Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business agent and I determined that we had a difference of opinion on the business's ability to raise rates higher than 3% per year The agent I spoke to said that she couldn't do anything about it.I disagreed with their ability to raise rates at greater than 3% per annum, Given her contention that they couldn't do anything about it, there was not much left to continue talking to her about.That is where we left it, but I didn't believe that we had "resolved" my complaint when our call ended Regards, [redacted] ***
Dear [redacted] ,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We thank you in advance for your patience while resolving this matter and look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I received a call several weeks ago from the business's corporate office to resolve the issueThe person on the phone promised a refund of the money that I felt I had been overcharged within 3-days.However, I have been checking my credit card statements regularly and have yet to receive the sum promisedTherefore, I cannot consider this matter to be resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] P.S This complaint has been resolvedThank you for your consideration in this matter [redacted]
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[l did not speak with the Manager and the issue was not resloved.]Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards, [redacted] ***
Dear [redacted] Our records indicate that the local Club Manager has contacted you in follow up to your feedback and addressed your concernShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is a rejection because we haven't reached an agreement yetI have been in communication with the local district manager, however they've been unable to grant me what I have requested.Regards, [redacted]
Dear MrKakavas,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Mr [redacted] ,Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have provided you with the appropriate contact information for assistance with your additional questions and concerns. Sincerely,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that we attempted to contact you by phone on 9/02/15, 9/09/15, 9/24/and again on 10/16/15. Voice-mails were left each time but we have not received a return phone call from you to date. It is important that we speak with you in order to successfully address your feedback and resolve this matterAt your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left by our Member Care Specialist. Sincerely,Hour Fitness Corporate Office
Dear Ms [redacted] , Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern Should you have any questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear [redacted] Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business agent and I determined that we had a difference of opinion on the business's ability to raise rates higher than 3% per year The agent I spoke to said that she couldn't do anything about it.I disagreed with their ability to raise rates at greater than 3% per annum, Given her contention that they couldn't do anything about it, there was not much left to continue talking to her about.That is where we left it, but I didn't believe that we had "resolved" my complaint when our call ended Regards, [redacted] ***
Dear [redacted] ,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We thank you in advance for your patience while resolving this matter and look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I received a call several weeks ago from the business's corporate office to resolve the issueThe person on the phone promised a refund of the money that I felt I had been overcharged within 3-days.However, I have been checking my credit card statements regularly and have yet to receive the sum promisedTherefore, I cannot consider this matter to be resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] P.S This complaint has been resolvedThank you for your consideration in this matter [redacted]
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[l did not speak with the Manager and the issue was not resloved.]Regards, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards, [redacted] ***
Dear [redacted] Our records indicate that the local Club Manager has contacted you in follow up to your feedback and addressed your concernShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is a rejection because we haven't reached an agreement yetI have been in communication with the local district manager, however they've been unable to grant me what I have requested.Regards, [redacted]
Dear MrKakavas,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Mr [redacted] ,Our records indicate that a Member Care Specialist has contacted you in follow up to the additional comments you provided to the Revdex.com and they have provided you with the appropriate contact information for assistance with your additional questions and concerns. Sincerely,Hour Fitness Corporate
Dear [redacted] Our records indicate that your concern has been resolved by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Our records indicate that we attempted to contact you by phone on 9/02/15, 9/09/15, 9/24/and again on 10/16/15. Voice-mails were left each time but we have not received a return phone call from you to date. It is important that we speak with you in order to successfully address your feedback and resolve this matterAt your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left by our Member Care Specialist. Sincerely,Hour Fitness Corporate Office
Dear Ms [redacted] , Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern Should you have any questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office