RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter will be resolved once I receive the refundPlanetfitness, can you please provide an e-mail address where I can send my bank statement and addressI do not want to provide it here since it might be made public
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and
have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Thank you for confirming both memberships were cancelledIs there any outstanding balance on the account or is it paid in full?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Good morning I need a bit of more information on this, *** * *** membership has been Expired since MAY **,2013.See attachment for details IF SHE'S PAYING FOR OTHER MEMBER I NEED FULL NAME AND CLUB NAME? Sincerely PLANET Fitness
Good MorningPayment of $was not late fee's. You paid your Annual fee, that happens Once year per your membership agreement. We apologize for any inconvenience Planet Fitness may have caused Please View payment history
Good Afternoon Can you kindly provide proof that Planet Fitness billed the wrong accountOur records show December payment came back insufficient Funds please view History of payments.. Thank You
Good Morningplease view attachments. Customer advises not to Authorize! Monthly and Annual fee charges was given back to consumerFeel free to contact me at ###-###-#### if needed Thank You Virginia M***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Good Afternoon As a courteous Planet Fitness will refund Annual fee in the amount $and membership has been cancelled as of 6/**/2016. please feel free to contact me at ###-###-#### Or by Email ***Refund will be mailed to: *** *** *** *** ** ***
*** *** Sincerely *** ***
Good Morning We are sorry to hear that your Cancellation wasn't entered on time to stop automatic withdrawal for ANNUAL FEE, please allow to Business days to receive your refund in the amount of $40.76.Check will be mail to :*** *** *** *** *** *** *** ** ***
If needed please contact me at ###-###-####. Sincerely,Virginia M***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter will be resolved once I receive the refundPlanetfitness, can you please provide an e-mail address where I can send my bank statement and addressI do not want to provide it here since it might be made public
Sincerely,
*** ***
Good morningNo outstanding balance is due at this time!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Good MORNING CHECK was mailed out on Wednesday, Sorry for the delay!
Good Morning Membership has been closed and no balance is due at this time. Sincerely *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and
have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Thank you for confirming both memberships were cancelledIs there any outstanding balance on the account or is it paid in full?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Good morning I need a bit of more information on this, *** * *** membership has been Expired since MAY **,2013.See attachment for details IF SHE'S PAYING FOR OTHER MEMBER I NEED FULL NAME AND CLUB NAME? Sincerely PLANET Fitness
The membership is for my mother but I pay the bill her name is *** ***
Good Morning check was mailed out on Sept **,in the amount
Good Afternoon We need a little bit more information, which location and when did this start?
Good MorningPayment of $was not late fee's. You paid your Annual fee, that happens Once year per your membership agreement. We apologize for any inconvenience Planet Fitness may have caused Please View payment history
Good Morning*** *** *** membership has been cancelledIn order to provide a refund, please fax over Proof of charges. MY FAX# ###-###-#### Or Email ***
Good Afternoon Can you kindly provide proof that Planet Fitness billed the wrong accountOur records show December payment came back insufficient Funds please view History of payments.. Thank You
Good MorningRefund was sent out on 8/**/member never received it, Second refund was mail out on 8/**/please view attachments!
Good Morningplease view attachments. Customer advises not to Authorize! Monthly and Annual fee charges was given back to consumerFeel free to contact me at ###-###-#### if needed Thank You Virginia M***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Good Morning Membership has been cancelled and no balance is due. Sincerely Planet Fitness
Good Afternoon As a courteous Planet Fitness will refund Annual fee in the amount $and membership has been cancelled as of 6/**/2016. please feel free to contact me at ###-###-#### Or by Email ***Refund will be mailed to: *** *** *** *** ** ***
*** *** Sincerely *** ***
Good Morning We are sorry to hear that your Cancellation wasn't entered on time to stop automatic withdrawal for ANNUAL FEE, please allow to Business days to receive your refund in the amount of $40.76.Check will be mail to :*** *** *** *** *** *** *** ** ***
If needed please contact me at ###-###-####. Sincerely,Virginia M***