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Sempris

11900 Wayzata Blvd Ste 700, Minnetonka, Minnesota, United States, 55305-2031

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Sempris Reviews (%countItem)

I was billed 24.95 6 times on my visa td bank debit card without authorization I do no how they got my visa numbers but I did not order anything from wc mon taste 4 savings or wc mon budget source

Sempris Response • May 13, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • May 22, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

I purchased a product from a company that resulted in some phony member ship with this company at the rate of 21.95 / month since 9/7/18 and I want to request a refund based on false pretenses. This is a scam and I would appreciate your help.
The charges on my bank statement are from Money Saving Central but when you contact them you reach this Membership Services. HELP ME PLEASE! Thank You

Customer Response • Mar 29, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
They have agreed at this time to refund our payments in full. Mission accomplished unless they fail to do so. Thank you again!

Sempris Response • Mar 29, 2019

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Back in December we ordered a pair of glasses off one of those 800 numbers. While on the phone with them there was offer after offer. I eventually said OK since it's free. I was told I could cancel anytime in the 1st 30 days. I called the number to cancel about 3 days after placing the order. I was told that it was cancelled. I noticed on my automated bank line the $1 transaction. If the transaction had not put me further into overdraft, I wouldn't even have noticed it. The CS girl at the bank gave me the number that was showing for the transaction. I called and tried to explain, and to find out why this happened. I was told "the order was cancelled so you need to call your bank." Then she hung up on me. I called back, she hung up again. I called again, same thing happened. I asked for the Supervisor, she hung up on me. It was like they didn't care about what I had to say. So, I called the Revdex.com. I found out that they (Sempris LLC) has had multiple complaints against them. They need to be stopped or at least let the public know they are a fraudulent company. Meanwhile, I want my 2 dollars back and the overdraft fees of $50. (25 dollars each)

Sempris Response • Mar 07, 2019

We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Management and Consumer Affairs

Sempris, LLC

This company has been charging my account for the last 11 months. I thought it was a charge for the paper. Today I had time and when I looked them up online it was not it was some scam company who got ahold of my charge card and kept charging me $24.95 for the last 11 month. Totally $274.45 I call them and they can't even tell me what this charge is for- I have read online what a scam this company is. They have given me a run around they even provided two address below is the 2nd one:

13033 ridgedale dr
Suite 202
Minitonka Minnesota 55305

I think this company needs to be shut down or something. But either way I want my money back from this company.
Laurie

Sempris Response • Feb 14, 2019

Response attached. Please note that we have uploaded phone calls to dispute this customer's claim that she didn't authorize this enrollment.

Customer Response • Feb 15, 2019

I am rejecting this response because:I can not open the recording - it gives me access but will not play the recordingI received nothing in the mail from them - SO they say the post man delivered it - was it signed for ? I don't think soWhen I called their help center I was quite upset - It was alot of money - I had just dealt with my husband almost dying from a brain aneurysm and am in a financially bad situation - I was truly in hopes to speak to someone that would be able to give me a refund. The fact that this company is saying the "Typically" give a full refund but won't to me because I disrupted their call center. What does that have to do with anything - the fact is I was charged for a service I never used. It's almost like they are threatening me using that wording - Like "we'll get even with you"It also means this situation has happened before and why am I being treated differently? Because I was totally distraught and in a bad frame of mind - I beg this company to please see it from my point of view. Honestly I would not have been such a mess and inconvenience if I was able to make my current bills with our current situation. They can look back and see if I ever used any of the plan that I "did not" send a cancellation for after a "free" trial period. I did not use any of their products or other stuff - I am not even sure what it was for. I guess when I bought the egglets they said there would be a discount I believe that is what the company told me when I called. Please help me to get my money back. They are a large corporation I am a single person who did not receive any mail alerting me to cancel a free membership - I did not use a membership that I was charged for - for 1 year. I have read many reviews on this company and they go under many names and many people have had issues with them. I do not think that they do business in an ethical manner.PLEASE help me as this really can help my family in getting through some hard times - we paid for a service that we NEVER EVER used and I was NOT notified that I was going to start being charged.It appears that this company works on people like me - Get a free membership - don't ever communicate with you again - and charge you for not cancelling - Seems very dishonest and not on the up and up.Thank you for your help and anything that you can do.Laurie

Sempris Response • Feb 19, 2019

Ms Anderson,

We have verified that the recording we posted is working properly. If Ms *** would like to hear the recording, she is welcome to contact me directly at ***

Thank you,

David ***

Sempris, LLC

this company is taking advantage of a senior citizen, the company has been charging my dads capital one credit card since 2017 that I know of, every month without our knowledge and he is receiving no product or services rendered. I am my dads power of attorney and called company to stop payments and ask questions. they claim my dad said yes to a telemarketer and wont refund any money. The person I spoke to never said what service or business the company represented. I don't care if he said yes they are still not providing any product or services. I feel this is a scam. My dad is 91,bedridden with cancer and has early alhimzers

Sempris Response • Nov 15, 2018

Please see our attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • Nov 19, 2018

I am rejecting this response because: I want to know what services are you providing my dad every month for 24.95? You charged him every month and took his money but he received nothing in return. and my dad didn't understand what you were selling him he has the beginning of alheimzer and is bedridden with cancer. I am sure that the salesperson was deceiving and told my dad lies to talk him into buying whatever it is that your selling. Still he got nothing in return for all the money you took from him. He is 91 years old and this is his retirement money . and I still believe this is a scam on senior citizens. I am sending the paperwork back to you for a refund.

I called WC Value Plus to cancel a membership that I declined and never used. I called the moment I noticed they were billing me monthly for their unused services. When I called at 7:00am which was within three hours of noticing, I was told I would be refunded for the recent transaction, but I would need to do a refund request for the two previous months. I saw no refund was processed the next day and called back. When I called back I was told I had to send in a refund request letter for all transactions. I told them I was told that I would need to for the two previous month withdraws of 24.95, but I would be refunded for the 24.95 they just took. I was transferred to a higher manager and they asked why I was entitled to a refund at all. I explained that I said no but that I understood I did not catch it immediately and I understand needing to do so for the previous months but I should be reimbursed for what I was told I would be reimbursed for. The man simply said yes you did say yes and proceeded arguing and saying yes I said yes when I in fact I only said yes to the purchase I made and not the extra offers. He showed me despite turning in a form they had no intentions of refunding me at all.

Sempris Response • Oct 12, 2018

Please see attached pdf file.

Customer Response • Oct 14, 2018

I am rejecting this response because:
I did not accept a membership from this company nor did I receive anything in the mail. The lady I spoke to told me the most recent withdraw performed hours before I called would be refunded but that I would have to fill out the request for further refunds. Also, a customer service manager asked me, "Why do you think that you are entitled to a refund...You purchased the product". I They basically informed me I would not receive any refund. Furthermore, my electronic signature was for my lipozene purchase. The call is one hundred percent automated and kept prompting, and I kept saying no. The only thing I agreed to was my purchase I called for. If the postal service confirmed shipment, it was sent to the wrong mailbox I would have cancelled knowing something was additionally added. If they look at the "account" they can see that nothing was ever used from it. I don't even know how it works.The manager I spoke to I told I did not receive anything, nor did I agree tothe charge.He only argued and repeated yes you did.

Sempris Response • Oct 16, 2018

We have rejected Ms. request for a refund. As we mentioned in our prior letter to you, she clearly consented to the program and we posted the her clear consent for you to hear and copied her on that letter so that she may do that as well.

Best Regards,

David ***

Sempris, LLC

This company has been taking $24.95 from my account since 6/8/2017 every month until 8/3/2018. However,I just became aware of the charges at the beginning of this month.They claim it's for a membership. They claim that I purchased something from them and then signed up for a gift card or something.Yet they cannot tell me what that purchase is nor have I ever received any gift card. Truthfully,it doesn't add up. Really...What does a purchase have to do with a gift card? I have never even heard of this place until now. Altogether they have taken $374.25 from my card.I looked them up online and they do not have a good reputation.

Sempris Response • Sep 06, 2018

Please see attached response.

Sincerely,

David ***

Director of Call Center Management and Consumer Affairs

Sempris, Inc.

Received a letter from Value Plus telling me that I had been selcted to receive $25.00 gift cad to renew membership, ( I am not a member). Go online to except. If you don’t want to renew do nothing, we will charge & refund. I called to ask how they could charge me without my consent. The man said, Charged & Refunded!, and hung up. I called my credit card service, they confirmed I had been charged & refunded but they had my info so get new cards. Which I did.

I ordered a product for Christmas gift from tv advertisement.
I didn’t get until in January. I told them I only wanted the items I ordered but they signed me up for membership services. I did not authorize them to withhold money from my card or want this service.I didn’t know they did it. They withheld 3 months charges from my account before I knew who did it. I would like a refund for these charges that I didn’t authorize.

Sempris Response • May 17, 2018

Please see attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris,LLC

Customer Response • May 23, 2018

I am rejecting this response because:
I called them back the same night-told them I only wanted the light bars. And ask the total for them. I called them back 3-4 times in December, was told they were back-ordered and wouldn’t be in til January. Told them again that was all I ordered. Called again in January and finally got them. Was sent some specials that I didn’t even order and threw it all away, didn’t even open it. Didn’t order it.

This company has been debiting my husband ***'s 's account for the last 17 months without his knowledge. He did place an order from TV back in Nov 2016, but never signed up for "this coupon service". He is disabled mentally and physically and has been totally taken advantage of. This was $24.95 a month! I called them and they are very evasive on the phone and said they are mailing paperwork so I can request a refund. I doubt it will happen.

Sempris Response • May 04, 2018

Please find our response attached. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

THIS COMPANY HAS BEEN BILLING MY CREDIT CARD $24.95 FOR A SERVICE I CANCELLED IN NOVEMBER 2016 AND NOW IT IS FEBRUARY 6, 2018. UNFORTUNATELY I DID NOT READ MY MONTHLY AS I PAY ONLINE. SHAME ON ME. I HAVE GONE ONLINE AND ALL I SEE IS COMPLAINT ABOUT COMPLAINT ABOUT THIS COMPANY WITH THEIR FRAUDULENT MONTHLY BILLING FEE.

Sempris Response • Mar 08, 2018

Please see the attached response.

We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

Customer Response • Mar 09, 2018

I am rejecting this response because:When I originally called to find out about the charges made to my account in February 2018, the representative was very rude on the phone, and would not or could not tell me what I had ordered originally and would not let me speak to someone who could help me. They also refused to tell me the name of the business and I was actually hung up on. I called a 2nd time immediately following the 1st call I made and received the same treatment and was hung up on a 2nd time. I then made a 3rd call immediately following and managed to get a response from the representative who could also not tell me what I had ordered, but agreed to cancelled any further monthly billing. I also managed to get the company information so that I could write a letter to the Revdex.com regarding this matter. Now I see in the letter sent to the Revdex.com from Mr. David ***, Director of Call Center Operations and Consume Affairs of Sempris, LLC that it was for the purchase of Gotham Steel kitchenware (it was for a frying pan) that in fact I did pay for on 10-5-16 and did receive. After receiving this item, I called prior to the end of the 30 day trial period to cancel this subscription. Now I see the subscription was never in fact cancelled by Sempris, LLC. who continued to bill me monthly.I have in fact received a credit from them for $99.80. I would like to be credited from the first months billing since I did call to cancel. Furthermore, due to the treatment I originally received, I did not trust that Sempris would give me the opportunity to request a refund of the remaining payments. I will be sure to check the mail for Sempris request for refund for the remaining payments and will get it off to them immediately. I do not want to close out this claim with the Revdex.com until such time as I do get a full refund of monies minus the cost of the frying pan.Thanks you very much for your time

Value Plus has withdrawn $24.95 monthly from our debit card monthly without permission. They hacked our account without our knowledge. We assumed it was Accident Insurance through Fingerhut until we paid in full our account. The 24.95 deduction continued, so we had our bank track down where the deductions were coming from. We want full restitution on all monies stolen from us by Value Plus.

Sempris Response • Feb 15, 2018

Please see attached response.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

I am filing this complaint for my father *** because he is blind. Upon Dec 2016 we ordered a product called Magic Tracks from the phone number given on TV. At the end of the purchase they offer several other products to which I said "NO" to all of them. In January I noticed while doing his bills that he was being charged for something called WC Home Savings. I immediately called the number on his bank statement for the charge of $24.95 to . The customer service rep said that the payments wouldn't be charged and his account was closed. Then in February 2017 his bank statement showed another charge so I called them again. The woman I spoke to immediately told me his account had been closed in January and there should be no other charges. But in October I noticed the charge and immediately looked through his past bank statements and found that he was in fact still being charged. I called again to the 800 number on the statement. At first the woman denied he was charged but when I told her I have all of his bank statements proving that to be a lie she became very nice and apologized, she stated that she could see where I had called in Jan and Feb and said she would send a form for a refund. We never got one so I called again in Nov 2017. the rep I talked to this time was very rude, claims there was no record of me calling in Jan, Feb and Oct, also said there was no request for a form for a refund and hung up on me. Because of the banks rules for notifying them of the unauthorized charges he was only able to get a refund for the last 2 charges at $24.95. but the other 10 months worth of charges they will not do anything about. This is NOT buyers remorse! My father is legally handicapped and blind, he has no use for whatever this product is and never received any products from this company.

Sempris Response • Feb 09, 2018

Pleas see attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Management and Consumer Affairs

Sempris, Inc.

I have just received a letter from Homeplay (apparently operating as Sempris LLC) saying that I authorized them to charge my credit card $1.95 as an initial fee with additional charges to follow. From the letter it sounds like Homeplay supplies discounts to all kinds of things like movies, hotels, etc. none of which will I ever use. I never have talked to these people and never authorized them to charge my credit card. What did happen was that in Dec. I joined the International Magazine Exchange (IME) and ordered several magazines; I charged the subscription to a credit card. When I got a letter from IME a few days ago, it was clear that they were not as they claimed. A quick check on the Internet proved that they were to be avoided. I called them and finally managed to cancel by membership. My credit card bill has come in and on 1/2/18 (3 days after IME charged me) Homeplay billed my card $1.95. It is clear that IME and Homeplay are somehow connected as the same credit car, my address, etc. ended up at Homeplay. I have called the credit card and killed the card. The credit card folks are going to refund me the $1.95. My husband talked to the Revdex.com in Mn and they told us to not even bother to contact Homeplay and instead to send in a complaint to the Revdex.com who would contact Homeplay. I am using my husband's email address.
***/ *** (husband)

Sempris Response • Feb 22, 2018

Please see attached response. We trust our good faith actions bring this matter to a satisfactory resolution.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

This company fraudulently began charging my credit card $24.95 a month after the purchase of another product. It took me 11 months to finally catch it on my bank statements, so they have gotten away with $274.75 to date. It appears many other people have this issue with this company, and how they continue to be in business is beyond me. Absolutely ridiculous!

Sempris Response • Feb 02, 2018

Please see attached response.

Thank you,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

This company, calling itself Membership Services, at the noted address, which in your system is registered to Sempris LLC while Membership Services, listed just below it shows an address of *** Hopkins, MN 55305.
This company has fraudulently and without authorization taken $24.95 per month beginning in March 2017 from the account of an elderly disabled man suffering from dementia and alzheimer's.
I have made repeated calls to this company and been passed from service reps to supposed supervisors, all of whom threaten me with legal action while refusing to refund the funds taken.
An internet search of the company name (Membership Services), the address given to me by the service rep, and the toll free number, revealed a slew of complaints similar to mine and with equally evasive maneuvers and threats against those filing the complaints. In view of this, I decided to pursue this further by contacting the Revdex.com and notifying them of this matter.

Sempris Response • Jan 26, 2018

Please see attached.

Sincerely,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

My debit card was used with they're company and when I told them the card was used fraudulently, and I wanted back the $24,99 that was taken. They told me one time I would have a refund in about 15 days, then when iI called back to verify they told me I would be getting a refund form from MN. I never let my card out so I don't know how they got the number.

Sempris Response • Jan 15, 2018

Please see attached response

Thank you,

David ***

Director of Call Center Operations and Consumer Affairs

Sempris, LLC

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Address: 11900 Wayzata Blvd Ste 700, Minnetonka, Minnesota, United States, 55305-2031

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Fax:

+1 (962) 258-2490

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This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.


This website was reported to be associated with Sempris.



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