S & S Meats

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate this opportunity to respond As a preliminary matter, please be assured that our creditor-client placed this account with our office for collectionsOur client’s records indicate that the policy cancelled on 1/9/and when the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date Please be advised that we have closed the file with our office and forwarded a copy of the complaint to our client to reviewPlease also be assured that we did not send this account to any credit reporting agency We trust this resolves your concerns

We have uploaded a copy of the letter with this responsePlease note that the letter was sent to the very same address listed in her complaint

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respond As a preliminary matter, please be advised that this matter does not involve a consumer debtInstead, Ms [redacted] was determined to be responsible by our client’s licensed insurance adjuster for an automobile accident involving our client’s insuredThat being said, we have closed this file with our office Although we have closed this file, please note that we cannot control any actions our client may in regard to the claim We trust this resolves your concerns

We regret that our previous response was not satisfactory to Ms [redacted] Notwithstanding, please be assured that the payment was not sent to [redacted] despite what the receipt from her HSA provider saysThe payment was made directly to our office and applied to her [redacted] accountAs we explained previously, we are not sure why [redacted] is listed on the receipt and we are investigating this with our HSA vendorWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond Contrary to [redacted] ’s concerns, please be assured that validation was provided to her on 07/17/after we received her requests for validation Please note that we have no reason to believe he did not receive our previous correspondence as there is no record of mail being returned by the post office as undeliverableNotwithstanding the above, we have closed both accounts with our office and forwarded a copy of the complaint to our client to reviewWe are also instructing the Credit Reporting Agency (CRA) to delete the accountsPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate this opportunity to respondPlease be advised we cannot locate the account in question with the information that has been provided to CCS as part of Mr [redacted] ’ complaintIf Mr [redacted] could please provide us with the CCS file number of the account he wished to pay or a copy of correspondence from CCS indicating a file number we would be happy to investigate his concerns furtherTo expedite this matter, he can email the information directly to [redacted] We trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate this opportunity to respondMr [redacted] disputes owing a balance to our creditor-clientPlease be advised that the account in question revolves around an insurance policy that cancelled on 12/29/due to nonpaymentWhen the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation dateThat being said, we have closed the file with our office and instructed the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] and a similar complaint filed by his wife, [redacted] (see Revdex.com complaint number [redacted] )We greatly appreciate this opportunity to respondMr [redacted] indicates that he does not have an outstanding balance with our creditor-client, but we have confirmed with our creditor-client that the balance is dueNotwithstanding, we have closed this account with our office and forwarded a copy of the complaint to our creditor-client to reviewMr [redacted] also requests that we remove this account from the Credit Reporting Agencies (CRAs), but please be assured that CCS did not send this account to the CRAsWe trust this resolves your concerns

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] The company response was "Please be advised that Ms [redacted] was placed with our office as the person responsible for the subrogation claim in questionHowever, on 7/15/2016, our subrogee-client advised us to remove her name as the person responsible for the subrogation claimWe immediately removed her name from our records and she has not heard anything further from us since that time." Please consider the facts in this case and consider how irresponsible this company handles businessI received a letter from this business stating I owed a debt for $for a car I traded into the dealership three months priorI had to file a complaint because this company never contacted me prior to attaching this debt to my nameIn addition, per their words, "We immediately removed her name from our records and she has not heard anything further from us since that time." I never received any documentation stating this bill stating I owed $was an errorThey sent out a bill, however never sent anything out that said I do not owe this debt The proper corrective action is to send a letter stating the original bill sent to my address was an error and to ignore the first form of documentation the company sent Regards, [redacted]

We regret that our previous response was not satisfactory to Ms [redacted] However, as we advised previously, the Credit Reporting Agency (CRA) was instructed to delete the accountWe cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [I am rejecting your response to this complaint, due to I have been given misleading information on numerous occasionsPer your response you have returned the debt to the original creditor, however when I called the original creditor ( [redacted] ), I was advised that this debt was written off with their office and sold to Credit Collection ServicesWith this being said, they will not purchase the debt from Credit Collection Services again, therefore it cannot be returned to their officeI also inquired about the payment that was not credited to the account and I was told that it could not be applied at this point due to the account being returned to original creditor, which is all false, according to original creditors statement I mailed a second letter to your office on July with a copy of cancelled check and bank statement, which reflects the check being cashed on July 2016, for your reviewI also have attached copies of such documents with this rejection to your responseI expect to have the payment from check [redacted] applied to the account immediately or I a refund for the amount of $forwarded to meIf this is not done within a reasonable amount of time, my next step is to file a small claims civil lawsuit in 10th Judicial Circuit Jefferson County District Court.] Regards, [redacted]

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respondPlease be advised that we have agreed with Ms [redacted] ’s request to stop contacting her regarding this matterAlthough she will hear nothing further from us in regard to this matter, please note that our credit-client believes the balance is due and we cannot control any actions they may take in regard to this matterWe would also like to point out that our client’s records indicate that the service address is the same address Ms [redacted] lists in her complaintMs [redacted] also points out that our address has changedThe reason for the new address in the most recent letter is because we have moved our corporate office to a new locationWe trust this resolves your concerns

We regret that our previous response was not satisfactory to MsBurney, but as we previously advised, the [redacted] (***) was instructed to delete both accountsAlthough we have no reason to believe the [redacted] did not act upon our previous request, we are again instructing the [redacted] to delete the accountsPlease note that we cannot control the speed in which the [redacted] acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate the opportunity to respondPlease be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaintWe would appreciate it if Mr [redacted] could provide us with information on the specific account in questionIf he could please upload to his complaint a copy of a letter with a CCS file number and/or a copy of his credit report, we would be happy to investigate the consumer’s concerns furtherWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Ms [redacted] We greatly appreciate this opportunity to respond Contrary to Ms [redacted] ’s concerns, please be assured that letters were previously sent to Ms [redacted] regarding her account, including validation of the account after we received her request for validation We have no reason to believe she did not receive the letters because the letters were never returned by the post office as undeliverable Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to reviewWe are also instructing the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] THIS COMPANY IS THE WORSTI CALLED THEM THE DAY AFTER I FILED THE COMPLAINT, AND THE MANAGER GIRL SAID THE ISSUE WAS SETTLED AND THEY SENT IT BACK TO [redacted] AND I NEEDED TO DO NOTHINGTHEY OFFER A NON MONITORED FAX SO I CANT PROVE TO ANYONE I SENT THE FAXI ASKED THEM FOR AN EMAIL I COULD SCAN AND SEND TO SO I HAD PROOF I SENT ITI WENT THROUGHT THIS SAME ISSUE WITH THEM BEFORE, AND REPORTED THEM TO YOU BEFORE, AND A COUPLE YEARS AGO THEY SAID IT WAS SETTLED TO, THEN EVERY YEARS THEY SEND ME A LETTER DEMANDING THE MONEYI BELIEVE THEY ARE A CON AGENCY THAT HARRASSES PEOPLE UNTIL THEY PAY UNJUST THINGS JUST TO GET THEM AWAY Regards, [redacted]

Our office is in receipt of the complaint filed by Ms [redacted] ***We greatly appreciate this opportunity to respond Contrary to Ms***’s concerns, please be assured that we did provide her notice that the account was due and subsequently that the account was being placed on her credit reportFurther, we recently sent her validation of the debt after receiving her request for validationNotwithstanding, we have closed Ms***’s account with our office and forwarded a copy of the complaint to our client to reviewWe are also instructing the Credit Reporting Agency (CRA) to delete the accountPlease note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their recordsWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] We greatly appreciate the opportunity to respondMr [redacted] indicates that he does not recall any accounts being in collections and he has not received notification of the debtPlease be assured that our office sent him letters regarding the accountFurther, Mr [redacted] has indicated a willingness to pay the accountAccordingly, we would recommend that he contact us at [redacted] to discuss this further with a CCS Customer Service AgentWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] ***We greatly appreciate the opportunity to respondContrary to Mr***’s assertion, please be assured that we did provide Mr [redacted] with the required disclosuresFurthermore, we have requested verification of the account from our clients and will send it to Mr [redacted] if and when it is receivedWe trust this resolves your concerns

Our office is in receipt of the complaint filed by Mr [redacted] ***We greatly appreciate this opportunity to respond Please be advised that prior to receiving Mr***’s complaint, our creditor-client instructed us to close the account in questionThe account was closed with our office at that time and Mr [redacted] has heard nothing further from us since that timeNotwithstanding, please be assured that our creditor-client placed the account with our office for collectionsWe have forwarded a copy of the complaint to them to review We trust this resolves your concerns