Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I am now waiting for action from [redacted] I will follow the process they outlineBut Sega Transporation's message via Revdex.com suggests that [redacted] is an insurance company, while the [redacted] site makes clear that MovingClaims is *not [redacted] an insurance company but just an administrative support provider to Sega TransportFrom the [redacted] website: [redacted] (NETWORLD ENTERPRISES, INC) - TERMS AND CONDITIONS: By agreeing/approving the TERMS AND CONDITIONS I hereby fully understand and agree that Networld Enterprises, Inc( [redacted] ) provides administrative support for the Moving Company Networld Enterprises, Inc.’s function is to provide administrative services to the Moving Company which includes documenting compliance with [redacted] ** Networld Enterprises, Incwill collect the claim information, forms, documents, and provide them to the Moving Company along with a recommendation for settlement of the claim based on the valuation coverage option selected by the consumer shipper Networld Enterprises, Incdoes not provide legal advice or legal representation Networld Enterprises, Incis not an insurance company and the employees of Networld Enterprises, Incare not acting as insurance adjusters In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: All the items given to movers we spot onWhen they arrived at NJ home those items would not fit in the space quoted (8'x6') I called Sega and talked to DonavanHe said he would get back to me and never didThe drivers packed the truck in a 8'x12' area but didn't pack to the ceiling (10') This is what they based there new quote onAt that point I added medium boxes and armoire boxes that's allThe price doubled and that's not rightYou are professional movers and under estimated the jobWhen you packed the moving truck to deliver to Florida it arrived and the space was 8' x 9' x 10' highThat's the point I'm making, I feel its only fare to pay for the delivery space taken in the moving van NOT the PItruck that's a different sizeYou need to contact me please to settle thisEvery time I call I get voice mail recording In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
SEGA TRANSPORTATION EARNS A MINUS FIVE STARS. Appellation: THE BLACK HOLE MOVERS!!!! If I could erase this disaster from my memory, I would. SEGA TRANSPORTATION contracted with us for a one truck/one family/door to door move from CT to MI, two to three days from pack up to delivery and unload. DID NOT HAPPEN! Days later, an evening delivery. Driver attempted to extort additional fee for distance from truck to front door of residence, "more than 100 feet; insisting on measurement the distance - - 80 feet! First two items off the truck were each carried off in a blanket. Unwrapped, the Stickley dressing table was reduced to kindling wood and a 1740 black walnut drop leaf side table broken and in many pieces. Shortly thereafter, furniture we did not own and had never seen before emerged, and despite our protestations the driver and assistant insisted it had to be ours as the pieces bore the same color and lot numbers; indeed they did! Horrors! Not only was another family's furnishings combined with ours, more than 50% of our items were MISSING! Beds, mattresses, box springs, dressers, sofas, chairs, tables. What was delivered was either missing parts (the legs gone from the dining room table and from a coffee table) or damaged, as we have learned, beyond repair! Oh, yes, we have the sturdily built Amish dining table top (remember the legs are missing); however, the frame was so badly cracked and the leaf hinges bent that the top is unusable. Phone calls to SEGA TRANSPORTATION are unproductive: we are put "on hold," and never returned to; recognizing our telephone numbers, the calls are never answered; using another telephone we are told everybody is in a meeting; etc., etc., etc. In our experience of moving - thirty years of military and private sector relocations - SEGA TRANSPORTATION provided the bottom of the barrel in honoring a contract, handling personal possessions, and performing in a professional and customer oriented manner. 9/8/2016, a call from SEGA TRANSPORTATION informing us that they had found our items and we could expect delivery 9/9 or 9/10. The first time we received such a call was five weeks ago. NO SHOW/NO CALL. Are we holding our breath? ABSOLUTELY NOT. Our opinion of SEGA TRANSPORTATION: Duplicitous, mendacious, and deceitful! It is our intent to report the behaviors and file complaints with States and Federal licensing and governing authorities.
Oh, yes; the items not ours are still residing with us as SEGA TRANSPORTATION, despite being told, has declined to pick them up!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I am now waiting for action from [redacted] I will follow the process they outlineBut Sega Transporation's message via Revdex.com suggests that [redacted] is an insurance company, while the [redacted] site makes clear that MovingClaims is *not [redacted] an insurance company but just an administrative support provider to Sega TransportFrom the [redacted] website: [redacted] (NETWORLD ENTERPRISES, INC) - TERMS AND CONDITIONS: By agreeing/approving the TERMS AND CONDITIONS I hereby fully understand and agree that Networld Enterprises, Inc( [redacted] ) provides administrative support for the Moving Company Networld Enterprises, Inc.’s function is to provide administrative services to the Moving Company which includes documenting compliance with [redacted] ** Networld Enterprises, Incwill collect the claim information, forms, documents, and provide them to the Moving Company along with a recommendation for settlement of the claim based on the valuation coverage option selected by the consumer shipper Networld Enterprises, Incdoes not provide legal advice or legal representation Networld Enterprises, Incis not an insurance company and the employees of Networld Enterprises, Incare not acting as insurance adjusters In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: All the items given to movers we spot onWhen they arrived at NJ home those items would not fit in the space quoted (8'x6') I called Sega and talked to DonavanHe said he would get back to me and never didThe drivers packed the truck in a 8'x12' area but didn't pack to the ceiling (10') This is what they based there new quote onAt that point I added medium boxes and armoire boxes that's allThe price doubled and that's not rightYou are professional movers and under estimated the jobWhen you packed the moving truck to deliver to Florida it arrived and the space was 8' x 9' x 10' highThat's the point I'm making, I feel its only fare to pay for the delivery space taken in the moving van NOT the PItruck that's a different sizeYou need to contact me please to settle thisEvery time I call I get voice mail recording In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
SEGA TRANSPORTATION EARNS A MINUS FIVE STARS. Appellation: THE BLACK HOLE MOVERS!!!! If I could erase this disaster from my memory, I would. SEGA TRANSPORTATION contracted with us for a one truck/one family/door to door move from CT to MI, two to three days from pack up to delivery and unload. DID NOT HAPPEN! Days later, an evening delivery. Driver attempted to extort additional fee for distance from truck to front door of residence, "more than 100 feet; insisting on measurement the distance - - 80 feet! First two items off the truck were each carried off in a blanket. Unwrapped, the Stickley dressing table was reduced to kindling wood and a 1740 black walnut drop leaf side table broken and in many pieces. Shortly thereafter, furniture we did not own and had never seen before emerged, and despite our protestations the driver and assistant insisted it had to be ours as the pieces bore the same color and lot numbers; indeed they did! Horrors! Not only was another family's furnishings combined with ours, more than 50% of our items were MISSING! Beds, mattresses, box springs, dressers, sofas, chairs, tables. What was delivered was either missing parts (the legs gone from the dining room table and from a coffee table) or damaged, as we have learned, beyond repair! Oh, yes, we have the sturdily built Amish dining table top (remember the legs are missing); however, the frame was so badly cracked and the leaf hinges bent that the top is unusable. Phone calls to SEGA TRANSPORTATION are unproductive: we are put "on hold," and never returned to; recognizing our telephone numbers, the calls are never answered; using another telephone we are told everybody is in a meeting; etc., etc., etc. In our experience of moving - thirty years of military and private sector relocations - SEGA TRANSPORTATION provided the bottom of the barrel in honoring a contract, handling personal possessions, and performing in a professional and customer oriented manner. 9/8/2016, a call from SEGA TRANSPORTATION informing us that they had found our items and we could expect delivery 9/9 or 9/10. The first time we received such a call was five weeks ago. NO SHOW/NO CALL. Are we holding our breath? ABSOLUTELY NOT. Our opinion of SEGA TRANSPORTATION: Duplicitous, mendacious, and deceitful! It is our intent to report the behaviors and file complaints with States and Federal licensing and governing authorities.
Oh, yes; the items not ours are still residing with us as SEGA TRANSPORTATION, despite being told, has declined to pick them up!