Spigen

Dear [redacted] ***, We are very sorry for the lack of communication on our part We have been trying to process orders as quickly as possible The quantity of orders as not expected and we have been working around the clock to try and get the packages to our customers The tracking on the package is now updating From the time your label had been created to when it was packed and shipped took some extra days due to the sheer volume of orders we have been processing Growing pains in a company is a good thing, but we are very sorry to frustrate you during this process It was definitely not our intention We are not trying to scam anyone or take their money Our apologies again and your patience thus far is greatly appreciated If you wish to return the item, we are emailing a return label which can be used for this purpose Thank you Best Regards, ***

Dear ***, Thank you for your order We are very sorry for the trouble you had in contacting us and with your shipment We experience a huge increase in our orders unexpectedly We were processing package as quickly as possible We do see your package has been delivered For the trouble, we will be issuing a refund on your shipping fee Our customers are very important to us and we are trying to get back to everyone as quickly as possible We do hope you are enjoying the cases Our apologies again and your patience thus far has been greatly appreciated Thank you Best Regards, ***

Dear [redacted] , The customer's package was shipped and the tracking shows it was delivered on 9/24/ We experience a very sudden increase in our orders and messages and have been working as hard as we can to get back to all of our customers Very sorry for the delayed response Please let me know if you have any other questions Thank you