When we first moved to the Grand Rapids area and wanted some electrical work done we chanced upon The Service Professor and have never been sorryIn one friendly place we have found all the home services we needElectrical (they even come in and change our fire-detector batteries every year), Heating and A/C and plumbingTheir annual membership is reasonable and I don't worry about anything because I know who to call
Ira was amazing!!! He arrived right on time and got the job done quickly and professionallyHe installed an outlet in our basement and fixed a double-tapped breakerHe was super helpful and gave us great tips on how to make our home even betterI would most definitely recommend Ira as your service professional! If we ever need electrical help from Service Professor in the future we'll be asking for Ira again!
So far, John has done a fabulous jobVery polite and doing an awesome jobCaring about his job and the job that he does and it's done rightCouldn't ask for a better gentleman for the job
From the friendly office personnel to the highly qualified and efficient technicians, this company is a joy to work with Thank you Adam and Tom for your great work for us today with our plumbing and cooling issues We have been impressed by the consistent high quality of work done by Service Professor for the three and a half years we have lived in Western Michigan
Tony & Derrick resolved an electrical problem at my home on 9-in a timely manner They were very professional in their approach and the quality of their work was excellent I would be pleased to have them work on any future problems I may have
Josh and Tony were our installers, and both did an exceptional jobThey kept us informed as to their progress, and we were without power for a minimal amount of timeThey reviewed everything with us and showed us what to expect with a power outageAt the end of the day, they cleaned everything up, and left or property as they found it
Both men are knowledgeable in their field
*** and *** ***
We had Andrew, from Service Professionals, in today to replace a bathroom sink and the pipes underneath our kitchen and main bathroomHe did a great jobHe made sure everything was done rightThanks***
I had the opportunity to work with more than one technician today and I am very impressed with everyone! They were all very professional and knowledgeable about what I would need to put my equipment back in working orderI will recommend them to anyone needing the services offered by Service Professional!
Service professor, very professional, considerate and upfront about issues and the cost to repairFound this company by thumbing thru the yellow pagesBest find for usThanks service professor you did get me in a snap
I just had a very professional experience with Steve from the Service ProfessorHe gave me options with different price ranges,from rebuilding my present shower valve, too replaceing it with top of the line and better warranty FaucetHe completed the work in short order, and then explaned the Professor Protection PlanSounds like a very worry free plan for staying ahead of a major breakdown or emergencySteve was a very pleasant person to talk to and I would call Service Professor again when that unexped break down happens againGreat experance
Service Professor is an outstanding business The best in the biz! Request Jim H***: he's a true professional, knowledgeable, efficient, and very personable
Brian Rosema did a great job with my yearly plumbing inspection and is coming back on monday to install a new water heater and new toilets A++++++++++++++++++
Thank You !
Service Professor always does a great job! Tim is one of their best plumbers! He installed a new water heater and sump pumpHe answered all my questions and did a super job!
Are ServiceProfessor technicians paid commission? Technician attempted to sell new water heater for $when $part was all needed.Predatory
On the water heater stopped working--all cold water.Given that my previous plumber had retired I decided to give ServiceProfessor a try having seen their advertisingI called and scheduled for them to come out the following day, Feb Technician arrived and after hello and as we walked down to the basement was commenting on "these old water heaters" and making general statements that they needed to be replacedThis is BEFORE he has even SEEN my water heater.Upon getting closer to my water heater he continues these statements to which I eventually say "It sounds like you are trying to sell me a new water heater before you've even looked at my water heater".He responded negatively indicating he was going to look at the water heater and "inspect" it.He did inspect the lower water heater saying it looked pretty good.With the pil
I want to educate the community of Grand Rapids on the fraudulent business practices of Service Professor I needed repairs done on my hot water heater I looked on Home Adviser for a plumber, I wrote down a few names, but unfortunately did not call them, b/c Service Professor called me (They must troll the Home Adviser website searching for potential victims) I also called *** ***They told me that I would likely need a flush and fill and a few repairs - a quick and inexpensive fix When I called their Service Department back, I found they had no available plumbers that same week I called Service Professor back and scheduled a day time apptlater that week The guy came in a quoted me over $1,just to flush my hot water heater and fix one part The part is only $and I found out later that most people can flush their own hot water heater for free They lead me to another option - to replace the hot water heater The technician also noted that my kitchen faucet leaked when he went to test the hot waterSo - he added a new kitchen faucet to my total I also had a gas leak in the line that runs to my kitchen stoveHe said he would fix that also By the end of the day - the Grand total was almost $3, I had no experience with Plumbers and no one to verify the costs Mind you - I never received an itemized detailed bill That is all part of the planTo be as deceptive and as non-transparent as they can When I called the business owner to send me an itemized, detailed bill...he said I was the exception to the rule That his customers "like having everything lumped into one big bill."
Once I got a hold of the the itemized, detailed bill - I found that I was charged over $for a $water heater $for a single faucet, and charged $to pull a permit for the city of *** to perform an inspection on the recently installed Hot water heater(The permit fee is only $55) Service Professor never called the city of *** to make an appointment for the Inspector, and now I can see why Service Professor failed the inspection When I called the owner of Service Professor and presented him with the facts - he treated me in a condescending manner and would not refund my money
NO ONE should ever be ripped off and treated in this manner Please learn from my mistake and do NOT EVER call Service Professor!
Had service Professor today 5/8/.Plumber was Rich very nice guy .Did a great job and answered all questionsAnd now my new sink is hooked up better than the old
We've used The Service Professor to provide our electrical, heating, and air conditioning service needs for several years now and have been very pleased with their professionalism, courtesy, and the quality of their service
When we first moved to the Grand Rapids area and wanted some electrical work done we chanced upon The Service Professor and have never been sorryIn one friendly place we have found all the home services we needElectrical (they even come in and change our fire-detector batteries every year), Heating and A/C and plumbingTheir annual membership is reasonable and I don't worry about anything because I know who to call
Steve D*** was excellent He was friendly, explained everything appearance was very neat Highly recommended
Ira was amazing!!! He arrived right on time and got the job done quickly and professionallyHe installed an outlet in our basement and fixed a double-tapped breakerHe was super helpful and gave us great tips on how to make our home even betterI would most definitely recommend Ira as your service professional! If we ever need electrical help from Service Professor in the future we'll be asking for Ira again!
So far, John has done a fabulous jobVery polite and doing an awesome jobCaring about his job and the job that he does and it's done rightCouldn't ask for a better gentleman for the job
From the friendly office personnel to the highly qualified and efficient technicians, this company is a joy to work with Thank you Adam and Tom for your great work for us today with our plumbing and cooling issues We have been impressed by the consistent high quality of work done by Service Professor for the three and a half years we have lived in Western Michigan
Tony & Derrick resolved an electrical problem at my home on 9-in a timely manner They were very professional in their approach and the quality of their work was excellent I would be pleased to have them work on any future problems I may have
Josh and Tony were our installers, and both did an exceptional jobThey kept us informed as to their progress, and we were without power for a minimal amount of timeThey reviewed everything with us and showed us what to expect with a power outageAt the end of the day, they cleaned everything up, and left or property as they found it
Both men are knowledgeable in their field
*** and *** ***
We had Andrew, from Service Professionals, in today to replace a bathroom sink and the pipes underneath our kitchen and main bathroomHe did a great jobHe made sure everything was done rightThanks***
I had the opportunity to work with more than one technician today and I am very impressed with everyone! They were all very professional and knowledgeable about what I would need to put my equipment back in working orderI will recommend them to anyone needing the services offered by Service Professional!
Service professor came in to install a ceiling fan for usJim Fdid a really nice job
Service professor, very professional, considerate and upfront about issues and the cost to repairFound this company by thumbing thru the yellow pagesBest find for usThanks service professor you did get me in a snap
Tom was awesome! Great job again my friend - THANK YOU! Very Professional, personable and courteous!
I just had a very professional experience with Steve from the Service ProfessorHe gave me options with different price ranges,from rebuilding my present shower valve, too replaceing it with top of the line and better warranty FaucetHe completed the work in short order, and then explaned the Professor Protection PlanSounds like a very worry free plan for staying ahead of a major breakdown or emergencySteve was a very pleasant person to talk to and I would call Service Professor again when that unexped break down happens againGreat experance
Service Professor is an outstanding business The best in the biz! Request Jim H***: he's a true professional, knowledgeable, efficient, and very personable
Brian Rosema did a great job with my yearly plumbing inspection and is coming back on monday to install a new water heater and new toilets A++++++++++++++++++
Thank You !
Service Professor always does a great job! Tim is one of their best plumbers! He installed a new water heater and sump pumpHe answered all my questions and did a super job!
Are ServiceProfessor technicians paid commission? Technician attempted to sell new water heater for $when $part was all needed.Predatory
On the water heater stopped working--all cold water.Given that my previous plumber had retired I decided to give ServiceProfessor a try having seen their advertisingI called and scheduled for them to come out the following day, Feb Technician arrived and after hello and as we walked down to the basement was commenting on "these old water heaters" and making general statements that they needed to be replacedThis is BEFORE he has even SEEN my water heater.Upon getting closer to my water heater he continues these statements to which I eventually say "It sounds like you are trying to sell me a new water heater before you've even looked at my water heater".He responded negatively indicating he was going to look at the water heater and "inspect" it.He did inspect the lower water heater saying it looked pretty good.With the pil
I want to educate the community of Grand Rapids on the fraudulent business practices of Service Professor I needed repairs done on my hot water heater I looked on Home Adviser for a plumber, I wrote down a few names, but unfortunately did not call them, b/c Service Professor called me (They must troll the Home Adviser website searching for potential victims) I also called *** ***They told me that I would likely need a flush and fill and a few repairs - a quick and inexpensive fix When I called their Service Department back, I found they had no available plumbers that same week I called Service Professor back and scheduled a day time apptlater that week The guy came in a quoted me over $1,just to flush my hot water heater and fix one part The part is only $and I found out later that most people can flush their own hot water heater for free They lead me to another option - to replace the hot water heater The technician also noted that my kitchen faucet leaked when he went to test the hot waterSo - he added a new kitchen faucet to my total I also had a gas leak in the line that runs to my kitchen stoveHe said he would fix that also By the end of the day - the Grand total was almost $3, I had no experience with Plumbers and no one to verify the costs Mind you - I never received an itemized detailed bill That is all part of the planTo be as deceptive and as non-transparent as they can When I called the business owner to send me an itemized, detailed bill...he said I was the exception to the rule That his customers "like having everything lumped into one big bill."
Once I got a hold of the the itemized, detailed bill - I found that I was charged over $for a $water heater $for a single faucet, and charged $to pull a permit for the city of *** to perform an inspection on the recently installed Hot water heater(The permit fee is only $55) Service Professor never called the city of *** to make an appointment for the Inspector, and now I can see why Service Professor failed the inspection When I called the owner of Service Professor and presented him with the facts - he treated me in a condescending manner and would not refund my money
NO ONE should ever be ripped off and treated in this manner Please learn from my mistake and do NOT EVER call Service Professor!
Had service Professor today 5/8/.Plumber was Rich very nice guy .Did a great job and answered all questionsAnd now my new sink is hooked up better than the old
We've used The Service Professor to provide our electrical, heating, and air conditioning service needs for several years now and have been very pleased with their professionalism, courtesy, and the quality of their service