S & S Meats

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respondMs [redacted] disputes owing a balance to our creditor-clientPlease be advised that the account in question revolves around an insurance policy that cancelled on 07/30/due to nonpaymentWhen the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateNotwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewAs a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA will act upon our request and recommend giving him at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by [redacted] We greatly appreciate this opportunity to respondMs [redacted] indicates that she never had an account with [redacted] Please note that we were not contacting her in regard to an account with [redacted] [redacted] Instead, Mr [redacted] was determined to be responsible by our client’s licensed insurance adjuster for an automobile accident with [redacted] insuredAccordingly to the police report, on 10/14/at 5:18pm, a vehicle owned by Ms [redacted] was involved in a hit and run accidentSpecifically, two witnesses observed the vehicle owned by Ms [redacted] back into and cause damage to the vehicle of [redacted] insuredThe driver of Ms [redacted] ’s vehicle then exited to inspect the damage before getting back into her car and driving offNotwithstanding the above, we have agreed with Ms [redacted] ’s request to stop contacting her regarding this matterAlthough we have closed this file with our office, please note that our client believes that Ms [redacted] is responsible for this claim and we cannot control any actions they may take in regard to this matterWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respond Ms [redacted] disputes owing a balance to our creditor-clientPlease be advised that the account in question revolves around an insurance policy that cancelled on 9/30/When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateThat being said, we have closed this account with our office and are instructing the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate the opportunity to respondContrary to Ms***’s assertion, please be assured that all of the required disclosures were sent to her in writing on 12/28/In fact, we have sent several letters since thenWe have no reason to believe she did not receive our letters because the letters were not returned by the post office as undeliverableFurthermore, please be assured that we have not placed multiple telephone calls to her place of employmentPlease be advised that we called Ms [redacted] only one time since receiving her account in December Please be advised that the account in question revolves around an insurance policy that cancelled on 10/04/due to nonpayment of the first paymentWhen the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateNotwithstanding, we have agreed with Ms***’s request to stop contacting her and have closed this account with our officeWe are also forwarding a copy of the complaint to our creditor-client to reviewPlease be assured that we did not send this account to any Credit Reporting Agency (CRA) We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respond Contrary to Ms***’s assertion, please be advised that our creditor-client place the account with our office under Ms***’s responsibility Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewPlease be assured that we did not send this account to any credit reporting agency We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond It appears Ms [redacted] ’s concerns are not with CCS’ handling of the accountsInstead, she indicates that she has been the victim of identity theftAccordingly, we would ask that Ms [redacted] please provide our office with a police report and completed identity theft affidavitUpon receipt of the documentation we will forward it to our creditor-client to review Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint and to our client to reviewFurthermore, we are also instructing the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond Ms [redacted] indicates the account in question is still showing on his credit report after she paid the debt in full to our officePlease be advised that the account in question was closed with our office in January after receiving payment in full from Ms [redacted] At that time, we properly notified the Credit Reporting Agency (CRA) and the account was updated as paid in fullAs a courtesy, we are instructing the CRA to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records We trust this resolves your concerns

We regret that our previous response was not satisfactory to Ms***, but as we indicated previously, we cannot locate the file in question with the information that she has providedIf she could send us a copy of the document she is referencing, we would be happy to investigate this matter furtherWe trust this resolves your concerns

Revdex.com:Thanks for Revdex.com and The CCS Company I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of Ms [redacted] ’ complaintIf Ms [redacted] could please provide us with her previous and current address, copy of letters from CCS indicating a file number, or a copy of her credit report with an account listed by CCS, we would be happy to investigate her concerns furtherIf she could please upload this information to the Revdex.com’s complaint portal we would appreciate itWe trust this resolves your concerns

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respondMs [redacted] disputes owing a portion of the balance that is due to our creditor-clientSpecifically, she states that she returned the cable equipment, but cannot provide a copy of the equipment return receipt that would assist our client in researching her concernsShe also indicates that we told her that she could not dispute the account, but contrary to her assertion, our telephone agent confirmed that the account was being updated as disputedNotwithstanding the above, we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

CCS - Credit Collection [redacted] , MA [redacted] - [redacted]

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respondMs [redacted] is requesting a refund from our officePlease be advised that we are still investigating this matter, but in the meantime, please note that we have already sent Ms ***’s refund in the amount of $and we are also in the process of sending her a check for her overdraft feesWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate this opportunity to respond It appears Mr [redacted] ’ concerns are not with CCS’ handling of the accountInstead, he indicates that he has been the victim of identity theftIf Mr [redacted] could please send us a police report, notarized identity theft affidavit, proof of residence during the time of fraud, and government issued picture ID we would be more than happy to forward the documentation to our creditor-client to determine if an adjustment is dueIn the meantime, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewPlease be assured we did sent this account to any credit reporting agency We trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] ***We greatly appreciate this opportunity to respondIt does not appear that Mr***’s complaint is with CCS’ handling of the accountAccordingly, we have closed this account with our office forwarded a copy of the complaint to our client to reviewFurthermore, please be assured that we did not send this account to any credit reporting agencyWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respond Contrary to Ms***’ assertion, please be assured that we did send her correspondence indicating that her account was being placed on her credit reportThe account in question revolves around an insurance policy that cancelled on 10/17/due to nonpaymentWhen the policy cancelled there was still a balance due for insurance coverage provided from the date of last payment through the cancellation dateHowever, if Ms [redacted] would send us a copy the declarations page from her new insurance company, we would be happy to forward the documentation to our client to determine if an adjustment is dueNotwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to review As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond It appears Ms [redacted] ’s concerns are not with CCS’ handling of the account, instead she disputes owing a balance to our creditor-clientThe account in question revolves around an insurance policy that cancelled on 12/14/due to nonpaymentMs [redacted] indicates she does not own a vehicle and never purchased insuranceNotwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to reviewAs a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records We trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respondContrary to Ms [redacted] ’s assertion, she initially spoke to a Customer Service Agent named [redacted] in our office, not [redacted] Please be assured that Ms [redacted] received all of the required disclosures, and that our telephone agents were polite and professional at all timesMs [redacted] is also alleging that CCS utilized the “settlement,” and that the use of that word implied that CCS would pursue her through court action, which made her upset and scaredContrary to her statement, it was not the Customer Service Agent who first discussed any settlementInstead, it was Ms [redacted] who brought this up when she asked whether she could settle the accountNotwithstanding the fact that the topic of settlement was initiated by Ms [redacted] , both she and her brother made it very clear that they both work in the collection industryIn light of this, Ms [redacted] is more than familiar with what settlement implies, which is paying a reduced amount to resolve the balance dueNotwithstanding the above, we have closed this account with our officePlease be assured that we did not send this account to any Credit Reporting AgencyAlthough we have closed this account with our office, please note that our client believes the account is due and we cannot control any actions they may take in regard to this matterWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond.Ms [redacted] is concerned that CCS did not remove the account from the Credit Reporting Agency (CRA)Please be assured that CCS previously instructed the CRA to delete the account, but the CRA apparently did not act upon our previous requestPlease be advised that we are again instructing the CRA to delete the account, but we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns