Tyson" Was Very Honest, And Up Front In Every AspectFrom The Very First Conversation, He Was Very Attenditive To My Situation And I Was Well Pleased With Everything That Was Said And DoneAlso, I Had The Opportunity To Speak With The Office Personal, She Was Very Kind, Pleasant & Very Enjoyable To Work WithThis Office I Will Rate A 10! And Highly Recommend To My Family & Friends! Again Thank You For A Job Well Done

As a college student unfamiliar with the area and absolutely terrified of getting my ticket, Tyson was very professional and straightforward with handling my caseHe was personable and applicable towards all of my many questions, as well as quick to answer and give me the information I neededThank you again Tyson!

MrDaniel treated my case with respect and professionalism throughout the entire processI would highly recommend his servicesOutcome of the case was excellent, and his honesty and advice throughout the process was top notch

My experience with Tyson and the Daniel Law Firm was terrificThey exceeded my expectaionsThe staff was professional and thoroughI am more than satisfied with them and my results! I would gladly reccomend them to anyone

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

We checked in at Resort Quest with 3 families at Pensacola Beach. The girl at the counter said they only had us until a Friday morning when our reservation was until Saturday morning. She checked into it and said they made a mistake and double booked us and she would have to refund our money for the extra night. We obviously told her that we had been planning this for over a year and we had nowhere to go at the last minute with all these people but she again said we can't let you stay in the unit. We then, on our own, called the Wyndham office. They said they could move us on our last day to another floor. We had 3 families, including children and an infant to move all of our things for one night. Why not call the family who had not even shown up yet and told them it was a mistake and let us be since we made our reservation first? What made it worse is that we weren't let in to the unit until after check in time (4pm) so the entire day was wasted standing around in a lobby with all of our stuff waiting for her to give us the code to enter. The morning we had to switch our room to another floor was also wasted. It really is disturbing how people run businesses.
When we got in the unit. There was mold around the tubs, broken chairs, sticky surfaces and food in the couch. The pillow smelled like sweat. The bottom of our feet turned black immediately and you could feel that nobody had washed that floor or swept much in a long time. I have sent Wyndham multiple emails with no response. I did get one response from a general customer service agent who said he would forward my complaint to the property with no further response. There were poorly trained staff in the office who offered no solutions and who just kept saying, "you can't stay in that room." Resort Quest could have made it right by responding but they just ignore the customers and that is very bad business in my opinion.

ResortQuest by Wyndham Vacation Rentals Response • Sep 12, 2018

Our Area General Manager reached out to this guest and has addressed all concerns with them personally. Thank you for bringing this to our attention.

Customer Response • Sep 12, 2018

No, they moved us to another condo as stated. We never spoke with anyone besides the person who moved us that day over the phone and never got a return call or email. We also never got any other complaints addressed to the filthy condo because nobody responded to us. Very dishonest.

ResortQuest by Wyndham Vacation Rentals Response • Sep 26, 2018

We do sincerely apologize for any inconvenience and vacation experience which was not to Ms. satisfaction. One of our managers has been in recent communication with Ms. and we do hope that we were able to resolve her concerns satisfactorily and we hope to see them return again in the future. Thank you.

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Address: 546 Mary Esther Cut off NW Ste 3, Fort Walton Beach, Florida, United States, 32548-4067

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+1 (850) 243-6334
+1 (850) 622-0060
+1 (850) 892-5383
+1 (850) 622-9196
+1 (850) 837-5307

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