Complaint:
I am rejecting this response because:There is no clear explanation of their lack of actionsDrS*** ***'s Tax ID is and his speciality is Family Practice with Family Care Medical
Group
Regards,
S*** ***
Complaint:
I am rejecting this response because:I contacted the number, it was some BS customer service line and the person told me they could not resolve the issue.
Regards,
*** ***
Complaint:
I am rejecting this response because: They are liarsI just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginningThey refuse to register the account and provide critical health information for our insurance policy.
Regards,
*** ***
Revdex.com:
I had recently reattempted to get cancel my account with Anthem, and found success once I had mentioned this complaint Thus, this matter has been taken care of,
and you can notify the Business as such
Thanks for all of your assistance with this matter,
E*** ***
The member must mail or fax her information to customer services regarding the charge by the bank so they can reviewPlease have her call them at the number on her member ID card and they will give her the fax # and/or mailing address
Complaint:
I am rejecting this response because:I have called the number you specifiedThe account was supposedly already canceledI am requesting a refund of the premium payment for December of $The only paperwork I can provide would be a death certificateMy mom and I are handling E*** ***'s affairsPlease refund the $624.47, cancel automatic payment, and close all E*** ***'s accounts
Regards,
J*** ***
The letter was written and would have been mailed by 9/12/We cannot disclose the information that was in the letter via the Revdex.com because of HIPPAYou may call Anthem Blue Cross customer service for details of this letter if you have not yet received the letter
Complaint:
I am rejecting this response because:I have just received the letter. The original response said you had sent it on the 7th, your new response says it would have been mailed by the 12th. That probably explains why the letter arrived later than expected.However, this letter, a rejection of my written grievance, only reinforced your position that you are unwilling to negotiate this dispute in good faith with the provider. A provider you are currently in contract with as in-network and have a longstanding relationship with as being in-network. The only reason they were not a participating provider at the time of my emergency care was because your contract renewal process with them produced a short lapse. Taking the position that you will only pay half of my claim because of this and not even negotiate it with the provider is utterly unreasonable.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10623404, and find that this resolution is
satisfactory to me
Anthem Blue Cross responded by putting this complaint in the grievance Day notification process. Since then the Company has graciously reversed the amount due by proclaiming that the billing was sent in error. Again, Thanks to the Revdex.com for mediating this and know that your sevice is vital in resolving disputes
Regards,
R*** ***
Complaint: I am rejecting this response because: Please see the attached letter of denial to my appeal Regards, [redacted]
Complaint: I am rejecting this response because:It was never paid and denied by Anthem UM Services, Inc Regards, [redacted]
The claim was subsequently paid.
Complaint:
I am rejecting this response because:There is no clear explanation of their lack of actionsDrS*** ***'s Tax ID is and his speciality is Family Practice with Family Care Medical
Group
Regards,
S*** ***
The health plan will be calling you back upon research of the documents you submitted
Complaint:
I am rejecting this response because:I contacted the number, it was some BS customer service line and the person told me they could not resolve the issue.
Regards,
*** ***
Complaint:
I am rejecting this response because: They are liarsI just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginningThey refuse to register the account and provide critical health information for our insurance policy.
Regards,
*** ***
Revdex.com:
I had recently reattempted to get cancel my account with Anthem, and found success once I had mentioned this complaint Thus, this matter has been taken care of,
and you can notify the Business as such
Thanks for all of your assistance with this matter,
E*** ***
The member must mail or fax her information to customer services regarding the charge by the bank so they can reviewPlease have her call them at the number on her member ID card and they will give her the fax # and/or mailing address
The health plan has initiated a day grievance for this memberThe member will receive a response from the health plan within calendar days
This complaint does not meet the criteria for an expedited appealIf not expedited, all appeals are reviewed and completed within calendar days
Complaint:
I am rejecting this response because:I have called the number you specifiedThe account was supposedly already canceledI am requesting a refund of the premium payment for December of $The only paperwork I can provide would be a death certificateMy mom and I are handling E*** ***'s affairsPlease refund the $624.47, cancel automatic payment, and close all E*** ***'s accounts
Regards,
J*** ***
The letter was written and would have been mailed by 9/12/We cannot disclose the information that was in the letter via the Revdex.com because of HIPPAYou may call Anthem Blue Cross customer service for details of this letter if you have not yet received the letter
Complaint:
I am rejecting this response because:I have just received the letter. The original response said you had sent it on the 7th, your new response says it would have been mailed by the 12th. That probably explains why the letter arrived later than expected.However, this letter, a rejection of my written grievance, only reinforced your position that you are unwilling to negotiate this dispute in good faith with the provider. A provider you are currently in contract with as in-network and have a longstanding relationship with as being in-network. The only reason they were not a participating provider at the time of my emergency care was because your contract renewal process with them produced a short lapse. Taking the position that you will only pay half of my claim because of this and not even negotiate it with the provider is utterly unreasonable.
Regards,
*** ***
Anthem Blue Cross can not respond to this complaint without a Designation of Representation from the daugher-in-law due to HIPPA
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10623404, and find that this resolution is
satisfactory to me
Anthem Blue Cross responded by putting this complaint in the grievance Day notification process. Since then the Company has graciously reversed the amount due by proclaiming that the billing was sent in error. Again, Thanks to the Revdex.com for mediating this and know that your sevice is vital in resolving disputes
Regards,
R*** ***
This person is not showing as an Anthem Blue Cross member
The health plan has initiated a grievance for this memberShe will receive a response from the health plan within calendar days
We cannot review this complaint without additional informationThe patient name, ID number, and date of service is required
Please have the doctor provide his Tax ID number and specialtyThank.s