Rock Heating & Air Conditioning, Inc.

Alex was extremely professional and personableHe was able to discover an unknown issue that was never mentioned (found) by previous mechanics (not from Rock)I look forward to Rock and their team continuing their maintenance on our system for years to come

We have used Rock Heating since our move to Highlands Ranch in They are honest, professional and extremely knowledgeable

Wayne, Lars and Tom did a great job installing our new furnace All the people at Rock Heating were great to work with

Craig provided professional repair service for my boilerHe explained each step of the diagnostic procedure and encouraged me to watch and understand the processThe process was completed in a reasonable time and I never felt that there was pressure to replace more than was necessary

As usual, prompt, excellent and courteous service Thank you, Austin and all the other Rock employees that have serviced our HVAC system over the past three plus years We appreciate the excellent service we receive each time you come out and especially appreciate that when we had an issue the day of closing on our previous home that you were able to come out that same morning Highly recommend signing up for the service plan too

Great service Fireplace repair was doneThey cleaned up and left area spotless

Zach was very thorough and professional with our Furnace Service and Cleaning Excellent service!!!

Great customer service Technician, Wayne, was out the same day I called He explained everything in detail and repairs were completed to my satisfaction Price was more than fair Company rep followed up later to see if I was satisfied with work Everyone I spoke with at Rock was friendly and helpful

I was very pleased with the prompt response to my call for an inspection of my furnace Craig Bwas very patient in explaining to me and showing me what was wrong with it Unfortunately, the furnace was not able to be repaired and a new one needed to be installed I learned so much by asking the necessary questions to make the right decision in selecting a new furnace When Craig left my house, I felt confident that I had made the right decision.from the information he gave me

Very experienced technician with good communication skills

Rock Heating & Air are the best! They helped us out in an emergency situation, where our furnace went out and they were able to replace the same day This was the end of February so it was very cold So thankful to Lars and the rest of the team at Rock Heating & Air You guys ROCK!

Justin, the service technician, arrived a few minutes ahead of schedule; was very professional; performed the twenty-five point inspection; and explained to me what he had found during the inspection Fortunately, no immediate service was neededI greatly appreciate his honesty He did not try to sell me a bill of goods that I did not need!

Austin, a tech for Rock Heating and Air, does a great job He is on time, friendly, courteous, and takes the time to stop and explain what he finds or what he is doing He does an excellent job We always call Rock Heating and have been satisfied customers for years

CON ARTISTS, DO NOT USE!!! I called Rock for a diagnostic because my furnace had stopped working Upon arrival I was immediately told my furnace is a "dinosaur" and I should consider replacing it rather than just applying band aids After the diagnostic, I was informed there was an irreparable "crack" in the unit, allowing gas and carbon monoxide to leak into the house and my furnace needed to be shut down and replaced immediately Thankfully, I got a second opinion from an HONEST company who was able to correct the issue by simply cleaning one of the burners and loosening the wing to allow the gas chain to flow properly They found no evidence of any "cracks" and assured me my furnace was years old, was in good condition, and should have a life expectancy of to years Thankfully some in this world are honest and I was able to be back up and running for $instead of over $($4,after the "10% discount", which I was also told is about $1,higher than I should have to pay for a new furnace) Do yourself a favor and avoid Rock

Superb Professional work by Chris Sand Alex Thank you Both! If you need maintenance and safety checks for a gas fireplace - please look no further Thanks Rock Heating and Air Conditioning

They were at my home to conduct a complete winterizing of our heaterThey were on time and professional They explained to me clearly what they were doing throughout the appointment

Alex was very knowledgeable, freindly and thoroughHe entered my home with booties on his shoes which I greatly appreciate and layed a tarp down before he started his work so everything stayed cleanHe asked questions when he needed to and gave me information as he wentI would use this company again

Fireplace servicedWorks great, heats the large family room and kitchen

Rock Heating and Air replaced my furnace and air conditioner todayThe service was exemplaryThe installers were respectful, very efficient, and completed the job sooner than I had expected

Wayne and his assistant were extremely helpful with my air conditioning maintenance They were prompt, addressed my concerns and were very courteous I would highly recommend the Rock Plumbing, Heating and Air Conditioning as the company for any of your plumbing, heating and air conditioning needs