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Sullivan Motor Company

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Reviews Sullivan Motor Company

Sullivan Motor Company Reviews (49)

Worst dealership ever! The vehicle that I was interested in they PROMISED me I was approved for so I go down there and they waste my time showing me other vehiclesThen an hour later they finally show me the one I wanthours later I finally get to leave they have no idea What customer service isThen a week later they call me back and need me to come inI come in and they want to double my interest rate and my monthly payment! I said no! So I asked for my money down to be refunded and they said no I got ripped off badlyDo not go here ever

We bought the boat from Sullivan motors their *** listing and salesman disclosure was dishonestDo not go to this dealership

[redacted] is awesomeGreat experience buying a car We enjoyed working with ***

Had a great experience with Sullivan! Didn't have to haggle on price, got very fair trade in value and drove away with the perfect car to fit my family's needsMax Allred was the wonderful sales associate that help us with our purchase

We will take care of the issue, I have left Mr [redacted] a message at the phone number listed in the complaint He can reach me directly at ###-###-#### We will honor the repair of the drivetrain even if the limited warranty expires [redacted]

The Jeep I was looking at was a There were a few things that I had noticed and wanted changed or fixedWheels I wanted swapped out, some small door dings removed and the soft-top was in-need of repairWithout hesitation, [redacted] took care of them, And negotiated on a price that met my budgetA "??StaGroup"? of sales people and before I spend $$$ elsewhere on my next vehicle, Sullivan Motor Co will be the first place I shop Thank you [redacted] and [redacted] !! ***

Sales Department was great at helping me get into my jeep, but the service department did nothing but lie to me and drag their feet fixing the jeep until the warranty they offer was outThen said to badIt was all because they don't want to spend the money fixing a vehicle they have already got you to buySent me on my way after telling me they fixed it and a day later after driving miles back home (one way) the check engine light comes one againTold me they replaced a cracked fuel line and when I crawl under it, guess what no new hosesNow I had to pay someone to replace fuel assembly that was broken from the startJust a gas cap they said! dollars later and I saw in plain view the problem(which other mechanic showed me right away)Their service department blatantly lies to you, and makes excuses until "its not their problem)Also every time you go their it someone else you talk to, never the same personBest suggestion is to take your own mechanic, and/or take pictures of vehicle before you go back to TRY and get them to fix it

We were looking for a used [redacted] and we found Sullivan Motors from an ad on [redacted] We had no idea they were in [redacted] which was close to where we lived (Tempe) after shopping many used dealerships we found Sullivan Motor Company to be great to work with! They had the best selection of used [redacted] we have foundWe test drove different [redacted] and we found the one we wantedThe financing was easy and we would highly recommend Sullivan Motor Company to anyone looking to buy a used car in the [redacted] or [redacted] AZ area!

RE: Case# [redacted] To Whom It May Concern:Attached is a copy of all completed service work and a refund back to [redacted] If there are still issues with the Jeep Wrangler we would still like to address them Since [redacted] purchased her vehicle, Sullivan Motor Company made personnel changes in their title department to ensure titles are not delayed any longer On behalf of Sullivan Motor Company I would like to offer our sincerest apologies and another chance to rectify our failure to deliver what was promised [redacted] General Manager

We have researched this dealership, before we went thereI was impressed with the dealerships inventory, and the professionalism, of Darren D [redacted] our sales person

We enjoyed working with [redacted] ***Great guy to work withSullivan Motor Company is the BEST place to purchase a carGo see ***!!

This is a great place to buy a carJon Sullivan, has sold our family cars, for yearsVery happy, with the Mercedes guys [redacted] ***

had a grate buy at sullivan motor sports, got what I was looking for and moresuper happy Matt D made it all happen for me dudes will work hard to make u walk out the door happy

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted]

I had my best car buying experience at Sullivan Motor CompanyAs a single female, I hated buying cars because of the negotiation gameSullivan Motor Company honored my price and provided the best pricing on my gap insurance and mechanical brake down insurancePlus, they provided the best interest rate and terms on my used carI am a satisfied customer!

Where to startFirst I'm a cosigner for a buddy of mine took his truck to Sullivan to trade it in for a jeep About a month after that I was getting phone calls from the finance company who financed the truck telling me that they have not received a payment yetSo I called Sullivan and inform them of this issueThey told me that they are sending the payment as we speak and it will be delivered the next dayNow it's been about a month and a half since the trade and the finance company of the truck is still calling me telling me that they have not received a payment so today I called Sullivan and she told me the exact same thing that they are sending the payment overnight it'll be there by tomorrow I understand in the agreement that I am responsible for the payments of the truck until it is paid in full but I signed the truck over to Sullivan and because of there lack in customer service it is affecting my creditI would never do business with this place again and never would I refer them!!

[redacted] did everything he said and promised he would do, before and AFTER the saleCommunication is very important to me, [redacted] answered the phone EVERY timeI will definitely recommend and send customers to him

I went to look for a jeep, they have over to choose from! [redacted] was are salesman he was very friendly and knowledgeableOne of the better car buying experience I have had! I would definitely recommend my friends and family! Go see [redacted] !

[redacted] : I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below There were no records attached to the responseWe are unclear about what remedy is being offeredWe are however, pleased that months later, our complaint is actually being recognizedWe are interested to hear more of and with clarity, what [redacted] and his team have to offer Regards, [redacted]

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