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Robert Moore & Company, Inc.

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Reviews Robert Moore & Company, Inc.

Robert Moore & Company, Inc. Reviews (90)

Chris came out to check our system. He was courteous and professional, but very down to earth and friendly. He explained our problem with our unit and went right to work to fix it. My wife and I had a very pleasant time with him as he worked. When he was finished (about one hour later) he took time to explain the ways we can maintain our unit for years to come. We are very happy with Millian-Aire. They hire the best professionals and stand completely behind their superior service. WAY TO GO!

Excellent, friendly service. Cameron arrived on time evaluated what needed to be done and then proceeded with his work. Excellent service and very fair price. Would absolutely recommend your company and will continue to use them for all my air conditioning and heating needs.

Our A/C went out and Patrick came to talk with us about Millian-Aire and their product and services. We signed on and Jason and Kyle came to install our new unit. They were prompt (even a few minutes early, but we were waiting for them) and they went right to work. They were very courteous, polite, clean and professional. We enjoyed their presence in our home and would certainly refer people/friends to Millian-Aire. Our total experience was excellent.

I had my whole-house system replaced after my previous system (installed by First Choice Air Conditioning & Heating, Inc.) failed after slightly more than the three years from installation. My installers from Millian-Aire were Hatley, Dean, Kyle, and Jason. They were very professional in their work and in their dealings with me. The answered any and all questions that I had during the installation process. They were fast and did a very professional job. While there was a minor problem with the cover for the outside plumbing, they installed the system and then Jason came back two days later and installed the new cover. I would recommend any of these gentlemen to anyone asking for a professional installers. I was also very pleased with Sean Hinchey, the comfort specialist who came to my house and made the evaluation of the most suitable system for my home. I have been quite pleased with the performance of the system and would recommend Sean to anyone wanting to get a whole house evaluation.

Millian-aire technician Kevin serviced our Trane A/C units yesterday. It is always a pleasure to have a clean, respectful and knowledgeable A/C expert servicing on of your most valuable home assets. Kevin spent hours going over the tedious testing to insure our A/C compressors and handlers were functioning properly. He was current on Trane service bulletins and procedures. Every technician Millian-aire has sent to our homes for the past 15 years has been professional, trust worthy and if they didn't know the answer worked on it until we were satisfied. They live customer satisfaction not just practice it.
By the way this is my first ever Revdex.com review!

Very professional company. Sales and instillation were done courteously and efficiently.

Great service very professional and knowledgeable would recommend to friends and neighbors

Everyone from the service tech to the sales guy to the installers were helpful and nice.

It all started with Greg, our Comfort Specialist. He is punctual, polite and knowledgeable about the product. I would say he is passionate about his job and getting you the best product. He spent a lot of time answering questions; making sure we understood what we were purchasing and the benefits, as well.
Our installers are A+. After a long day working in the heat and ripping out all the old duct work, they still managed to smile at the end of the day. Harley, Dean, Kyle and Jay are excellent. Unlike some job sites, I never heard any foul language or complaining. They came dressed for the job on time and ready to go. The process was rather smooth and they were unobtrusive. If they needed to come in, they never barged right in. They were organized and worked like a "well oiled machine" Definitely, a good team.
We are pleased with the whole process; from the initial consult to the finished product. Thumbs up to Millian-Aire!

I started doing business with Millian-Aire after having less than favorable experiences with three other Trane service companies. Millian-Aire has been very professional and done every thing they promised. I have dealt with several of the service people and installers. They are all very knowledgable and easy to deal with. I would highly recommend Millian-Aire to anyone looking for an AC company who will treat you like a million dollars.

Great service. Prompt, polite, knowledgeble and thorough. Highly recommend.

We were very pleased with the service we received. Your technician Chris was knowledgeable and professional in the manner in which he explained the problem we are having . We have been a customer of Millian-Aire for a number of years and are extremely satisfied with the service we have received.

Cameron did a great job for me! My home is now very cool and comfortable. He was a true professional.

Excellent Service very professional.

After suffering for 9 days in the Florida heat, I met with this company's sales representative, Greg S, to get the 1st of many estimates I had scheduled in the next 48 hours. After introducing himself and letting me know that he is a mechanical engineer (who cares and why would he be selling AC units if he is) he then proceeds to give me a 2 HOUR lecture on HVAC systems and why TRANE is the best. After enduring this monotonous speech, I have to finally inform him that he has not even taken a look at my current system nor has he addressed any of my needs as a potential customer. In the end, after telling me he will e-mail me a quote, the price of which is non-negotiable, he leaves when he realizes that I have another appointment with another HVAC company. I finally get his estimate 4 days later after I have had the system replaced!.

Chris was very informative and explained the system and how it works.. I was surprised how fast he installed it.. Thank you Chris, keep up the good honest work.

Patrick from Millian-Aire was professional, on time and answered all of our questions. Discussed the advantages to each of the three units we were considering. Also, let us know that this companies employees are not contract workers. Which was important to us. Patrick also showed up on the install date to ensure all went well, even lent a hand. Very trust worthy company and employees. Would and already have recommended them to friends and family.

I contacted Millian-Aire Enterprises about getting a quote for a new Trane AC system. The next day I was greeted by Patrick F from Millian-Aire who gave a quote on a 2.5 ton 14 seer and 15 seer Trane AC systems. Patrick was very polite and knowledgeable about Trane AC systems and he never never bad mouthed another company. Before deciding on a company, I called Patrick a couple times before and he answered all my questions. I decided to go with Patrick's estimate and I couldn't be happier with the Trane 15 seer variable handler that they installed. Installation went smoothly and I paid the same price as the original estimate. I will recommend Patrick and Millian-Aire to all my friends!

Larry was very efficient and helpful. Worked through the pace fl program and gave great service. Very nice person to deal with and constantly followed up and was very prompt and quick to returning calls and emails.Great service !!

Could not have been more pleased. I had 4 quotes from 4 different firms. They we're the lowest bid but they offered a better product at a very reasonable price. There installation was great - no mess, polite employees, quick installation.

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