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Stone Street Capital Reviews (81)

September 4, 2014
Dear *** ***,This letter is to confirm that we have received your correspondence dated September 1, to Stone Street Capital, in regards to the complaint filed by the above referenced individualIn response to the attached letter, *** ***’s
address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliatesDue to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above dateWe sincerely apologize for any inconvenience this may have caused.Should you have any questions or concerns please feel free to contact me directly at ***.Sincerely,
David *L*** Sr
Vice President and General Counsel Stone Street Capital,

July 14, Dear *** ***,This letter is to confirm that we have received your correspondence dated July 11, to Stone Street Capital, in regards to the complaint filed by the above referenced individualPrior to this request we have no previous written correspondence filed by
*** *** requesting he be placed on our Do Not Call/Do Not Mail list.In response to the attached letter, *** ***s address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliatesDue to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above dateWe sincerely apologize for any inconvenience this may have causedShould you have any questions or concerns please feel free to contact me directly at *** *** * *** * *
Sincerely,Sam *G***, ., Esq
Chief Operating Officer and Division Counsel : Stone Street Capital, LLC

April 18,2014To Whom It May Concern:Stone Street Capital, LLC is in receipt of your letter regarding the follrequest made by *** ***As explained in the response to the first letter, Stone Street Capital, LLC has removed *** *** from the company marketing
phone/mail databaseIt seems that some mail items were already queued to be sent out to **, *** before the changes were made to the databaseStone Street does not expect that any additional items will be mailed to ***Obviously, Stone Street Capital, LLC is highly committed to the satisfaction of its many current and prospective customersAdditionally, as a Revdex.com Accredited Business, Stone Street Capital, LLC is constantly striving to provide all customers with exceptional and ethical service.Please do not hesitate to contact me should you have any further questions or concernsI can be reached by phone at ###-###-####, by fax at ###-###-####, and by e-mail at ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

From: *** *** Date: Fri, Jan 23, at 12:PMSubject: Complaint number ***.To: "***" Cc: David L*** Dear Mr***,We apologize for the
delay in responding to this complaint Stone Street takes in membership and excellent rating from the Revdex.com seriously, and promptly investigated this complaint upon receipt but failed to post an appropriate response to your website Upon receiving the complaint from Mr *** ***, Stone Street immediately removed his name from all mailing lists Mr*** should not have received any type of mailing from Stone Street Capital since December 2014. In his complaint, Mr*** indicated that he received eight to ten mailings per month from Stone Street As Stone Street typically sends one or two mail pieces each month (and none could be described as looking like official government or court documents), it seems that Mr*** is likely receiving mail from some of Stone Street’s competitors in addition to the mail that he receives from Stone Street While we can remove him from our mailing list, this will not impact any other mail that he receives from other companies and he will have to contact the other companies to have his name removed from their mailing lists as well. Thank you for your attention to this matter. Patricia AL***Senior Vice President and Structured Settlement Division CounselStone Street Capital, LLC*** *** *** ***
Bethesda, MD 20814###-###-#######-###-#### fax

We have removed this individual from our mailing list

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: The company has had months to obtain the documents they need They have now not been able to retrieve the divorce papers and still are not releasing the rest of my the money owed to me They keep telling me that the legal department is working on it but here I sit still without my money This is not a way to conduct business All I want is my money ASAP
Regards,
*** ***

September 26, 2014
Dear [redacted],This letter is to confirm that we have received your correspondence dated September 17, 2014 to Stone Street Capital, in regards to the complaint filed by the above referenced individual. Prior to this request we have no previous written correspondence...

filed by [redacted] requesting he be placed on our Do Not Call/Do Not Mail list.In response to the attached letter, [redacted]’s address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliates. Due to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above date. We sincerely apologize for any inconvenience this may have caused.
Should you have any questions or concerns please feel free to contact me directly at [redacted]
Sincerely.
Sam G. Jr. Esq.
Chief Operating Officer and Division Counsel

We have reviewed the complaint and the facts presented are not at all correct.  Prior to [redacted] selling payments to us we made a $10,000 interest free loan to him.  The loan was still outstanding at the time his transaction funded and pursuant to our contract with him we deducted the...

loan amount of $10,000 from the proceeds to pay the loan off.  [redacted] had interest free use of the loan proceeds for a substantial period of time. In any event nothing was taken from him and he was paid exactly what was due him.  We presume the [redacted] may have forgotten about the loan as he failed to mention it in his complaint.

+1

Upon receiving this complaint, we reviewed our internal records with respect to this gentleman.    Our records do not  support the claims that he has set forth in his complaint.  This gentleman called our company in response to a mailer that he received on two occasions over the...

past several years, and we called him in response to these calls.  Nevertheless, we have removed this gentleman from our mailing lists, and ensured that he is listed in our system as a "Do Not Call."   Our company, however, has many competitors, and it is possible that the conduct that his is complaining in his complaint about is coming from one of our competitors.

Dear [redacted],
This letter is to confirm that we
have received your correspondence dated January 21, 2016 to Stone Street
Capital, in regards to the complaint filed by [redacted]...

[redacted].  Prior to this request we have no previous
written correspondence filed by [redacted] requesting she be placed on our Do
Not Call/ Do Not Mail list.
In response to the letter, [redacted]’s address and phone number has been placed on our permanent Do Not
Call/ Do Not Mail list and she will not receive any solicitation from Stone
Street Capital or any of its affiliates. Due to the probability that a mailer
has already been sent to the mail house, this request will take effect thirty
(30) days from the above date. We sincerely apologize for any inconvenience
this may have caused.   
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####.
Sincerely,
David *. L[redacted],
Esq.
Sr. V. Pres and
General Counsel
Stone Street Capital, LLC

We have permanently removed Mr . [redacted] from our mailing list.  It is possible that he will receive one last mailer that has already been mailed, but he will not be included in any future marketing efforts.

July 11, 2014
To Whom It May Concern:Stone Street Capital, LLC is in receipt of your letter regarding the request made by [redacted]. Pursuant to your notice of this request, Stone Street Capital, LLC has removed [redacted] from the company marketing phone/mail...

database.Obviously, Stone Street Capital, LLC is highly committed to the satissaction of its many current and prospective customers. Additionally, as a Revdex.com Accredited Business, Stone Street Capital, LLC is constantly striving lo provide all customers with exceptional and clhical Service.Please do not hesitate to contact me should you have any further questions or concerns. I can be reached by phone at ###-###-####, by fax at ###-###-####, and by e-mail at [redacted].Sincerely,Thomas B[redacted], Esq.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: 
Although the company's response was the correct response, the correct actions were not taken. I have received 3 more mailings from them since filing the complaint, including one received today.
Regards,
[redacted]

February 10, 2015Dear [redacted],
This letter is to confirm that we have received your correspondence dated February 10, 2015 to Stone Street Capital, in regards to the complaint filed by the above referenced individual. Prior to this request we have no previous written...

correspondence filed by [redacted] requesting she be placed on our Do Not Call/Do Not Mail list.In response to the attached letter, [redacted]'s address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and she will not receive any solicitation from Stone Street Capital or any of its affiliates. Due to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above date. We sincerely apologize for any inconvenience this may have caused.
Should you have any questions or concerns please feel free to contact me directly at [redacted].
Sincerely,
Sam G. Jr., Esq. Chief Operating Officer and Division Counsel

[redacted]'s reponse does not question the fact that he owed Stone Street $10,000 at the time his transaction closed. His prize payments where subject to a security interest in Stone Street's favor to secure the loan.  Section 9 of his sale agreement permits Stone Street to satisfy any "adverse claim" against the payments.  In this case the security interest for the loan was an adverse claim and based upon that the loan was repaid from the proceeds.  We cannot purchase payments that are subject to adverse claims.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

March 31, 2014Dear **. [redacted],This letter is to confirm that we have received correspondence to Stone Street Capital, in regards to the complaint filed by the above referenced individual. Prior to this request we have no previous written correspondence filed by **, [redacted] requesting...

he be placed on our Do Not Call/ Do Not Mail list.In response to the attached letter, **. [redacted]’s address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliates. Due to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above date. We sincerely apologize for any inconvenience this may have caused.Should you have any questions or concerns please feel free to contact me directly at [redacted].Sincerely,

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:Once again , Stone street is not being honest. If necessary , I will submit my phone records to stone street and to Revdex.com as well. They never called me repeatedly to resolve anything.
secondly, I thought they had removed me from there calling list. I also called them with the number provided on the bottom of there response on 07/29/2014, reason being, It just so happened I recieved another mailing from them on that same date,
and one 4 days prior. so to say it happened because of the first time Revdex.com was told, It's not true. They are still coming, I faxed it to stone street,and to the Revdex.com. And as far as not dragging in other people that Someone directly contacted to frustrate me more is an outright lie.
They are spoofing, and I would like to know how he figured out in 1 days notice,this is not true. There is nothing more powerful then the truth. The same day I recieved the second response,(2ND), I recieved more mail in an unmarked envelope. I faxed it to stone street and the Revdex.com.
So I am asking The Revdex.com to check what I faxed you,and you will see the date and the harassing lies This company is doing. Never mind the time of the Revdex.com and myself being wasted. And all the stamps they are using. Please ask stone street what is the date of the last mailing. I have it,
That is golden, and will prove this company is someone not to trust.
Regards,
[redacted]

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Description: Financial Services

Address: 7316 Wisconsin Ave Ste 500, Bethesda, Maryland, United States, 20814-2937

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