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RockAuto Reviews (2331)

I have been using Rock Auto for years, over 30 separate orders, never disappointed. Excellent selection, prices and fast shipping. Thanks Rock Auto!

Excellent company great service and selection

Excellent prices and great service. Ordered a window regulator that was half the price of O'Reilly's.

I have shopped through Rock Auto for several years now and have never had an issue with them. I get the correct parts, delivered quickly. I would have to say that the quality of parts is far superior to that of their local brick and mortar competitors and would highly recommend giving them a try. Most people get hung up an the shipping costs but I have found that I get a better or name brand part shipped to my door for cheaper than buying locally. I have no complaints, they do a very good job, and thought I would write a review.

Great service, Great price

Product was received when expected.
The light fixtures fit and work perfectly.

Excellent customer service. Had a part fail , and the replacement was warrantied without problem. I am an automotive technician and have begun to recommend this business to my family and friends.

This is the second time I have purchased from Rock Auto and will definitely keep buying from them with all my vehicle needs. Prices are great and shipping isn't bad either. My daughter has even bought from them and we both love the great quality of parts.

I have been using Rock Auto for over 10 years and they have never let me down. Their prices are the best, their service is the best and they have a good selection to choose from. If I get my order in by Wednesday or Thursday I usually have the parts by Saturday. And that's with the lowest cost shipping option. I don't have to waste time calling local parts stores looking for what I need. Even entire exhaust systems have been delivered to my door.

I'm from Québec and I orders almost everything for my car,friends and familly. Prices is less than here,Custom charge already charged no surprice at home! VERY EASY to search pieces and the telephone service in french when you order in USA is praticly impossible but not with rockauto! ! THANK YOU

I have purchased from RockAuto several times in the past and have had very good service from the company. The orders have been complete and normally arrived ahead of the time quoted.

Ordered bumper cover. Came in a week sooner than said. Looks good ready for paint. Very pleased

Excellent in every way!

I have always been very pleased with the service and quality of the parts I receive. A very well-run, efficient organization.

This is a great place to buy all your car parts at reasonable and reliable prices! I love doing business with rock auto!!

Unbelievable !! Ordered parts on Sunday evening. Recieved parts on the next Wednesday !! I live in the Netherlands, so I'm very pleased with this kind of fast shipping. Chapeau !!

While I am overall happy with the service from RockAuto.com, I am completely disappointed in the issue with my last order. I bought an engine from ATK through this website. Engine is defective (cylinders are misfiring, no compression) and manufacturers (ATK) are refusing to compensate me for my loss. Rock Auto, of course, simply wipe their hands clean after receiving my payment and has since passed me over to ATK, who is full of [redacted].
My recommendation to Rock Auto is STOP CARRYING ATK products. All other reviews on ATK states the same. Engines are no good, their warranty/policies are all lies, their customer service is [redacted]. If I was in the US (I do not live in the US, which is far more frustrating), I would have sued this company.

I have recently purchased several items from this site for different vehicles, they cut cost by eliminating the middle man, which is fine. I however feel the shipping seem to be unreasonably long or the handling time, and the site is very impersonal though fairly user friendly other than the choose for me portion. This site could really be something with the right management and layout. It already has a catchy jingle.

Part numbers are not always correct.
$2.89 to ship a 66 cent bulb. Really!!
Website is complicated and very unfriendly.
Prices are good

Ordered parts they never arrived. Didnt know they never arrived until I had the time to make the repairs needed and went to order the parts, not realizing I had already ordered them the first time. After reviewing my account info it was apparent I had already ordered this part but never received it, contacted customer support and was told there is nothing they can do because more than 30 days had past. All I got was a big sorry but you are out of your money as well as the parts and there is nothing we can do about it. Guess what, my credit card company thinks differently of this situation and has reassured me I am not just out of both money and or parts. Thank god I bought them using a credit card.

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Description: Auto Parts & Supplies - New, Mail Order & Catalog Shopping, Automotive Parts and Accessories Stores (NAICS: 441310)

Address: Madison, Texas, United States, 53719-1012

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