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Sempris

11900 Wayzata Blvd Ste 700, Minnetonka, Minnesota, United States, 55305-2031

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Sempris Reviews (%countItem)

This company seems connected to a charge of $26.95 my 96-year-old mother has been receiving in her credit card these past 6 months. It appears in her statement as "Value Access”. When I called the phone listed, they were nebulous in their answer as to what it was for. They simply stated it is a "customer relationship services". Couldn't give me a straight answer. The problem is she has not received any new services. My mother has no recollection of having purchased anything over the phone, including services of any sort and she does not use the computer. They said they would cancel but could not guarantee any refunds for which they are supposed to send some sort of form in the mail.

Deceptive company, immoral and should be illegal but unfortunately is not. My 84 year old father ordered magazines over the phone at the same time 2 charges TASTE 4 SAVINGS and WC *MON BUDGET were made to the account. I was told he signed up for the service but he says he did not. They added it with the magazine order no doubt without him understanding he was signing up for an additional monthly service. I called and got both charges credited back and canceled. Exactly 7 days later he gets another call on the phone to sale him cyber security again not knowing what he is signing up for he gives them his information. At the same time 2 more charges show up WC *MON SAVING C and WC *MON PULSE MN. So they either sold his information to additional companies which at the same time have agreed to push this company deceptively or they have again charged his account. Either way he did not talk to this company one time. They are adding it on to other orders with out him knowing which is deceptive. They are taking advantage of people who do not know they are signing up for this then selling their information so they get more spam calls selling junk who then also add on this scam service. Adding on to orders without clearly stating what they are doing and the monthly charges involved and selling peoples personal phone numbers should be illegal. They are praying on the old with no regard that these people are living off social security and have no savings and no money to eat when companies like this scam them. $29.99 x 4 (4 membership sign ups in 2 weeks) is my fathers food budget for the month.

I received a $2.00 from Membership Services, PO Box 5265, Hopkins, MN 55343 and the check was mailed to an address I have not resided at in over 20 yrs. My name was mis-spelled and the check was for a fee adjustment that I have no knowledge of. I don't plan to cash the check but I'm concerned about the membership in my name. I would prefer to give this company a No Star rating.

O stars - Savings Central is a scam. They run it...

Said I signed for membership. I I did not I was in hospital and rehab for 3 months. I ordered a product from them and gave bank account number. My sister sent the product back unopened. When got home after checking bank account found out they were taking $24.95 for 4 or more months, for something I didn't sign up for. I called to get refund , they sent paper for refund Jan. No refund. Had to pay $30.00 stop them from taking money out of bank. I read online that company does that to lots of people.

Sempris Response • Jun 16, 2020

Please find our response attached. We trust our good
faith actions bring this matter to a satisfactory resolution.Sincerely,David ***Director of Call
Center Operations and Consumer AffairsSempris, LLC

I ordered an air fryer on nov 19, 2019, by phone. For an additional discount they offered me to try Central Savings Club for 30 days free and I could cancel becore the 30 days. I called them on dec 3, 2019 at 9:19am and spoke to Ophelia and cancelled the membership. I fin8shed my last installment feb 2020. My bank informs me, on April 8, 2020, of overdraft of $1.21 on 3/23/2020 and 3/24/2020. The transaction description is: WC *MON VALUEPLUS 1***. This was not authorized.

Sempris Response • May 01, 2020

Please find our response attached. We trust our good faith actions bring this matter to a
satisfactory resolution.Sincerely,David ***Director of Call Center Operations and Consumer AffairsSempris, LLC

Customer Response • May 01, 2020

I am rejecting this response because:1. I cancelled that membership on December 2, 2019, which was less than 30 days after my purchase. Therefore, the membership should have been voided.2. I have letter from Uncle Credit Union that my account had been charged $1.21 twice in March 2020, and I was charged to overdraft fees twice.

Sempris Response • May 04, 2020

As stated in our letter to you, we did not charge Ms.
*** account $1.21 twice. She has presented this falsehood twice and
we reject this falsehood for a second time. She has been fully refunded
all charges and we will not provide additional compensation no matter how many
times she attempts to provide the Revdex.com with information that is not true.

I only recently discovered that they have been charging me monthly for over a year. I have never used their service/products and would like the service cancelled and a refund. It is fraudulent that they would take advantage of a senior on a fixed income and provide nothing tangible

Sempris Response • Apr 17, 2020

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.Sincerely,David ***Director of Call Center Operations and Consumer AffairsSempris, LLCTell us why here...

This company has been charging my credit card fraudulently $29.95 a month for months! When I called to find out what it was, the customer service person was very rude and would only say it was for discounts. I did not sign up for anything like this and certainly did not give a company like this my credit card. I told the rep I wanted a refund and it cancelled immediately. She replied "It's cancelled" and abruptly hung up on me.

Sempris Response • Apr 10, 2020

Please find our response attached.

Sincerely,David ***Director of Call Center Management and Consumer AffairsSempris, LLC

Never realized we were being charged for An investigation is being conducted into complaints related to unauthorized chargers appearing on consumers’ credit card bills stemming from Sempris, Inc.† Consumers are complaining that these charges are appearing after making a purchase from a separate third party, such as ordering an “As Seen on TV” product over the phone. The charges include:mom Value Plus. Value Plus is a paid membership discount service that allows members to purchase products online at heavily reduced prices. There have been numerous posts about Value Plus on several different consumer complaint websites, including Complaints Board and Consumer Affairs; I am reporting issues with cancelling the service and getting refunds for charges posted by Value Plus.

Sempris Response • Apr 10, 2020

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory
resolution.Sincerely,David ***Director of Call Center Operations and Consumer AffairsSempris, LLC

I have been charged repeatedly for a membership I never authorized or agreed to. I was only made aware of this membership by my banking institution after disputing the charges. $24.95 per month dating back to March of 2019. I have never utilized the membership to my knowledge. Upon trying to contact them (WC*MON SAVING CENTRAL MN) as it appears on my statement. I have never been able to speak to a representative/ live person. I tried having my fraud protection manager at Chase bank connect the call but they said every time they tried to put us through they got a high call volume message. I advised that no welcome packet was received by me or my wife at our home as the company in question had advised my banking institution. So based on that information Chase has decided to reopen my fraud case with this company. Please assist me as I am an 83-year-old man and can't hear over the phone when trying to find a resolution as I have never even used this company.

Sempris Response • Mar 19, 2020

Please find our response attached.

We trust our good
faith actions bring this matter to a satisfactory resolution.Sincerely,David ***Director of Call
Center Operations and Consumer AffairsSempris, LLC

I called the business toll free number to cancel and refund the charges to my credit card, however, the customer service representative said could not refund or credit , and sent me to another call for a free offer, which I told her did not want to listen to.

Sempris Response • Mar 06, 2020

Please find our response attached. We trust our good faith actions bring this matter to a
satisfactory resolution.Sincerely,David ***Director of Call Center Operations and Consumer AffairsSempris, LLC

Customer Response • Mar 10, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

repeated fraudulent posting of charges to my credit card

Sempris Response • Jan 23, 2020

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

I have been fraudulently charged $21.95 a month for months and have not received any kind of product. It was done unbeknownst to me.

Sempris Response • Dec 24, 2019

Please see our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

I ordered Lipozene over the phone. My bank account was charged for the Lipozene that I ordered. I received the Lipozene no problem. Then over the next 3 months my account was charged $24.95 each month by WC Mon Home Savings for something I knew nothing about and I never heard of this company. I called the phone number given on my bank transaction. They said I had agreed to a membership for some kind of discounts which I knew nothing about. Nor did I receive anything in the mail referring to this. They said they would send me a form for a refund request. It has been 3 weeks and I haven't heard from them.

Sempris Response • Dec 11, 2019

Please see our attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • Dec 13, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

my 77 year old mother ordered a product from this company, it was not as expected and product returned. I have been handling her mail and banking since 09/2018. I looked at credit card statements and discovered she was being charged 27.95 monthly may 2019 thru sept 2019. I discovered this 10/07/2019 which I then called the company. my mother has lost most of her vision so had not seen the charges occurring. she says she never okay ed any trial membership. that she told them no. there was never anything received by mail, as I get the mail daily. they also claim she was offered a 25 cash back offer + 75 gift card offer for enrolling which is false as that was never sent if she really would have excepted the offer. this woman doesnt go anywhere except to the drs. when I talked to them they were going to refund money, then sent a paper about requesting the refund. which never happened. I then put it to her credit card comp. who issued only 83.85 of the total amount. today mom received a paper from her credit card com. reversing the decision. along with some form from that co. that you can only make out parts of it. this com. has been filed against by others and considered a scam from things I read. we have no clue what this company was even charging her for. as I said there was nothing received by mail ever concerning this.

Sempris Response • Dec 05, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, Inc.

I have absolutely no idea who these people are yet, they have been deducting 24.95 from my checking account since June 2019. When I call the number (s) listed, there is no ring, just a disconnect sound. I have informed my credit union but looking at the complaints regarding this company, they should be reported to the FTC. I will also be filing a criminal complaint with my local police department.

Sempris Response • Oct 16, 2019

Please see attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • Oct 17, 2019

I am rejecting this response because: the account was closed VIA PHONE CALL. Unfortunately, because I am not near that computer, I am unable to supply the Customer Service Rep's (CSR's) name. Yes, I do want my name removed and my money refunded. I can honestly say that this company is fraudulent and not trustworthy. The FTC should look into this company. I will supply the name of the CSR, the date and time once I am near that particular computer. I will never buy Lipozene again, simply because as a company they are pretty much...LIARS.P.S. I will even provide the phone records to show how long I was on the phone with a CSR!!!!!

I never opened an account or contract with this business. Every time I cancel it, I am informed that it is reopened. I do not want this account nor did I give permission for it. I am also being charged for this.

Sempris Response • Aug 09, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

This company, under the name Value Source, charged my disabled, senior, veteran & now deceased brother $27.95 per month for at least 5 months for merchandise he never ordered or received. He saw a TV ad for a razor with a bonus $50 Walmart gift card for ordering within "X" minutes. Being mentally disabled & living on SSDI he wanted the $50 Walmart gift card for food, & ordered the razor on 1.4.19. When he told me about the order, I found online the class action lawsuit(s) against this company for signing people up for unwanted/unknown memberships & unauthorized charges. See 1 at https://www.truthinadvertising.org/wp-content/uploads/2013/02/Kist-v.-Sempris.pd... He called the number he placed the razor order with on 1.4.19 cancelling the order - confirmation #19004113556PWRCAH. As he did not receive the razor nor the Walmart gift card, we believed they had kept their word that all was cancelled. After he died, I saw the $139.75 in charges on his bank account, called the company on 7.1.19 (appears as WC *VALUE SOURCE 800-4751942 MN) and spoke with Nya on speakerphone with another person present. She said my brother signed up for *couponsand hung up on me when I required a refund of the unauthorized charges. He never signed up for *coupons*, never received *coupons*, never authorized charges for *coupons*, didn't have internet & cancelled any order he did make the same day. The above named class action complaint claims that this company receives financial info not from the customer, but from its payment processor, and makes unauthorized charges with that info. I don't know if that allegation is true, but it appears true for my brother. Some of these charges caused him to overdraft leaving no money for food. This company took $139.75 from him after his order was confirmed cancelled. His name was Craig Dyke and I trust a speedy refund of all charges will be forthcoming to make this right & allow me to close out his tiny estate.

Sempris Response • Jul 17, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • Jul 19, 2019

Revdex.com:
Despite the company’s recitation of false facts in its response, I find the ultimate resolution in reference to complaint ID is satisfactory to me.

I want this company to delete all my contact/personal/debit card info. They refuse to do this, saying they have to keep it, due to their offer of "free" memberships, which I agreed to on 1/26/19, then cancelled in 10 days.Was told(lied to), there would be no further charges.Then on 4/28/19 they charged a trial fee of $1.00, then reversed it, so thay can charge me further.This 4/19 card activity was not authorized by me.I want ALL of this info deleted forever.When I contacted company 5/13, they said I agreed to a "free" membership, which I DID NOT.Any activity on my Debit card from this company is completely UNAUTHORIZED

Sempris Response • May 29, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Today in the mail I received an unsolicited membership for Fun Source which included eleven offers to purchase AloeCure, American Standard walk-in-tub, American Eagle gold coin, computer, sleep chair, home gym, hearing aids, electrical muscle stimulator, Global Life insurance, Green Valley triple joint relief, UP Walker and a $50.00 Walmart Gift card along with three magazine subscriptions. I dialed their 800 number and explained that I did not request this membership and the woman who answered asked for my name and told me that she cancelled the membership and then she asked me to hold while the call was transferred to a recorded pitch for Wyndham Hotels. I hung up. This is a SCAM. This does not deserve the one star rating.

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Address: 11900 Wayzata Blvd Ste 700, Minnetonka, Minnesota, United States, 55305-2031

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+1 (962) 258-2490

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This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.



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