We have issue full refund of the total value of the the item. The remaining $5 is for the shipping fees,
In this case, We will not accept the buyer's request for the refund of the shiiping fees.
Revdex.com:At this time, my complaint, ID [redacted] regarding Stylewe.com has been resolved. The company never had the product in stock but accepted payment anyway. I never would have received my product either way. I'm glad I followed up with...
the company on [redacted] because that was the only response that I received.
My money was refunded but the business itself is a sham. They sell products that they dont even have in stock. They are ripping people off left and right. Terrible company. I will never order anything from them again. It's all fake.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]
I ordered several items of clothing from this company. I returned everything in the manner in which they specified. They have promised twice to return the $535.95 to me via email within 3 days. I NEVER received the money back on my credit card. They take days to reply to emails and keep avoiding the subject. This has been going on for almost 2 months! I am filing complaints with [redacted] and [redacted] as well. This company should be shut down! They are frauds.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...
Dear [redacted],
0px; background-color: rgb(255, 255, 255);">I had checked with our financial department.
The refund of $173.29 was issued on Feb [redacted] to your [redacted] account :[redacted]
This is the transaction number :[redacted]
Pls log in your account and claim for the payment.
Thanks for your help and looking forward to your reply.
Regards,
Lanny
S[redacted]
Dear customer,
Sorry for the delay and the refund mistake .
We had issued the extra refund of 1
rgb(0, 0, 0);">55.98 to you on March [redacted]. Transaction number is [redacted]
You can check the attached picture as well.
Thanks for all your patience.
Regards,
[redacted]
Dear [redacted],Sorry that you are not happy with the products and service.For order [redacted], we had issued the refund on Feb [redacted] for you. Transaction number is [redacted].Pls check your account .As we are experiencing high email volumes, our reply might be delayed. We do...
apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email ([redacted])and we will get back to you ASAP.Regards,Lanny
Dear [redacted], Sorry that you are not happy with the item(s). In fact , we had already replied several emails from you with our return address in USA. Could u pls check it again? For...
your return(exchange) request, we will issue the refund (within 3 business days) once you email us a proof of the return package ( for example, return tracking number ,a copy of return receipt, or a picture of the return package) along with the order number and returned item lists. For exchange, we'll place your replacement order in 1 business day once you email us a proof of the return package (please email us the item SKU or URL, size, color for the replacement item(s)). As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding. Please contact us at [redacted] if you have any further questions. Thanks for all your patience and may you have a nice day! Best regards, Lanny
terrible customer service. they dont return the emails on live chat they just cut you off if you have a complaint and dont get back to you . they made it impossible for me to return a dress as there was no return address. and when I went on the site for instructions they have you log into your order only it didnt show that I ever ordered. so I could not log in for a return. this is horrible place. the quality of the clothing is also shoddy.
My husband bought me a beautiful dress from StyleWe for $70. Unfortunately, it was much too short for my 5'10" frame. The waist hit well above my waist. When I contacted the company for return instructions, it said I could keep the dress if I took a store credit rather than a refund. There was $99 dress I loved on the site. I decided to take the store credit offer, thereby saving shipping costs and time.
Unfortunately, the second dress was much too short, as well. It was supposed to hit my ankle; it hit mid-calf. I decided StyleWe was simply not for tall women, returned both dresses, and requested a refund. The company has refunded the $29 difference between the two dresses, but it will not refund the $70 for the original dress. Apparently, once you agree to a store credit, there is no changing your mind even if you return the merchandise.
I have repeatedly asked StyleWe for a $99 refund. The company has repeatedly insisted on a $29 refund and $70 store credit. I am not willing to take a chance on ordering another too-short dress and having to pay to send it back. Shipping the first two dresses back cost $11.51 plus packaging.
The whole situation has been frustrating.
Dear [redacted], sans-serif; background-color: rgb(245, 245, 245);">Sorry that you are not happy with the products and service.For order [redacted], we had issued the full refund on Jan [redacted] for you. Transaction number is [redacted].Pls check your account .As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email ([redacted])and we will get back to you ASAP.Regards,Lanny
I recently ordered some clothing from them. But when it came time to return the items that didn't fit they made me take multiple photos and still won't give me the address where they need to be sent. It has been almost a week and they are still screwing around. I will Never order from them again.
Dear customer,
Upon checking , you had successfully submitted the return/exchange request on our website and we had send you an authorization with our return address.
Kindly pls check your email and send the dresses back to us so that we can issue the refund and handle the order...
for you ASAP. Items can be returned for any reasons within 30 days from the delivered date.For return policy , you can check here: [redacted]
If you have any other questions, u can chat with us online or drop us an email ([redacted]) at any time and we will get back to you ASAP.Have a nice day!
Regards,
Lanny
Dear customer,
We apologize for inconveniences caused.
Order [redacted], as we only received only return request for three items, which lead some confusion. It would be a lot appreciated if you could tell us the return item list, so that we can issue...
the refund of other items in this order accordingly.Will be waiting for your reply,
Best regards,
Ace
StyleWe
Dear customer ,
Sorry for all the inconvenience.
Did you meant for order#[redacted]
If not ,could you tell us your order number so that we can check for you ?
If you meant for order#[redacted],per checking , you have requested returned for 2 items and we had sent the refund to you already.Since we can not locate the rest items that you returned so that we need to confirm with you to make sure that ,pls understanding .
But we will accept your refund request since it has took a long time to check this .We will issue refund for your order in three business days,Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.Thanks for your tolerance and patience with us to settle this matter.Have a nice day Best regards,HaileeStyleWe
Their products look good on picture but in reality are made of cheap materials, and the colors are dull. I ordered two items: the size does not match their size chart, and they look pretty bad. For this low quality, the items are totally overpriced. I am returning one and keeping the other only because I read that some customers had negative experience with returns. I hope to get my refund, and I will never buy anything from this business again.
Dear customer,
Upon checking, the whole order (in 2 parcels) were delivered .
Pls track here :[redacted]
I think you...
should had got it.Our normal delivery time is 2-5 business days of preparing the ord...⇄ />
Due to our New Year holiday , there may be 2 weeks delay for the order. The carrier and the designer are not at work.
Thanks for all your patience.
Regards,
Lanny
Sorry for your unsatisfactory.
Per checking, your order has been refunded to your original payment method on June.*. The transaction...
ID is [redacted]. Pls double check your account, thanks.
And if you run into any other issues, pls contact us via email [redacted] without hesitate.
We value your business and we will try our best to serve you.
Thanks for your kind attention.
Have a nice day.Best RegardsStyleWe
Tell us why here...
This order is in total value of $186.2 transaction id is [redacted], we have issued partial refund on this order.
Refund (Unique TransactionID # [redacted] refunded $93.1The refund is processed through [redacted] to your original payment method.
Since we have received...
return tracking number from the buyer, we will issue refund for the remaining payment on this order.Refund will be issued within 24 hours, buyer pls check back the account to make sure refund has been received.
We have issue full refund of the total value of the the item. The remaining $5 is for the shipping fees,
In this case, We will not accept the buyer's request for the refund of the shiiping fees.
Revdex.com:At this time, my complaint, ID [redacted] regarding Stylewe.com has been resolved. The company never had the product in stock but accepted payment anyway. I never would have received my product either way. I'm glad I followed up with...
the company on [redacted] because that was the only response that I received.
My money was refunded but the business itself is a sham. They sell products that they dont even have in stock. They are ripping people off left and right. Terrible company. I will never order anything from them again. It's all fake.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]
For your order [redacted], the refund of your order [redacted] had been processed to your [redacted] account.
And we have send you email to tell you the refund had been processed.
Only the refund had been processed, the transaction id...
exist.
You can contact the [redacted] or the bank to check it.
[redacted]
I ordered several items of clothing from this company. I returned everything in the manner in which they specified. They have promised twice to return the $535.95 to me via email within 3 days. I NEVER received the money back on my credit card. They take days to reply to emails and keep avoiding the subject. This has been going on for almost 2 months! I am filing complaints with [redacted] and [redacted] as well. This company should be shut down! They are frauds.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...
Dear [redacted],
0px; background-color: rgb(255, 255, 255);">I had checked with our financial department.
The refund of $173.29 was issued on Feb [redacted] to your [redacted] account :[redacted]
This is the transaction number :[redacted]
Pls log in your account and claim for the payment.
Thanks for your help and looking forward to your reply.
Regards,
Lanny
S[redacted]
Dear customer,
Sorry for the delay and the refund mistake .
We had issued the extra refund of 1
rgb(0, 0, 0);">55.98 to you on March [redacted]. Transaction number is [redacted]
You can check the attached picture as well.
Thanks for all your patience.
Regards,
[redacted]
Dear [redacted],Sorry that you are not happy with the products and service.For order [redacted], we had issued the refund on Feb [redacted] for you. Transaction number is [redacted].Pls check your account .As we are experiencing high email volumes, our reply might be delayed. We do...
apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email ([redacted])and we will get back to you ASAP.Regards,Lanny
Dear [redacted], Sorry that you are not happy with the item(s). In fact , we had already replied several emails from you with our return address in USA. Could u pls check it again? For...
your return(exchange) request, we will issue the refund (within 3 business days) once you email us a proof of the return package ( for example, return tracking number ,a copy of return receipt, or a picture of the return package) along with the order number and returned item lists. For exchange, we'll place your replacement order in 1 business day once you email us a proof of the return package (please email us the item SKU or URL, size, color for the replacement item(s)). As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding. Please contact us at [redacted] if you have any further questions. Thanks for all your patience and may you have a nice day! Best regards, Lanny
terrible customer service. they dont return the emails on live chat they just cut you off if you have a complaint and dont get back to you . they made it impossible for me to return a dress as there was no return address. and when I went on the site for instructions they have you log into your order only it didnt show that I ever ordered. so I could not log in for a return. this is horrible place. the quality of the clothing is also shoddy.
My husband bought me a beautiful dress from StyleWe for $70. Unfortunately, it was much too short for my 5'10" frame. The waist hit well above my waist. When I contacted the company for return instructions, it said I could keep the dress if I took a store credit rather than a refund. There was $99 dress I loved on the site. I decided to take the store credit offer, thereby saving shipping costs and time.
Unfortunately, the second dress was much too short, as well. It was supposed to hit my ankle; it hit mid-calf. I decided StyleWe was simply not for tall women, returned both dresses, and requested a refund. The company has refunded the $29 difference between the two dresses, but it will not refund the $70 for the original dress. Apparently, once you agree to a store credit, there is no changing your mind even if you return the merchandise.
I have repeatedly asked StyleWe for a $99 refund. The company has repeatedly insisted on a $29 refund and $70 store credit. I am not willing to take a chance on ordering another too-short dress and having to pay to send it back. Shipping the first two dresses back cost $11.51 plus packaging.
The whole situation has been frustrating.
Dear [redacted], sans-serif; background-color: rgb(245, 245, 245);">Sorry that you are not happy with the products and service.For order [redacted], we had issued the full refund on Jan [redacted] for you. Transaction number is [redacted].Pls check your account .As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding.If you run into any issues , feel free to drop us an email ([redacted])and we will get back to you ASAP.Regards,Lanny
I recently ordered some clothing from them. But when it came time to return the items that didn't fit they made me take multiple photos and still won't give me the address where they need to be sent. It has been almost a week and they are still screwing around. I will Never order from them again.
Dear customer,
Upon checking , you had successfully submitted the return/exchange request on our website and we had send you an authorization with our return address.
Kindly pls check your email and send the dresses back to us so that we can issue the refund and handle the order...
for you ASAP. Items can be returned for any reasons within 30 days from the delivered date.For return policy , you can check here: [redacted]
If you have any other questions, u can chat with us online or drop us an email ([redacted]) at any time and we will get back to you ASAP.Have a nice day!
Regards,
Lanny
Dear customer,
We apologize for inconveniences caused.
Order [redacted], as we only received only return request for three items, which lead some confusion. It would be a lot appreciated if you could tell us the return item list, so that we can issue...
the refund of other items in this order accordingly.Will be waiting for your reply,
Best regards,
Ace
StyleWe
Dear customer ,
Sorry for all the inconvenience.
Did you meant for order#[redacted]
If not ,could you tell us your order number so that we can check for you ?
If you meant for order#[redacted],per checking , you have requested returned for 2 items and we had sent the refund to you already.Since we can not locate the rest items that you returned so that we need to confirm with you to make sure that ,pls understanding .
But we will accept your refund request since it has took a long time to check this .We will issue refund for your order in three business days,Please kindly check your account by then to make sure you receive the refund.
We do hope you will have a better shopping experience with us in the future.Thanks for your tolerance and patience with us to settle this matter.Have a nice day Best regards,HaileeStyleWe
Their products look good on picture but in reality are made of cheap materials, and the colors are dull. I ordered two items: the size does not match their size chart, and they look pretty bad. For this low quality, the items are totally overpriced. I am returning one and keeping the other only because I read that some customers had negative experience with returns. I hope to get my refund, and I will never buy anything from this business again.
Dear customer,
Upon checking, the whole order (in 2 parcels) were delivered .
Pls track here :[redacted]
I think you...
should had got it.Our normal delivery time is 2-5 business days of preparing the ord...⇄ /> Due to our New Year holiday , there may be 2 weeks delay for the order. The carrier and the designer are not at work.
Thanks for all your patience.
Regards,
Lanny
Sorry for your unsatisfactory.
Per checking, your order has been refunded to your original payment method on June.*. The transaction...
ID is [redacted]. Pls double check your account, thanks.
And if you run into any other issues, pls contact us via email [redacted] without hesitate.
We value your business and we will try our best to serve you.
Thanks for your kind attention.
Have a nice day.Best RegardsStyleWe
Tell us why here...
This order is in total value of $186.2 transaction id is [redacted], we have issued partial refund on this order.
Refund (Unique TransactionID # [redacted] refunded $93.1The refund is processed through [redacted] to your original payment method.
Since we have received...
return tracking number from the buyer, we will issue refund for the remaining payment on this order.Refund will be issued within 24 hours, buyer pls check back the account to make sure refund has been received.
$186.20