Sare Granite & Tile

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11554108, and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: I am rejecting this response because: - info provided, no I dont have the products anymore form nectnetup, all transactions are blocked on fastsprings, on the malitious instructions of netup to fastspring, and fast springs dod perform the action, I was double billed and my non netup transactions of other vendors using fastsprings was affectedfast springs should not have blocked non netup transactionsI have the message and proof from netup that the did this i.e instructing fastspringFastspring most be more professional / ethical Regards, S [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12505425, and find that this resolution is satisfactory to me Regards, D [redacted]

Order was refunded on July 17.K [redacted] ***Chief Customer Service OfficerFastSpringEmail: ***@fastspring.com FastSpring offers a next generation Java-based software reseller platform, merchandising, and fulfillment solution for software publishers which is focused on customer service, flexibility, and reasonable pricing.View the Flash Demo at: http://www.fastspring.com/

Below is the license info: Dear J [redacted] ***,Thank you for your order.Your order ID is DRM***11-6880-44259Your license is SND1SAL [redacted] 337B18E630572E0You may download using the following URL https://sites.fastspring.com/wma-convert/order/dl/DRM***11-6880-22263FPlease note that your download link will expire in days.Best Regards,WMAConvert Support Team

I have refunded the order in full Please allow 3-days for refund to appear on your card

Order has been refunded today.K [redacted] ***, Chief Customer Service Officerhttp://www.fastspring.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12547709, and find that this resolution is satisfactory to meThank you for helping to get this resolved! Regards, M [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11614544, and find that this resolution is satisfactory to me Regards, [redacted] ***

#- April 11th; #- April 18th; This request came through accounting via a letter through mail and support created the ticket to process refunds When checking the order ID, it appears that one of the charges was fully refunded ($59.90) and the second charge was partially refunded At this point, he is not sure the reason behind partial refund but will go ahead and process the remaining We will proceed with completing the remaining of this partial refund Customer Support Fastspring

The remaining orders have been refunded Please allow days for them to show on your card

The order was refunded on Nov

This order has been refunded Please allow days for it to show on your account

Below is the license info: Dear J*** ***,Thank you for your order.Your order ID is DRM***11-6880-44259Your license is SND1SAL *** 337B18E630572E0You may download using the following URL https://sites.fastspring.com/wma-convert/order/dl/DRM***11-6880-22263FPlease note that your
download link will expire in days.Best Regards,WMAConvert Support Team

The only order with FastSpring is this onehttps://sites.fastspring.com/wma-convert/order/invoice/DRM160711-6880-for the platinum version The order number you provided for the Pro order is not a FastSpring order, but appears to be from another provider. I can refund the Platinum order if you'd like, but that is all I could do to help since that is the only FastSpring order

Complaint:
I am rejecting this response because:I am complaining that my PROFESSIONAL version is not useable until someone sends me a code I don't need another link to a recently purchased PLATINUM version which is working fine.
Regards,
J*** ***

Order was refunded on July 17.K** ***Chief Customer Service OfficerFastSpringEmail: ***@fastspring.com FastSpring offers a next generation Java-based software reseller platform, merchandising, and fulfillment solution for software publishers which is focused on customer service, flexibility,
and reasonable pricing.View the Flash Demo at: http://www.fastspring.com/

This order was refunded on Aug

I have refunded the order in full. Please allow 3-days for refund to appear on your card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10713535, and find that this resolution is satisfactory to me
Regards,
I*** *** ***