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Stange Law Firm

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Reviews Stange Law Firm

Stange Law Firm Reviews (46)

• Nov 08, 2023

Stay away
Horrible "law firm". Only care about draining your $$$ with poor "results"
Their "attorneys" don't work for you, but are concerned with getting your money and representing themselves. Poor showing in court as opposing walked all over them as the attorney was unprepared even after multiple conversations that they of course billed for.

• Jul 31, 2023

0 If it were a rating choice.
I had 4 different attorneys in the first month. Finally assigned Raisha Snyder and for almost 18 months continued to pay fees as court date was postponed several times for various reasons. Fees amounting to over $50,000. Two weeks before newly scheduled court date, I was informed that Raisha was no longer at Stange Law. They assigned a new attorney who had little knowledge of the intricacies of my case. Regina Wells informed me that in her opinion I had no case. The court appearance was a travesty as the opposing attorney, apparently a long time acquaintance of the judge, seemed to dictate the proceedings. The opposing attorney used an "expert witness" to manipulate the intricacies of the Civil Service Retirement System. My new attorney had no expertise as she had less than 2 weeks to prepare. In addition to being totally unprepared, I was ordered to pay $10,000 for the services of the expert witness. I have contacted Stange Law intake desk and asked for a return call to address my complaint but although promised a response, I have been ignored.

Best Choice of a Law Firm
Divorce is probably the toughest thing I've been through in my 50 years. I didn't know who to turn to for help. After contacting numerous Law Firms, I met Dakota Britt at Stange Law. I must say that it was the best decision I made to handle my divorce in a professional and compassionate way.

There were a few bumps in the road, but Dakota navigated through those challenges with professionalism and dedication that wasn't expected. And when the road got really tough, all of Stange Law stepped up and treated me with a degree of empathy that has stuck with me and gave me hope in there being
brighter days ahead!

I definitely want to recommend Stange Law and specifically, Dakota Britt, to handle your divorce, especially for men going through the process of this life changing event!

We here at Stange Law Firm take client concerns very seriouslyWe have a fully staffed Client Care Department at our firm that works with clients specifically to assist them in hearing their concerns and assisting in resolving those concerns in a timely fashionA lawyer's duty to keep clientconfidences has few expectations and in an abundance of caution we do not feel at liberty to respond in a point-by-point fashion in this forum to a potential client complaintHowever, we always encourage our clients to reach out to our Client Care Department at any time to see if we can remedy our clients’ concerns through the Client Care process

We take client care conerns very seriously at our firmWe have a Client Department at our firm to try and resolve client concerns like the one aboveWe encourage this individual to reach out to our firm to discuss their concerns and a potential resolution by calling [redacted] Going into case details online is really not appropriate

Complaint: [redacted] I am rejecting this response because: I have all of the paperwork and correspondence from your firm including A/R transactions , I am not asking for you to go over this entire case with me point by pointI have all of it on paper printed printed from my online case tracker and papers I was given by Ms [redacted] I am asking to be treated fairly after receiving unacceptable service for which your firm was hired to provideI have made several calls to your customer service department and left messages with [redacted] and spoken a few times with [redacted] and have never received any return calls or return emails from [redacted] and [redacted] only ever transfers me to someone else that may be able to better help meYour customer service department is not, as far as my experiences have gone, is good with customers as they never have any answers and never return calls or emails, and the few times I have spoken with [redacted] he is rude and says just enough to get me off of the phone, he doesn't answer my questions or return my callsExcept when I spoke with him after I made my first complaint with the Revdex.comHe called me and told me the firm was going to close my case which should have been done months ago, and the firm was going to return my $that was still in my account and another $that had been unusedI closed my case months ago, so why would there still be $of unreturned monies in my account? Why are you keeping that money secretly, and what is this extra $not being used that [redacted] said he was going to ask the senior partners about returning to me? And now this seems very suspicious and plain bad business that you will not even return my calls, settle the case through me or even the Revdex.com Sincerely, [redacted]

Stange Law Firm, PC Response to Complaint No [redacted] We at Stange Law Firm, PC take our client satisfaction very seriouslyOur client care department has spoken with the client about her concernsOur client care department is in the process of resolving this matter[redacted] Client Care DirectorStange Law Firm, PC

02/05/[left vm with consumer to call and discuss]02/06/ {emailed consumer}02/12/[emailed consumer close Thurs 2-at noon if no reply]{vm from consumer: Hi, this is [redacted] Let me give you my work # to try during the dayYou can also try my cell phonePlease call me back.[returned call and left vm with my hours and requested explanation why we have her under name of [redacted] ]02/21/[sent email with repeat questions; and please respond by Monday,2-26]02/26/@ 3:{mediator has left two voice mails and sent emails to consumer going back weeks to Feb 5thOnly reply was vm providing work # and asking for call backSuggest close}

We here at Stange Law Firm take client concerns very seriouslyWe have a fully staffed Client Care Department at our firm that works with clients specifically to assist them in hearing their concerns and assisting in resolving those concerns in a timely fashionA lawyer's duty to keep client confidences has few expectations and in an abundance of caution we do not feel at liberty to respond in a point-by-point fashion in this forum to a potential client complaintHowever, we always encourage our clients to reach out to our Client Care Department at any time to see if we can remedy our clients’ concerns through the Client Care process

We take client care very seriously at our firmWe have a Client Department at our firm to try and resolve client concerns like the one aboveWe encourage this individual to reach out to our firm to discuss their concerns and a potential resolution by calling [redacted] Going into case details online is really not appropriate

Please respond to Better Bussiness Bureau, I [redacted] give you permission

Complaint: [redacted] I am rejecting this response because: [redacted] from Stange law firm called me the day after I made this complaint with the Revdex.com and told me he was sorry my account had not been closed yet and he was going to take care of closing my account and was going to return to me the $remaining in my account and was also going to speak with his superviser about also returning to me another $that was not used in my account and would return my call to let me know what the decision wasI never heard back from him again, which has been his pattern during this whole process, not returning phone callsAnd if there was $still sitting in my account, why has it not been returned to me already? Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have repeatedly tried to work with Stange Law Firm, and they will not speak to meI cant seem to speak to anyone except the person who is responsibility it is we are being double billedI have been told that person (***) has no boss, and there is no one else to talk to When we pressed the issue they FIRED us Sincerely, [redacted]

Complaint: ***
I am rejecting this response because: Apparently they do not even read these complaints at all. Part of my initial problem was with the Client Care Department. Again, this response is standard. I read it on several other of their complaints on the Revdex.com. I guess going to the bar association is my next stop. Hopefully, that might get their attention then.
Sincerely,
*** ***

We take client concerns very seriously at our firm. We encourage this individual to reach out to our firm to discuss their concerns and a potential resolution by calling ***. Going into case details online is really not appropriate

We at Stange Law Firm, PC take client satisfaction very seriouslyWe are displeased to know that a former client is dissatisfiedI have no record of any voice mails left for meIt is our practice to answer all calls left before p.mby the end of business dayWe will review the matter and be
in contact to attempt a resolution. Best Regards,*** ***Client Care DirectorStange Law Firm, PC

We at Stange Law firm, PC take our client satisfaction very seriously. Our client care department has since been in contact with the client to resolved this matter. We are waiting to hear back from her *** ***Client Care DirectorStange Law Fiem, PC

We here at Stange Law Firm take client concerns very seriouslyWe have a fully staffed Client Care Department at our firm that works with clients specifically to assist them in hearing their concerns and assisting in resolving those concerns in a timely fashionA lawyer's duty to keep
client... confidences has few expectations and in an abundance of caution we do not feel at liberty to respond in a point-by-point fashion in this forum to a potential client complaintHowever, we always encourage our clients to reach out to our Client Care Department at any time to see if we can remedy our clients’ concerns through the Client Care process

We here at Stange Law Firm take client concerns very seriously. We have a Client Care Department at our firm that works with clients specifically to assist them in hearing their concerns and assisting in resolving those concerns in a timely fashion. A lawyer’s duty to keep client
confidences has few exceptions and in an abundance of caution we do not feel at liberty to respond in a point-by-point fashion in this forum to a potential client complaintSuffice it to say that we do not believe that the post presents a fair or accurate picture of the events

I am asking $back from the attorney. That is the initial agreement that took place between the attorney and myself

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Address: 120 S Central Ave STE 450, Saint Louis, Missouri, United States, 63105-1730

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