State Employees Federal Credit Union (SEFCU)

We have reviewed the above referenced complaint presented by Mr*** and it has been resolved.We consider this matter to be closedHowever, should you have any additional questions, please contact me at ###-###-####

SEFCU contacted *** *** and reviewed the payment history of his personalloanMr*** was advised that simple interest loans require a payment to beapplied every monthSEFCU addressed the matter to his satisfaction and offeredalternative solutions to assist him with making future payments.Should you have any additional questions, please contact me at ***

We have reviewed the above referenced complaint presented by Mrs*** and it has been resolved.? We consider this matter to be closed, however, should you have any additional questions, please contact me at ###-###-####.?

Hello I am contacting you regarding this complaintBecause Its not
resolved I received a letter from SEFCU claiming they are sorry for causing this situation but they are still coming after me with this attorney overton and Russel to garnish my wagesI am dealing with hardship right nowI can barely pay my rent from month to monthSo how is this matter resolvedThank You *** ***

Business states that the complaint has been resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Please be advised that we have been in contact with our client and consider the issues involved in his complaint to be resolvedPlease see the attached document for referenceThank you

ID#: ***To Whom it May Concern:We are in receipt of the response filed by Ms***We have reviewed the complaintand have determined that there is no merit to the allegationsIn reviewing the loan file itwas determined that the loans were not set up incorrectly.Should you have any
questions or concerns please contact me directly at ###-###-####.Please fax all correspondences to ###-###-####.Sincerely,Maylee VM***Manager/ParalegalSEFCU Loss Mitigation

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
*** *** ** ** *** *** *** ** * *** ** *** *** ** *** *** *** ** *** ***
Regards,
*** ***

Thank you for notifying SEFCU of the complaint submitted by *** *** on 12/15/15.We have reached out to Mr*** to followup on the complaint and reached
a resolution.If you should hve any questions or we may be of further assistance, please
contact Debbie C*** at ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

Thank you for notifying SEFCU of the complaint submitted by *** *** on 8/7/15.We have reached out to Mr*** to followup on the complaint and reached a resolution.If you should hve any questions or we may be of further assistance, please contact Debbie C*** at ###-###-####.?

ID#: *** ? ? To Whom it May Concern: ? SEFCU is in receipt of the complaint filed by *** ***.? We have reviewed the complaint and have determined that SEFCU furnished accurate information to the credit bureaus and the information cannot be altered ? Should you
have any questions or concerns please contact me directly at ###-###-####.? Please fax all correspondences to ###-###-####? Sincerely, ? Maylee VM*** Manager/Paralegal SEFCU Loss Mitigation ? ? ? ? ?

SEFCU contacted Mr*** to explain that we do not offer vehicle loans on salvaged? vehiclesMr*** has been informed that he is welcome to apply for a vehicle loan? that is not for a salvaged vehicle.? Should you have any additional questions, please contact me at ***

SEFCU has contacted Mr*** regarding the referenced complaint and have resolved matters to his satisfaction.? We consider this matter to be closed, however, should you have any additional questions, please contact me at ***.?

Please see the attached response.  Thank you.June 15,2015ID#: [redacted]To Whom It May Concern:We in receipt of the complaint filed by [redacted]. We have reviewed thecomplaint and have determined that there is no merit to the allegations. In reviewing theloan file it was detennined that SEFCU...

followed proper procedure when addressing theact/issue the borrower is alleging was not handled properly.Should you have any questions or concerns please contact me directly at ###-###-####.Please fax all conespondences to ###-###-####.Sincerely, Maylee V. M[redacted]Manager/ParalegalSEFCU Loss Mitigation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for calling our attention to this matter. We contacted Mrs. [redacted] andresolved the concern to her satisfaction.We consider this matter to be closed, however, should you have any additionalquestions, please contact me at [redacted].Sincerely,Chief R[redacted]

We have reviewed the above referenced complaint presented by Mr. [redacted] and it has been resolved. We consider this matter to be closed, however, should you have any additional questions, please contact me at [redacted].

Business states that the complaint has been resolved.