Shred It

I usually do not leave reviews (or if I do it is usually when I have an unresolved problem) However, I HAD to leave a review for Service Pros because this company went above and beyond my expectations From the initial conversation with Norm, who was very professional and willing to work with my schedule, to Bobby, the technician who came to my home, this company should have an A++ rating I had a minor plumbing issue (leaking toilet) that needed to be repaired since I have family who will be visiting Bobby came (on time), quickly diagnosed the problem, and saved me a LOT of money!!! I'm not so sure that other plumbing companies would have done this Hopefully, I do not have any additional plumbing issues, but if I do, I definitely know who I will be callingService Pros

We needed three ceiling fans installed They did excellent work! Service was easy to set up with Michelle ("T") Paul kept me informed of his arrival timing His quote was acceptable He was very careful about not damaging or messing up our newly painted walls and our furniture He obviously knew exactly what to do We told him we had a time problem and and had to leave for a meeting, and he finished in time He clearly explained what we had to know to use the fans correctly We would certainly use Service Pros again

I would hire this company again without hesitationThe service rep was on time, friendly, clean and very professionalHe was able to quickly fix the problem and price was very reasonableI will be seriously considering this company (Service Pros) for a kitchen and bathroom remodeling project next year (2018)

Service Pro was excellent I was able to schedule an appointment easily with Brittany and Bobby N did the work I requested the same day I am happy with the service I received and would recommend them for plumbing work

I would not hesitate to use Service Pros again! We called on a Saturday and Greg was able to find a service professional to come out later in the afternoon to look at a problem shower leak in our master bath that was at risk of damaging the ceiling to our dining room below it Carl called prior to coming out and was terrific in diagnosing and fixing our problem, verifying that the leak was resolved both inside and out He was up front about pricing and as well as realistic about discussing the challenges of fixing our old shower faucet and what may be needed if the straight forward job was not possible Finally, he ensured he left our bath clean when he was finished Service Pros will be our first call for any future plumbing needs

Service Pros Springfield, VA
Ross was on time, polite, informative, quick to diagnose problem and complete the workGood job

Brad did an outstanding job at hanging our outdoor lamps--they are really beautiful He made sure everything was cleaned up and made sure we were satisfied with the work prior to departure Best of all--the cost was fair and reasonable We will definitely use Service Pros for any electrical or plumbing work in the future

We have had Service Pros do three separate jobs (plumbing, electrical, and HVAC) for us The office staff who took and scheduled the calls were extremely competent, knowledgeable and professional The techs who performed the work were prompt and competent I was impressed that they were concerned with doing things right and when we had an issue with the new HVAC system they installed, they came back and fixed it...no questions asked I wish I could say stars

Rick and Willis were professional, contacting us within our appointment window and being considerate of our homeThey were trustworthy and diligent We are happy with the install of our hot water heater, which was located in a difficult, semi-finished space They did an excellent jobWe contacted 4ServicePros thru a friend's referralThroughout the process all the Service Pros were patient about explaining our systems and options We got timely, accurate quotes and receipts We would absolutely work with Rick and Willis, and the ServicePros again, and we recommend them to anyone looking for solid, professional work

First time customerI found the service technician, Allen R., very personable and easy to work withHe explained his findings with clarity and completed the work order in a timely mannerI plan to use Service Pros on future HVAC service/inspection needsThank you!

Paul replaced an attic fan for us in a very professional, thorough and meticulous way He built a wooden frame for it (which was an extra but sensible step the original fan didn't have one) and took his time to do it all right, making corrections when he wasn't fully satisfied with the final look (a question of centimeters; we wouldn't have noticed) Very polite and friendly to boot If we ever have to replace our other attic fan, we'll know who to call!

Willis came twice to repair my leaky faucet He was honest, professional and friendly He gave a quote the first visit and told me my faucet should still be under warranty, so I could get a replacement part from the factory for free He was correct I called the factory and they sent me the replacement part for free Willis only charged me labor for installing the part I would highly recommend them The part is over $

Service Pros installed recessed lights and two bathroom exhaust fans and venting in our home The house is an older home that was not equipped with these items so all the work was to retrofit the items All the work was done in a professional and competent manner Paul B discussed everything with us before starting the work and he asked our preferences of light and fan placement and identified pros and cons of each He took extra steps to minimize creating a mess when cutting the drywall and cleaned up throughout the project to ensure dust wasn't spread through the house Paul was courteous, professional and knowledgeable I didn't get the typical up-sell for other products or quality of the items installed The service was affordably priced and top quality Paul was punctual and clean over the days he spent working in our home I have had a very positive experience using Service Pros and would recommend them to anyone needing service work done in their home and I will be using them again in the future

Very competent, professional and thoroughReviewed quote in detailVery conscientious about cleanlinessFinished work was as promised

Quick appointment for estimatePaul Bspent extra time teaching me what is involved in the jobWriteup of estimate was o e of the clearest and complete descriptions I’ve seen

service pros installed a travel system that was the incorrect sizeThe technicians had to come out twice because it brokeThey should have looked at the scope of the job before they installed itThey never put a filter on a large intake vent in the master bedroomThey never installed filters in (6x12) intake vents.we were told that we would have to special order these filters- of them and change them once a monthIt would be astronomically expensive to order those and a pain to change them once a monthThere is a whole in my ceiling in my bedroom so God knows what we are breathing in thereThe wife currently has an upper respiratory infectionWhen it broke the second time there was water in the pan and the system was not levelThis is a disaster and this *** ** system should have never been installed in the 3rd floor attic space to begin withThe main filter should have been installed in the unit like the one downstairs

Excellent experience with Service Pros Bobby came out the same day and took care of everything He was courteous, professional, and knew his trade Based on this experience, I would not hesitant to use them again

This is our second time using Service Pros and we have been very impressed with this companyThe first time was a huge job that they handled wonderfullyfrom beginning to end They communicated with us clearly every step of the wayThey all worked hard and long hours to get the job doneBecause of this excellent service, I call them today to handle a much smaller jobEdgardo came out and again provided great serviceHe was professional, efficient and quickHe arrived on time and explained everything he was doingI highly recommend this business

Service Pros Springfield, VA
Ross was on time, polite, informative, quick to diagnose problem and complete the workGood job

I got quotes from different HVAC contractors for a full system replacement and Service Pros was the most professional in their response and execution at a very competitive price They arrived on time for the install and did not rush the work which I appreciatedThe system is working great I would not hesitate to recommend and use them them in the future