Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We are in the process of returning the items for refund The matter still pends***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
This company is a scammerI saw a lot of similar complaints about products return/refund issues on their FB website just like mineI made an order on 12/1/2015, my order number is C1033087,with a total of > $ the clothes were shipped out on 12/and arrived on 12/15/I found a lot of products have poor quality or don't fitI requested return labels from them (they don't provide return mailing address on their website) by contacting them, and only got a reply on 1/18/But the instruction for online steps to get return label is general and rough and doesn't fit my caseI can't even see my order in my accountI contact them many times by email and by their online contact methodThey claim to get back to you within hours, but it's days…
I saw similar complaints about not getting refund for returned stuff on their FB page
The company is headquartered in China and is ethically poor
Please investigate and protect me and other future customers' rights
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not received any payment on *** account nor have I received my refund since the December Since stylewe has my bank card account on file I am not sure why they are going through non-existing *** accountIt even says that my email address *** is Unregistered on ***...Just refund my money back to my bank account or use *** for ***.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Ordered items that were to ship in 5-daysAfter weeks I contacted my credit card company to dispute my chargeThe items were shipped and one did not come close to fittingI returned item and sent them the tacking # as they had asked along with a picture of the packageIt has been over months and I still do not have the credit on my accountMy credit card company is now disputing the return amountThey will give you excuse after excuse about your refundThis company is a scam and Facebook should scan the companies wanting to advertise on their site betterDO NOT ORDER FROM THIS COMPANY
At this time, I have been
contacted directly by Stylewe.com regarding complaint ID ***, however my complaint has NOT been resolved because:
They offered me a credit but not a refund. Every review online says that you never receive the refund so I opted for the credit. I tried to use the credit but have not received the merchandise even with expedited delivery (for an additional cost)
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The business has responded Please see below:
Dear *** ***, Sorry for the delay , Your transaction is exceed days and we can't process the refund to original
payment methodWe will had to ask *** to help process the refund for usIf possible, pls reply our email with your *** account so that we can process your original in another wayLooking forward to your reply and thanks for your patienceRegards, Lanny
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Your refund has been sent to your account already, pls check your account***If you run into any issues please contact us, we will get back to you asap.We have over new dresses online and our flash sale starts at noon ET everyday features different designers fashion. We hope to see you again at StyleWe. Have a nice day!Best regards,AmyStyleWe
Dear ***, sans-serif; background-">Sorry that you are not happy with the products and service.For order ***, we had issued the refund on Jan *** for youTransaction number is ***.For order ***,refund was also issued yesterday Transaction number was ***.Pls check your account .As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email (***)and we will get back to you ASAP.Regards,Lanny
The business has responded Please see below:
Dear ***
Sorry that you are not happy with the itemWe had replied your email with our USA return addressPls check your email and follow the instructionFor your return(exchange) request, we will issue the refund (within business days) once you email us a proof of the return package ( for example, return tracking number ,a copy of return receipt, or a picture of the return package) along with the order number and returned item listsFor exchange, we'll place your replacement order in business day once you email us a proof of the return package (please email us the item SKU or URL, size, color for the replacement item(s))As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understandingPlease contact us at *** if you have any further questionsThanks for all your patience and may you have a nice day! Best regards, Lanny StyleWe
Dear Customer ,
We found 2 orders, both over 30 days form the delivered date.
Can you tell us the specific order number?
For your case. We could not accept your return request for this order. Items can be returned or exchanged within 30 days from the delivered...
date.Pls check the bellow link for more details of our return / exchange policy here :[redacted]Hope for your understanding. You are kindly suggested to submit return/exchange request as soon as you get the item next time. Best regards,MaxStyleWe
Sorry for the inconvenience. We sincerely apologize for that. Could ...⇄ />
Thanks for all your patience and cooperation. May you have a nice day! Wait for your prompt response.
Dear customer,
Per your complaint, you required refund of your orders [redacted] and [redacted], but upon checking, your did not submit any return request of your orders.Did you return any of them?
If you did ,could you pls offer us the tracking number to check? Then we will...
arrange refund accordingly.Pls reply to [redacted] and we will get back to you ASAP.Best regards,[redacted]Stylewe
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have sent about 25 emails explaining/clarifying this time and time again only to receive emails from about 10 different customer service agents at Stylewe asking the same questions over and over again. I changed my mind at the last minute and sent all but one of the dresses back. I originally ordered 7 dresses from Stylewe. One of the dresses was refunded even BEFORE the order was sent as it was no longer in stock. I returned 5 dresses and kept 1 dress. I was told I would be issued an instore credit for the one dress I did keep and I still have only gotten refunded for 2 dresses and still have not received my in store credit for the last dress. I am owed a lot of money by Stylewe and I want my refund for the other 3 dresses or I will never order from your company again and I will tell everyone I know NOT TO ORDER FROM STYLEWE.
I returned 5 dresses in the same box and it was received at Stylewe returns on [redacted] or [redacted]. Nearly 2 months ago. Please send me the rest of my refund for 3 dresses and credit for the dress I kept!!!!!!!!!!!!!!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
directly by Stylewe.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
Stylewe sent me an email to inform me of the address to send my return package to. They asked that I send a photo of my [redacted] receipt and tracking number to prove I returned the items and would receive a refund in 3 business days in the form of a credit on my credit card.
I have not heard from them since or received a refund yet. It's going on two weeks and I have not received a refund yet.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded. Please see below:
Dear Jean, We are deeply sorry for the late reply. We had cancelled your order on Jan [redacted] and full refund of $1178.96 was...
already issued to your original payment method on Jan [redacted] . Transaction number is [redacted]. Please check your account. Please contact us at [redacted] if you have any further questions. Best, Lanny Customer Service
Dear customer,
Sorry that you are not happy with the products and service.
Upon checking...
,we had issued the refund on Jan [redacted] for you. Transaction number is [redacted]. You can check the attached refund record as well.
Pls check your account . As we are experiencing high email volumes, our reply might be delayed...⇄ />
If you run into any issues , feel free to drop us an email ([redac...⇄ />
Regards,
Lanny
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Once I told them I had filed a complaint with you, they promptly...
refunded the money they owed me. Thank you for your help!!!
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
As I have explained to your company more than once I do not have a [redacted] account. When I purchased the items I did not purchase them with a [redacted] account so I am not understanding why you are trying to refund me in that fashion. I've asked more than once what the issue is with my card, when you've tried to initiate a refund and you've not answered those questions. I am failing to understand why I can't be reimbursed the same way I was charged. I also have other items to return and I am fearing the same rigmarole.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Dear customer,
In fact, our financial department colleague had helped to issue the refund for you.But she failed to do so because of your credit card issue.
We'd love to refund you ASAP ,kindly pls email us your [redacted] account so that we can send the money to your...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We are in the process of returning the items for refund The matter still pends***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
This company is a scammerI saw a lot of similar complaints about products return/refund issues on their FB website just like mineI made an order on 12/1/2015, my order number is C1033087,with a total of > $ the clothes were shipped out on 12/and arrived on 12/15/I found a lot of products have poor quality or don't fitI requested return labels from them (they don't provide return mailing address on their website) by contacting them, and only got a reply on 1/18/But the instruction for online steps to get return label is general and rough and doesn't fit my caseI can't even see my order in my accountI contact them many times by email and by their online contact methodThey claim to get back to you within hours, but it's days…
I saw similar complaints about not getting refund for returned stuff on their FB page
The company is headquartered in China and is ethically poor
Please investigate and protect me and other future customers' rights
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have not received any payment on *** account nor have I received my refund since the December Since stylewe has my bank card account on file I am not sure why they are going through non-existing *** accountIt even says that my email address *** is Unregistered on ***...Just refund my money back to my bank account or use *** for ***.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Ordered items that were to ship in 5-daysAfter weeks I contacted my credit card company to dispute my chargeThe items were shipped and one did not come close to fittingI returned item and sent them the tacking # as they had asked along with a picture of the packageIt has been over months and I still do not have the credit on my accountMy credit card company is now disputing the return amountThey will give you excuse after excuse about your refundThis company is a scam and Facebook should scan the companies wanting to advertise on their site betterDO NOT ORDER FROM THIS COMPANY
At this time, I have been
contacted directly by Stylewe.com regarding complaint ID ***, however my complaint has NOT been resolved because:
They offered me a credit but not a refund. Every review online says that you never receive the refund so I opted for the credit. I tried to use the credit but have not received the merchandise even with expedited delivery (for an additional cost)
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The business has responded Please see below:
Dear *** ***, Sorry for the delay , Your transaction is exceed days and we can't process the refund to original
payment methodWe will had to ask *** to help process the refund for usIf possible, pls reply our email with your *** account so that we can process your original in another wayLooking forward to your reply and thanks for your patienceRegards, Lanny
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Your refund has been sent to your account already, pls check your account***If you run into any issues please contact us, we will get back to you asap.We have over new dresses online and our flash sale starts at noon ET everyday features different designers fashion. We hope to see you again at StyleWe. Have a nice day!Best regards,AmyStyleWe
Dear ***, sans-serif; background-">Sorry that you are not happy with the products and service.For order ***, we had issued the refund on Jan *** for youTransaction number is ***.For order ***,refund was also issued yesterday Transaction number was ***.Pls check your account .As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email (***)and we will get back to you ASAP.Regards,Lanny
The business has responded Please see below:
Dear ***
Sorry that you are not happy with the itemWe had replied your email with our USA return addressPls check your email and follow the instructionFor your return(exchange) request, we will issue the refund (within business days) once you email us a proof of the return package ( for example, return tracking number ,a copy of return receipt, or a picture of the return package) along with the order number and returned item listsFor exchange, we'll place your replacement order in business day once you email us a proof of the return package (please email us the item SKU or URL, size, color for the replacement item(s))As we are experiencing high email volumes, our reply might be delayedWe do apologize for any delay and hope for your understandingPlease contact us at *** if you have any further questionsThanks for all your patience and may you have a nice day! Best regards, Lanny StyleWe
Dear Customer ,
We found 2 orders, both over 30 days form the delivered date.
Can you tell us the specific order number?
For your case. We could not accept your return request for this order. Items can be returned or exchanged within 30 days from the delivered...
date.Pls check the bellow link for more details of our return / exchange policy here :[redacted]Hope for your understanding. You are kindly suggested to submit return/exchange request as soon as you get the item next time. Best regards,MaxStyleWe
Dear Customer,
Sorry for the inconvenience. We sincerely apologize for that. Could ...⇄ /> Thanks for all your patience and cooperation. May you have a nice day! Wait for your prompt response.
Best regards,
Stylewe
Dear customer,
Per your complaint, you required refund of your orders [redacted] and [redacted], but upon checking, your did not submit any return request of your orders.Did you return any of them?
If you did ,could you pls offer us the tracking number to check? Then we will...
arrange refund accordingly.Pls reply to [redacted] and we will get back to you ASAP.Best regards,[redacted]Stylewe
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have sent about 25 emails explaining/clarifying this time and time again only to receive emails from about 10 different customer service agents at Stylewe asking the same questions over and over again. I changed my mind at the last minute and sent all but one of the dresses back. I originally ordered 7 dresses from Stylewe. One of the dresses was refunded even BEFORE the order was sent as it was no longer in stock. I returned 5 dresses and kept 1 dress. I was told I would be issued an instore credit for the one dress I did keep and I still have only gotten refunded for 2 dresses and still have not received my in store credit for the last dress. I am owed a lot of money by Stylewe and I want my refund for the other 3 dresses or I will never order from your company again and I will tell everyone I know NOT TO ORDER FROM STYLEWE.
I returned 5 dresses in the same box and it was received at Stylewe returns on [redacted] or [redacted]. Nearly 2 months ago. Please send me the rest of my refund for 3 dresses and credit for the dress I kept!!!!!!!!!!!!!!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
At this time, I have been contacted...
directly by Stylewe.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
Stylewe sent me an email to inform me of the address to send my return package to. They asked that I send a photo of my [redacted] receipt and tracking number to prove I returned the items and would receive a refund in 3 business days in the form of a credit on my credit card.
I have not heard from them since or received a refund yet. It's going on two weeks and I have not received a refund yet.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded. Please see below:
Dear Jean, We are deeply sorry for the late reply. We had cancelled your order on Jan [redacted] and full refund of $1178.96 was...
already issued to your original payment method on Jan [redacted] . Transaction number is [redacted]. Please check your account. Please contact us at [redacted] if you have any further questions. Best, Lanny Customer Service
Dear customer,
Sorry that you are not happy with the products and service.
Upon checking...
,we had issued the refund on Jan [redacted] for you. Transaction number is [redacted]. You can check the attached refund record as well.
Pls check your account .
As we are experiencing high email volumes, our reply might be delayed...⇄ /> If you run into any issues , feel free to drop us an email ([redac...⇄ /> Regards,
Lanny
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Once I told them I had filed a complaint with you, they promptly...
refunded the money they owed me. Thank you for your help!!!
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
As I have explained to your company more than once I do not have a [redacted] account. When I purchased the items I did not purchase them with a [redacted] account so I am not understanding why you are trying to refund me in that fashion. I've asked more than once what the issue is with my card, when you've tried to initiate a refund and you've not answered those questions. I am failing to understand why I can't be reimbursed the same way I was charged. I also have other items to return and I am fearing the same rigmarole.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Dear customer,
In fact, our financial department colleague had helped to issue the refund for you.But she failed to do so because of your credit card issue.
We'd love to refund you ASAP ,kindly pls email us your [redacted] account so that we can send the money to your...
directly.
Regards,
Lanny