Specialty Graphics Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have received your complaint letter dated February 21, 2014.  I have confirmed that [redacted]’s business phone number ###-###-#### is indeed off our calling list.
Our employees are instructed to abide by the customer’s wishes of not...

being called.  I apologize for any inconvenience we have caused Ms. [redacted].
If I can be of further assistance, please call me directly at ###-###-####.
Sincerely,
[redacted]
President

[redacted]
Revdex.com
[redacted]
[redacted], AZ  [redacted]
Re:     Complaint Ref#[redacted]
I have received your complaint letter dated April 24, 2014.  Specialty Graphics strives for...

customer satisfaction.  Unfortunately, Ms. [redacted] placed a stop pay on her check before contacting us.  Although there were no errors in the imprinting or with the product itself, we made offers to replace her order with products that were of more value than her original order.  Ms. [redacted] declined.
At this time we will have [redacted] pick up the product and have it returned to Specialty Graphics.
Sincerely,
[redacted]
President

October 24, 2014
Revdex.com
[redacted]
Re:     Complaint Ref#[redacted]
I have received your complaint letter dated October 23, 2014.  I have confirmed that [redacted]...

[redacted]’ business phone number [redacted] is indeed off our calling list.
Our employees are instructed to abide by the customer’s wishes of not being called as we abide by all state and federal laws in our telemarketing and I apologize for any inconvenience we have caused Mr. [redacted].
If I can be of further assistance, please call me directly at ###-###-####
Sincerely,
[redacted]
President

I have confirmed that [redacted] business phone number [redacted] is indeed off our calling list. Our employees are instructed to abide by the customer’s wishes of not being...

called as we abide by all state and federal laws in our telemarketing and I apologize for any inconvenience we have caused Ms. [redacted].
If I can be of further assistance, please call me directly at [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,[redacted]This is not my phone number , I do not feel comfortable giving it to you because of your unethical business practices. I am in your database, I am sure it was sgi. We hall hope that one day it will be made illegal to bother people as you do.

Marissa FellowsRevdex.com4428 N. 12th St.Phoenix, AZ  85014Re:     Complaint Ref#[redacted]I have received your complaint letter dated April 5, 2014.  I have confirmed that [redacted] business phone number...

###-###-#### is indeed off our calling list.Our employees are instructed to abide by the customer’s wishes of not being called.  I apologize for any inconvenience we have caused Mr. [redacted].If I can be of further assistance, please call me directly at ###-###-####.Sincerely,[redacted]President

Re:     Complaint Ref#[redacted]I have received your complaint letter dated February 4, 2014.  I have confirmed that [redacted] business phone number ###-###-#### has been added to our do not call list.Please also note that we have been unable...

to locate Mr. [redacted]'s phone number or company information in any of our databases.  There is a possibility that the calls have not been generated by Specialty Graphics, but by Stellar Graphics in [redacted], Arizona.  Their contact telephone number is ###-###-####. If I can be of further assistance, please call me directly at ###-###-####.Sincerely,[redacted]President

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

SGI has provided my company with great products at affordable pricing for many years. We will continue to use as they have delivered as promised.

[redacted]

Revdex.com

[redacted], AZ  [redacted]

Re:     Complaint Ref#[redacted]

I have received your complaint letter dated April 24, 2014.  Specialty Graphics strives for...

customer satisfaction.  Unfortunately, Ms. [redacted] placed a stop pay on her check before contacting us.  Although there were no errors in the imprinting or with the product itself, we made offers to replace her order with products that were of more value than her original order.  Ms. [redacted] declined.

At this time we will have [redacted] pick up the product and have it returned to Specialty Graphics.

Sincerely,

[redacted]

President

[redacted]Revdex.com[redacted]Re:     Complaint Ref#[redacted]I have received your complaint letter dated August 15, 2014.  I have confirmed that [redacted] business phone...

number [redacted] is indeed off our calling list.Our employees are instructed to abide by the customer’s wishes of not being called.  I apologize for any inconvenience we have caused [redacted].If I can be of further assistance, please call me directly at [redacted].Sincerely,[redacted]President

Harassing phone calls, will not take "I'm not interested in your promotional products" and "please stop calling". A [redacted] is mental. Can't possibly expect any business after his foul language, yet the calls continue as he puts it, "just to use up your batteries". Someone needs to stop this it. If Revdex.com isn't able to help, who can? A hacker perhaps could put an end to their craziness!!

October 24, 2014

Revdex.com

[redacted]

Re:     Complaint Ref#[redacted]

I have received your complaint letter dated October 23, 2014.  I have confirmed that [redacted]...

[redacted]’ business phone number [redacted] is indeed off our calling list.

Our employees are instructed to abide by the customer’s wishes of not being called as we abide by all state and federal laws in our telemarketing and I apologize for any inconvenience we have caused Mr. [redacted].

If I can be of further assistance, please call me directly at ###-###-####

Sincerely,

[redacted]

President

I received a call from [redacted]. The person talked fast to the point I can barely understand him. When I told him I was not interested, he asked if my doors were still open in an obnoxious manner. I first called the company and briefly explained I wanted to talk to the sales manager about a less than pleasant call and they wanted to send me to the sales manager. I said that either they give me to the sales manager or the president or I would contact the Revdex.com. I spoke to the sales manager for this business at the [redacted] location and spoke to [redacted] who is supposed to be the sales manager. I gave him the name [redacted] who called me and he said they have 400 sales people. He wanted to know the caller id which was on my cell phone and I honestly was not about to hang up and look it up. He said I could do that or he could end the call. Seriously? I ended the call and am sharing the experience here. I will also post on [redacted] and contact the [redacted] to share this companies business practices. There is no need to be talking to potential customers like that.

July 25, 2014

[redacted]

Re:     Complaint Ref#[redacted]

I have received your complaint letter.  Specialty Graphics contacted [redacted]i on July 14th and...

advised him that the telephone number he provided is not in any of our databases and that the calls he is receiving are not being made by Specialty Graphics. 

Additionally, he stated he would have this complaint redirected.

If I can be of further assistance, please call me directly at ###-###-####.

Sincerely,

[redacted]

President

I have reviewed the response made by the business in reference to complaint ID [redacted].  It sounds like they are sending me a call tag in order to return the product, so I will wait for that to arrive.  This is what I kept asking them for, so I am happy that they responded to you.  It's a shame that they wasted your time when they could have agreed to this in the first place.  If they retrieve the product at their cost, I will consider this matter closed.

Thank you for your help.

Regards,

[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Purchased from them and continued to receive calls, I told them to stop for a few months, continued calling: On June 12 at 4 PM they called and said: "Is this the NACP", and when I said "Please stop calling" His response was " So you are going to treat me like a [redacted]"
I told him that he had crossed the line and I would never do business with them.