State Employees Federal Credit Union (SEFCU)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

SEFCU has reviewed the above referenced complaint presented by Ms [redacted] and it has been resolvedWe consider this matter to be closedHowever, should you have any additional questions, please contact me at [redacted]

We have reviewed the above referenced complaint presented by Mrs [redacted] and it has been resolved.? We consider this matter to be closed, however, should you have any additional questions, please contact me at ###-###-####.?

Thank you for notifying SEFCU of the complaint submitted by [redacted] on 12/15/15.We have reached out to Mr [redacted] to followup on the complaint and reached a resolution.If you should hve any questions or we may be of further assistance, please contact Debbie C [redacted] at ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would like to know how you think this was
handled properly when SEFCU is pretty much trying to blackmail me by stating they will lift the "block" off of my account that should had been lifted months ago since I have been paying the loan since my husband let it go into defaultIn case you are unaware, blackmailing is illegal, and since SEFCU "cares so much about their members", I suggest something is done to make up for the way I have been treated by this company

Thank you for notifying SEFCU
of the complaint submitted by *** *** on 9/3/2016. We have reached out to Ms*** to follon the complaint and reached a resolution. If you should have any
questions or we may be of further assistance, please contact Angie Gat
###-###-#### extn***

We have reviewed the above referenced complaint presented by Mrs*** and it has been resolved. We consider this matter to be closed, however, should you have any additional questions, please contact me at ###-###-####

Thank you for notifying SEFCU of the complaint submitted by
*** *** on 03/22/
We have reached out to Mr. *** to follon the
complaint and reached a resolution
If you should have any questions, or we may be of further
assistance, please contact Michael
P*** at ###-###-####

Yes it is a personal loan for $2000.The loan was taken out around June 2016.I have sent Sefcu a list of my checks with the date.The first payment was cash at Sefcu office in Cobleskill on June 23.The rest were checks.Check *** on July ,$50.13.Check***,July 4,$50.13.Check *** for Oct payment
$50.13.check*** for payments of Nov.& December $100.26.Check *** for January payment $50.13.check*** for February payment in 10/21.Check *** for March $50.13.Check*** for April payment on 12/$50.13.Check *** for $I have been paying ahead.Why should I pay payments in December? That is where the problem is

To whom it may concern:Thank you for notifying us of Mrs*** dissatisfactionWe have attempted tocontact her by phone and have been unsuccessfulHowever, since there has been nomaterial change since our previous response to her, we consider this matter to beclosed.Should you have any additional questions, please contact me at ***.Sincerely,Earl TY***Chief Risk

Thank you for notifying SEFCU of the complaint submitted by *** *** on 12/31/We have reached out to Mr*** to followup on the complaint and reached a resolutionIf you should have any questions or we may be of further assistance, please contact Debbie C*** at ###-###-####

Thank you for notifying SEFCU of the complaint submitted by *** ***
on 8/20/
We have reached out to Ms*** to followup on the complaint and reached
a resolution
If you should have any questions or we may be of further assistance, please
contact Debbie C***
at ###-###-####

ID#: *** To Whom it May Concern: SEFCU is in receipt of the complaint filed by *** ***. We have reviewed the complaint and have determined that SEFCU furnished accurate information to the credit bureaus and the information cannot be altered Should you
have any questions or concerns please contact me directly at ###-###-####. Please fax all correspondences to ###-###-#### Sincerely, Maylee VM*** Manager/Paralegal SEFCU Loss Mitigation

SEFCU has received Ms*** request for clarification and have addressed her concerns We consider this matter to be closed, however, should you have any additional questions, please contact me at ***

ID#: ***To Whom it May Concern:We are in receipt of the complaint filed by *** *** We have reviewed the complaint and due to the circumstances surrounding her claim, the action requested cannot be completed Should you have any questions or concerns please contact me
directly at ###-###-#### Please fax all correspondences to ###-###-####.Sincerely,Maylee *M***Manager/ParalegalSEFCU Loss Mitigation

Thank you for notifying SEFCU
of the complaint submitted by *** *** on 9/3/2016. We have reached out to Ms*** to follon the complaint and reached a resolution. If you should have any
questions or we may be of further assistance, please contact Angie Gat
###-###-#### extn***.

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]the company just keeps finding excuses to charge fees and if I do not get a resolution my husband and I will be taking our acc***ts and auto loans elsewhere
Regards,
*** ***

We are in receipt of the complaint filed by *** *** *** We have reviewed the complaint and have determined that there is no merit to the allegations. In reviewing the loan file it was determined that SEFCU followed proper procedure when addressing the act/issue the borrower is
alleging was not handled properly Should you have any questions or concerns please contact me directly at *** ***. Please fax all correspondences to *** *** Sincerely,

We are in receipt of the complaint filed by *** *** *** We have reviewed the complaint and have determined that there is no merit to the allegations. In reviewing the loan file it was determined that SEFCU followed proper procedure when addressing the act/issue the borrower is
alleging was not handled properly Should you have any questions or concerns please contact me directly at *** ***. Please fax all correspondences to *** *** Sincerely,