State Employees Federal Credit Union (SEFCU)

Thank you for notifying SEFCU of the complaint submitted by [redacted] on 8/7/15.We have reached out to Mr. [redacted] to followup on the complaint and reached a resolution.If you should hve any questions or we may be of further assistance, please contact Debbie C[redacted] at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I would like to know how you think this was...

handled properly when SEFCU is pretty much trying to blackmail me by stating they will lift the "block" off of my account that should had been lifted 6 months ago since I have been paying the loan since my husband let it go into default. In case you are unaware, blackmailing is illegal, and since SEFCU "cares so much about their members", I suggest something is done to make up for the way I have been treated by this company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

SEFCU has contacted Mr. [redacted] and we consider this matter to be closed. Should You have any additional questions, please contact me at [redacted].

SEFCU has received Ms. [redacted] request for clarification and have addressed her concerns.  We consider this matter to be closed, however, should you have any additional questions, please contact me at [redacted].

Thank you for notifying SEFCU of the complaint submitted by [redacted] on 12/15/15.We have reached out to Mr. [redacted] to followup on the complaint and reached
a resolution.If you should hve any questions or we may be of further assistance, please
contact Debbie C[redacted] at ###-###-####.

To whom it may concern:Thank you for notifying us of Mrs. [redacted] dissatisfaction. We have attempted tocontact her by phone and have been unsuccessful. However, since there has been nomaterial change since our previous response to her, we consider this matter to beclosed.Should you have any additional questions, please contact me at [redacted].Sincerely,Earl T. Y[redacted]Chief Risk

We have reviewed the above referenced complaint presented by Mr. [redacted] and it has been resolved.We consider this matter to be closed. However, should you have any additional questions, please contact me at ###-###-####.

Thank you for notifying SEFCU of the complaint submitted by [redacted] on 12/31/15. We have reached out to Mr. [redacted] to followup on the complaint and reached a resolution. If you should have any questions or we may be of further assistance, please contact Debbie C[redacted] at ###-###-####.

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]the company just keeps finding excuses to charge fees and if I do not get a resolution my husband and I will be taking our acc[redacted]ts and auto loans elsewhere
Regards,
[redacted]

SEFCU contacted Mr. [redacted] to explain that we do not offer vehicle loans on salvaged vehicles. Mr. [redacted] has been informed that he is welcome to apply for a vehicle loan that is not for a salvaged vehicle. Should you have any additional questions, please contact me at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We have reviewed the above referenced complaint presented by Ms. [redacted] and it has been resolved. We consider this matter to be closed, however, should you have any additional questions, please contact me at [redacted]

We have reviewed the above referenced complaint presented by Ms. [redacted] and it has been resolved. We consider this matter to be closed, however, should you have any additional questions, please contact me at [redacted].

Thank you for notifying SEFCU of the complaint submitted by
[redacted] on 03/22/2016.
We have reached out to Mr. [redacted] to follow-up on the
complaint and reached a resolution.
If you should have any questions, or we may be of further
assistance, please contact Michael...

P[redacted] at ###-###-####.

Hello I am contacting you regarding this complaint. Because Its not...

resolved I received a letter from SEFCU claiming they are sorry for causing this situation but they are still coming after me with this attorney overton and Russel to garnish my wages. I am dealing with hardship right now. I can barely pay my rent from month to month. So how is this matter resolved. Thank You [redacted].

Thank you for notifying SEFCU of the complaint submitted by [redacted] on 7/21/15.We have reached out to Ms. [redacted] to follow up on the complaint and reached a resolution.  If you should have any questions or we may be of further assistance, please feel free to contact Debbie C[redacted] at...

###-###-####.

ID#: [redacted]To Whom it May Concern:We are in receipt of the response filed by Ms. [redacted]. We have reviewed the complaintand have determined that there is no merit to the allegations. In reviewing the loan file itwas determined that the loans were not set up incorrectly.Should you have any...

questions or concerns please contact me directly at ###-###-####.Please fax all correspondences to ###-###-####.Sincerely,Maylee V. M[redacted]Manager/ParalegalSEFCU Loss Mitigation

Revdex.com:
I have reviewed the response made by...

the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted] [redacted]
Regards,
[redacted]

SEFCU has reviewed the above referenced complaint presented by Ms. [redacted] and it has been resolved. We consider this matter to be closed. However, should you have any additional questions, please contact me at [redacted]