Seattle Service Bureau Inc

Regarding the request for DrR***, she stated she is needing validation to the account which we are still waiting on from our client upon receipt we will forward the information to her for her review

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***
I am rejecting this response because: When I
tried to speak with you on the phone, Your agent Justin hung up on me more than onceI couldn't even finish a sentence or get a word out due to the lack of professionalism without any regard to my response only because you received an account from a company that claimed I owed them money that had not been paidI also never received any documentation by mail regarding this claimPlease provide verification that you mailed out the appropriate documentation when you first received this account.
Sincerely,
*** ***

I have taken this opportunity to review the complaint as well as the notes on the fileThe name of the person who filed this complaint is NOT the same person who we have on the claimI have removed the number that was supplied in this complaintNo further calls will be placed to this
number
If you have any question, feel free to contact me at 206-629-
R P***

National Service Bureau was notified that Dr*** is represented with legal counsel and we have since been in contact with her attorney providing to them the documentation regarding her account

TO WHOM IT MAY CONCERN:
This claim is for a car accident that took place 09-12-where Mr*** backed into our insuredSince Mr*** was driving with no insurance or at the very least did not provide his insurance informationOur company made several attempts to talk to
Mr*** in which our calls were not returned.
On 11-05-Mr*** requested no more calls to any number we have on fileWe have since blocked all numbers on his account so there has not been any attempts to call him
If you have any questions, feel free to contact me directly at ***
Thank you
R P***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 11762785, and find that this resolution is satisfactory to me
Please be aware that my address on the documents I received is still incorrectI have updated this previouslyMy current address, as it has been for the last years is *** *** *** *** Ne
Sincerely, *** ***

Complaint: *** I am rejecting this response because: NCBI stated that they have submitted to the DMV that my drivers license be suspended for insufficient proof of insuranceI was unaware of a laps in coverage due to an auto payment glitch caused by a fraud attempt on my accountTherefor I reject this portion of the responseI accept the remaining response details

Complaint: ***I am rejecting this response because:This issue is not about being ripped off or taken advantage of! NSB somehow obtained my personal information and exploited it without due diligence! I nearly lost my job due to their lack of investigation as whether they had the right person in their attempt to collect a debt, not to mention the undue mental torment I endured for months! A simple call to the TennDeptof Safety would have shown that there was no accidents on my record! Further, they could have contacted me personally with the information they had, and I could have informed them they had the wrong person with MINIMAL effort.Sincerely,*** ***

After receiving this complaint, our office performed a thorough review of the file in question. Our representative spoke with Mr*** two times on 10-30-The first conversation was at or around 12:02pm PT with Mr*** asking if he could change the payment amount, to which our
representative replied, yes, but the balance in full will then be due and not a settlement as mutually agreedThe second call was Mr*** calling our office about minutes later confirming the original payment amount is OK to run on 10-31-for $2,127.34. That payment ran the following morning for the amount agreed to. We did receive a fax from Mr*** on 10-31-2017, after the payment had already run. After receiving the fax we have removed future payments and have made several attempts to reach Mr*** but have been unable to do soThe payment from 10-31-2017, as mentioned in the complaint, did not clear. Our intention is to recover the money owed our clientWe are happy to work toward resolving this account with a payment arrangement that is affordable.

Complaint: ***I am rejecting this response because:
MrP*** stated his company ( what is his company type of business) is not the company Eric called fromEric works for State Farm Subornation DeptIf MrP*** company is accepting debt assignments from State Farm....that would lead me to believe MrP*** works for a collection agency I spoke to an attorney in Traffic Laws and he quoted " collection agencies can not suspend your license."
Washington is a "Fault" statewhich means Civil Tort Civil Tort is handled by the courts % of fault and damages are to be decided in a court of law not at the desk of State Farm Subornation Dept acting on behalf of the client (policyholder with under insured coverage).
If what Mr.P*** is stating was true ALL Subornation Reps would recap 100% of all accidents their employer paid out onNo unbiased court system required and the DMV would suspend driving privileged without court ordersIn other words DMV would consider an insurance company employee equitable to make unbiased at fault decisions and assign financial responsibility amounts per the client (Policyholder) choice of auto repair shops
A Traffic infraction is just that, an infraction It does not assign fault of accident The client does not assign fault of accidentA witness does not assign fault, they testify to what they witnessedWitnesses' are known to recall much differently
MrP*** and Eric from State Farm: I can not, nor will the "***'s be contacting you to set up a payment plan on the over priced bumper replacement of your client (policyholder) vehicleWho determined the bumper required replacement, the client who ripped it off? Your "payment plan" is written contract that only requires a signature or recorded agreement to be legally bindingYour payment plan contract only pertains to "your" best interest and State Farms.
I would like documentation that proves your company has authority to submit consumers names requesting suspension based your business partners assignment of accounts.
I and the "***'s" will attain an attorney in response to any actions State Farm, State Farm Subornation, State Farm National Subornation, Seattle Services Bureau, National Services Bureau or any other business names doing business as where this matter is concerned.
Thank you kindly MrP*** for your generious offer and more importantly for your clarification on behalf of State FarmI will assume Seattle Services Bureau accepted assignment to this account uopn your interception of my complaint to the Revdex.com.
Best Regards,
*** ***
CC: Revdex.com
P.S.: Will Revdex.com conduct a review on "Seattle Service Bureau" DBA "National Service Bureau" to confirm and validate MrP***'s statements concerning his employers type of business (ie.: debt collector) having authority to request a suspension of consumers drivers license and State Farm's waivability to a Civil Tort Case Also the required documentation that must accompany the accepted account assignment( of a third party) providing proof of the consumers liability to the debt

to whom it may concern:
I have reviewed the complaint as well as listened to the one call we had with the consumerThe phone number have been removed from the file, so no phone calls will be place to the consumerThe file has been sent to our legal department
If you have
any further questions or concerns, please feel free to contact me at 206-629-
Thank you,
R P***

to whom it may concern:
I have reviewed the complaint as well as listened to the one call we had with the consumerThe phone number have been removed from the file, so no phone calls will be place to the consumerThe file has been sent to our legal department
If you have
any further questions or concerns, please feel free to contact me at 206-629-
Thank you,
R P***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
MrP*** was extremely helpful in resolving my issue and very courteous and patient in explaining the status of my claim

To Whom It May Concern,
I have taken this opportunity to review this complaintI did have a one sided conversation with the consumer who would not allow me to speakAs to her complaint, she had asked that no more calls be made to her, we have removed the phone numbers on the fileI have
asked our client to forward a copy of what is owed under the FDCPA to the consumer
Thank you,
Bob P***

I have taken the time to review the fileTo date, NSBI has had no contact with the consumerI show we have reached her answering machine, but never had a actual conversation with the consumerAt this time I have closed the file back to our client
No further attempts will be made to the
consumer from our office
?
Thank you,
?
R P***

To Whom It May Concern
?
I have reviewed the consumer's complaintI show the consumer was accident on June 18, In an effort to get State Farm their money back it took the consumer almost two years to repay what was owed on this claimSince NSBI was not the one who suspended the
consumer license, NSBI sent the release to State of ILas this is the state where the consumer lives.? Once it had been determined the license was suspended in GAThe new release was sent to the stateAt this point the release has been sent and NSBI has? no control how long the state will take to release the consumer license
?
If you have any further questions, feel free to contact me at 206-629-
?
Thank you,
?
R P***
?
?
?
?

? Complaint: *** I am rejecting this response because: NCBI stated that they have submitted to the DMV that my drivers license be suspended for insufficient proof of insuranceI was unaware of a laps in coverage due to an auto payment glitch caused by a fraud attempt on my accountTherefor I reject this portion of the responseI accept the remaining response details? ?

To whom it may concern
I would like to point out we are contracted with State Farm to send in the paper work to the State of Washington for? the driver and the owner of the vehicle driving privilege to be suspendedWhile we are required by contract? to do this within days of the account coming to our office, we try to work out something with both the driver and owner of the vehicleBased on the "Facts of loss" The Washington Sate Patrol issued a citation for Speeding too fast for condition, and no insuranceThere will be no court handing the suspension as this is based on the police report and witnessesThe State of Washington has the final say if someone will be able to drive or not, as? driving is a privilege
The reason I asked for a call was to resolve any issues and set up a payment planI fully understand your concerns that you may have, but I wanted the opportunity to help you and or the driver to resolve this without getting? anyone driving privileges suspended
I will reach out one more time to offer my help to resolve this matterI'm more then happy to help the ***'s in this matter if they want my help
?
Thank you,
Bob P***
V/P Operations
*** ***
?

Based on the information supplied, I was unable to find an account for this consumerI have looked under the name, address, and phone numbers supplied, I was unable to find this claimIf the consumer has the *** *** claim number, I will be able to respond to her concernsMy guess based on what
is in this complaint, the information supplied was forwarded to *** *** and it was determined to be the wrong partyI will not know this for sure until the consumer supplies the claim number