Standard Heating & Air Conditioning Reviews (78)
I've been a customer for 20 years now and have no reason to look elsewhere. Always efficient, knowledgeable, friendly, on-time service!
Jeff from Standard Heating and Air Conditioning was on time , professional and courteous. Inspected all my equipment thoroughly and answered all question around heating and cooling. I would highly recommend their services to all in need.
Friendly, professional technicians who are punctual and who treat my home as if it were their own. I appreciate that they cover their shoes with paper booties when they enter my home, and I am not concerned that they may unknowingly be importing pests from the home of a previously served customer. This may seem like a small thing, but it is major with me.
Standard heating responded very quickly and professionally to air-conditioning problem.
We have always had a great experiences with Standard. Deacon is great to work with and very helpful. He is always on time and even our dog likes him!
Standard Heating came out the day I called them, our AC stopped working. Jeff was professional and a pleasure to talk with. He was quick and professional and made me feel at ease with what was going on. We also used them in 2010 when we needed a new furnace and were great then too.
professional and pleasant. Had difficulty in diagnosing so gave me a decreased labor charge to reflect that.
We became familiar with Standard Heating when we purchased our current home. The furnace had been installed and serviced by Standard which made it an easy call. We also subscribe to their service/maintenance program which takes the headache out of regular service calls. Everyone from the receptionist, sales person, service tech, installer and even the follow up call, to see how things went, are top notch! Thank you Standard Heating!
We were very pleased that Jeff repaired our air conditioner for us in a short time. Very professional. He checked our furnace and discovered a crack. Recommended we repair or replace, probably saving our lives from CO2 poisoning.
We had Standard Heating install a new furnace and A\C system and continue to use them for annual check ups. They are professional and knowledgeable and show up on time. We would recommend them to everyone.
Initial Business Response /* (1000, 8, 2015/07/24) */
Prior to receiving this complaint, we had already repaired the air conditioner (at no charge) and proactively refunded the entire inspection charge(s) to the customer.
Initial Consumer Rebuttal /* (2000, 10, 2015/07/24)...
(The consumer indicated he/she ACCEPTED the response from the business.)
They did the right thing.
Technicians show up promptly and call ahead. They explain what they are doing and give advice to help keep our furnace and AC operating efficiently. Since we have some older equipment, we opted for a service contract.
Today, a reliable and competent technician performed a furnace check-up well. There were related concerns which were handled very professionally (safe clearance for furnace vent).
Very rapid response (less than 2 hrs). Diagnosed problem efficiently and effectively. Jeff was very polite, competent and professional. He showed me exactly what the problem was and then fixed it quickly. Air conditioning back up and running smoothly in less than 1 hr).