Robert Moore & Company, Inc. Reviews (90)
Chris came out on a Sunday after 6:00pm and on Father's Day He quickly diagnosed my cooling problem and had the system back up and running in no time Been doing business with MillianAire for years now and they've always been there for me
Our air conditioner unit wasn't cooling the house properly and we weren't able to fix it on our ownWe gave Millian-Aire a call since we had worked with them previously and had great service
The dispatcher put us through to Chris and we told him what was going onHe came as soon as he could ( on a Sunday night and he drove through a storm.) Chris was polite, efficient and got the job done and we were all very happyGreat customer service!
Very good experience with ChrisHe addressed several maintenance matters and gave us a tutorial on use of thermostatI would strongly recommend him and Millian-Aire
Million-Aire service technitian Chris serviced our air coindtioiner on May 28,His knowledge,care and his updating us regarding the A/C unit was done with sincere professionalismHe was through and exp[lained what he was doing and why.He gave us options regarding the problems he found with the unit He spent several hours cleaning and servicing the unit and periodically stooped to show us what he was doing.It was very reassuring having a trust wothy technitioan in our homeHe was very easy to talk with and answered our many questionsWe highly recommend Chris and Million-Aire !!!!!!!!!!
The service we received was fantastic Millian-Aire's tech Cameron diagnosed and corrected the problem with our air conditioner in no time at all He is a very qualified technician with great knowledge on air conditioners
Chris was very informative and through in his explanation of the equipment he installedAlso very courteous and respectful of my home
Our experience began with Patrick He came to our home and provided us a wealth of information and no high pressure sales pitches He was professional and answered all of our questions When we made the decision to go with Millian-Aire, the installers, Dean and Jason, were excellent They called about minutes before they were going to arrive and got to work right away The installation was completed in about hours and they did a very professional job They removed our old system and left the area neat and clean Jason took his time explaining the computerized thermostat to us It was a pleasure to have them work at our home
Today, we had both of our year old Trane units reviewed by Cameron who did a fantastic & timely service ensuring they were running & delivering the best performance before leaving We're very pleased with the service & Cameron is a top notch guy! In fact, we want to request Cameron as our dedicated service repAgain, Thank You Cameron & Millian-Aire for the great service!
I would like to thank Patrick, Dean, Jay, and Cory for a job well done and as promised From purchase of our new unit to installation everything went smooth and the outcome is just what we ordered, cold air Everyone was very professional and very niceThey can work at my home anytimeWe have used Millian-Aire before and will continue to use them in the future
Venice was very helpful and polite on the phone
This company has serviced our home in Florida for three yearsOur technician, Cameron, has been on time, thorough, professional and a true gentleman in handling our routine check-ups and service issuesWe have and will continue to recomend him and this company to others
Cameron was a very highly trained tech and fixed my AC unit within a half hour of my call on a holiday weekend I am so happy and pleased and also took out a service contract and they are going to keep my AC in good shape for me throughout the year
He was very polite and courteous and I am delighted to know that I found such a nice company and I am now cool and comfortable Thank you again Cameron, Elinor G
Our AC went out over a weekend due to a rat chewing through some outside wiring Chris from Millian-aire came right out and got us fixed up the same day Our unit had a high end thermostat that had to be ordered, but he set us up with a temporary one until the new one came in at no additional fee
Serviceman Kevin carried out a routine ac maintenance visit on 01/21/On completion he recommended installing UV lamps and filters to clean air and gave me quotations to considerHe also answered questions about our thermostat, where it was placed, and how it compared with more modern onesIn response to our question on air flow he altered the vanes in a ceiling ac inlet to help us avoid cold draughts in our living room
This visit was professional and entirely satisfactory
Absolutely great professional serviceI am the type of person who likes things done correctlyMillian-Aire rises to that expectation and beyondI highly recommend this company
Thanks to Chris for replacing a part under warranty and ensuring the unit was running wellIt was a rainy day and he provided the best in customer service
Yesterday - talented young men (all employees) from Millian-Aire Enterprises arrive at my home to install new Trane Air conditioner units purchased thru their Company I was quite impressed with the install team and their overall attention of delivering only quality work from the startThey showed great synergy working together in a resourceful team effort and delivering their best work and outputThe gentlemen's names are (Harley, Jay, Kyle)Each demonstrated an excellent on-the-job knowledge, dedication and heads-down approach to handling their tech and service responsibilities with the best attention to detail ensuring they delivered only quality workmanship in all areasThey even left their work areas spotless when all was completed! Anyone in need of a new install or replacement of existing central air units, I highly recommend both Company & requesting this super tech, experienced install teamThanks again gentlemen for your great team work and the overall attention displayed in executing and handling the removal and install of both systemsYour'e the best!
We selected Millian-Aire to install our new AC system along with all brand new duct work in our 1977, sq.fthomeThe job also called for a relocation of the entire systemWe had been looking for a new A/C for some time, above all for a new air duct system to replace the original oneBefore settling with Millian-Aire, I spent the previous week interviewing other companies and talking with representativesThen Patrick *** came to visitI was immediately impressed by his extensive background and experience in the businessHis previous experience as coast guard and contractor in nuclear submarines, obviously brings great value addedHe presented us with all possible options, from the least to the most expensive and technologically advancedUltimately, this is a large investment for our familyHe made us understand the importance of living in a healthy environment and we purchased the best system availablePatrick is an excellent advisor and great person overallI sensed honesty in him and this was a key element in hiring Millian-Aire
Patrick guaranteed he would have a team of six people coming in and do all the work within the same dayI was kind of skeptical, since all previous vendors offered an average of three days worth of work It turned out to be truePatrick came with Jason, the job site manager, three days prior to installation, to brief him about the work planThen, three days later, Jason showed up with Dean, Cory, Harley, Kyle, and Jay: a good mix of seasoned and young workers fit to walk through the attic and to the job right All were neatly dressed and introduced themselves by shacking hands in business fashion I observed them throughout the day as they worked seamlessly to dismantle the old equipment, installing the duct work and the new unitWhile Harley, Jay, Kyle, took apart the old system, Dean and Jason started laying out the new ductsCory assisted in installing the condensing unitI observed him soldering the tubing and connecting the wiring Clean and effectiveVery responsible for his young age and eager to learn from this big projectDean and Jason took care of setting up the handling unit, assisted by Harley and Kyle, and made sure the unit was properly set up in the new location above the garageJay helped throughout the day, making sure all team members received the tools and materials for the jobHe also installed the vents with his colleagues, helped with the duct work and cleaned the siteJason tied it all together, making sure the team worked seamlesslyExcellent managerial workWe could not be more please with our new system, which also includes a great filtration system and a unit capable of controlling indoor humidity The system is so silent you wonder where the cold air is coming from!
Thank you Millian-Aire! Patrick helped to select a Trane system for our house about months ago Everything worked out great Recently, my office had complete AC systems go out at the same time There was no fixing them, they were old and no chance of reviving them Patrick was out the next day to handle the logistics and within a few days all complete systems were installed Perfect timing as we are in the heat of the summer and this is for a medical office Thank you, Patrick and the Millian-aire Team for taking care of us!! ***
Very prompt service Chris was very knowledgeable and explained what had to be done and why He was also very courteous and friendly I would highly recommend this company
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