Rock Heating & Air Conditioning, Inc.

Wayne, Lars and Tom did a great job installing our new furnace All the people at Rock Heating were great to work with

Excellent service from Rock Heating and Air Conditioning today Competent, courteous, efficient service

Very professionalQuick to respondAttentive to detail KnowledgeableVery happy with their work and pricing

I had a very positive experience with Rock Heating and Air Conditioning yesterday Chris and Wayne were very helpful and installed a new furnace and air conditioner in a very neat and thorough way They were friendly and very knowledgeable about everything They answered all my questions and I recommend Rock to anyone who needs new equipment or a check of their systems

Excellent customer serviceWe’ve used their services for many yearsZach is courteous and knowledgeable

Very experienced technician with good communication skills

Zach was very thorough and professional with our Furnace Service and Cleaning Excellent service!!!

CON ARTISTS, DO NOT USE!!! I called Rock for a diagnostic because my furnace had stopped working Upon arrival I was immediately told my furnace is a "dinosaur" and I should consider replacing it rather than just applying band aids After the diagnostic, I was informed there was an irreparable "crack" in the unit, allowing gas and carbon monoxide to leak into the house and my furnace needed to be shut down and replaced immediately Thankfully, I got a second opinion from an HONEST company who was able to correct the issue by simply cleaning one of the burners and loosening the wing to allow the gas chain to flow properly They found no evidence of any "cracks" and assured me my furnace was years old, was in good condition, and should have a life expectancy of to years Thankfully some in this world are honest and I was able to be back up and running for $instead of over $($4,after the "10% discount", which I was also told is about $1,higher than I should have to pay for a new furnace) Do yourself a favor and avoid Rock

Austin, a tech for Rock Heating and Air, does a great job He is on time, friendly, courteous, and takes the time to stop and explain what he finds or what he is doing He does an excellent job We always call Rock Heating and have been satisfied customers for years

Superb Professional work by Chris Sand Alex Thank you Both! If you need maintenance and safety checks for a gas fireplace - please look no further Thanks Rock Heating and Air Conditioning

Great service Fireplace repair was doneThey cleaned up and left area spotless

Great customer service Technician, Wayne, was out the same day I called He explained everything in detail and repairs were completed to my satisfaction Price was more than fair Company rep followed up later to see if I was satisfied with work Everyone I spoke with at Rock was friendly and helpful

Rock Heating & Air are the best! They helped us out in an emergency situation, where our furnace went out and they were able to replace the same day This was the end of February so it was very cold So thankful to Lars and the rest of the team at Rock Heating & Air You guys ROCK!

Justin, the service technician, arrived a few minutes ahead of schedule; was very professional; performed the twenty-five point inspection; and explained to me what he had found during the inspection Fortunately, no immediate service was neededI greatly appreciate his honesty He did not try to sell me a bill of goods that I did not need!

I was very pleased with the prompt response to my call for an inspection of my furnace Craig Bwas very patient in explaining to me and showing me what was wrong with it Unfortunately, the furnace was not able to be repaired and a new one needed to be installed I learned so much by asking the necessary questions to make the right decision in selecting a new furnace When Craig left my house, I felt confident that I had made the right decision.from the information he gave me

They were at my home to conduct a complete winterizing of our heaterThey were on time and professional They explained to me clearly what they were doing throughout the appointment

Austin, our technician, did an outstanding job Very professional, quality work cleaning and servicing our fireplaces I would definitely recommend Rock to anyone

I've been a Rock customer for quite a few yearsThe lady that does the scheduling is very polite & professionalThe technician arrived on time and was polite, efficient and thoroughI would not hesitate to recommend Rock Heating and Air to everyoneI will continue to be a customer

I love working with this companyThecnician and dispatch staff have always been very polite, professional and punctual at all timesThey have provided services to our furnace, AC, fireplace (in two different properties) and installed a humidifierVery much satisfied

Thomas was very professional and informativeAnswered all my questions, not just with a yes, or no, but explained the whole processI initially had another company (Plumbline) come in to do a furnace inspection and that guy just seemed to be trying to scare me with this could be wrong, this heat exchanger could be cracked, might have to replace the furnace He actually told me that the piping from the furnace was not within code, and when I told him that when it was installed it WAS in code and until I replace the furnace, it is just fineAfter that he just wanted out of my place., since I wasn't going to be spending alot of money with themAnyway, I digress, but when I called Rock they were very patient with my concerns (talked with me for over an hour on the phone) and my desire for a "second opinion" Fact is, the inspection Thomas did was MUCH more in depth that the first, and he showed me some things I could check periodically if I had a concern about the furnace After all was said and done...my furnace although aging is humming along just fine Rock Heating and Air is the ONLY business I'm calling from now on