Super Garcinia Cambogia

vertical-align: baseline; white-space: pre-wrap background-">Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriouslyBefore customers commit to our day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship programPlease see the following check-out page: https://www.supergarcinia.com/payment.php for more information
We do, however, feel for this customer's concernsWe strive to make sure that every one of our customers are fully satisfiedFor this reason, we will proceed and refund the customer in full the amount of $as of 10/1/This amount should reflect in the customer's bank statement within business days
Feel free to let us know if you should have any questionsTake care

We feel for this customer's concernsWe strive
to make sure that every one of our customers are satisfiedFor this reason, we have refunded the customer back the amount of $This amount should reflect in the customer's bank statement within business days
Feel free to let us know if you should have any questionsTake care

Hello there,

Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriouslyBefore customers commit to our day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship programPlease see the following check-out https://www.supergarcinia.com/payment.php for more information
We do, however, feel for this customer's concernsWe strive to make sure that every one of our customers are fully satisfiedFor this reason, we will proceed and refund the customer in full the amount of $This amount should reflect in the customer's bank statement within business days
Feel free to let us know if you should have any questionsTake care

Dear [redacted],
We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Super Garcinia Cambogia productWhen customers purchase our 14-day trial, they are required to affirm to our terms and conditions of service at check out by marking the T&C boxOur terms and conditions require customers to contact us within the 14-day trial period to cancel out of the subscription otherwise they will be charged for the whole productwww.supergarcinia.comRegardless, we have provided you the full refund for your order in the amount of $79.95, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business days
However, Super Garcinia Cambogia holds no association with "Coffee Cleanse," thus we are not able to assist you any further with charges from their companyFeel free to notify us if you should have any further questions or concerns
Sincerely,
Super Garcinia Cambogia
Customer Service
[email protected]

Dear [redacted],
Thank you for contacting us. We strive to make sure that we provide absolutely superior customer service. 
After reviewing your order, it does look like you purchased our Super Garcinia trial offer for 14 days on November 1, 2014. On...

November 16, 2014, you were enrolled in our monthly program. On November 17, 2014, you called us to cancel out of the monthly subscription, which the cancellation was completed. The terms of the service states that all customers need to call to cancel within the 14-day trial period before being placed on the monthly subscription program. We do, however, want to make sure we provide the best customer service possible. As we want to satisfy each customer, we processed a full refund of $79.95 back to you, and it should reflect into your account around 3-5 business days.
Hopefully, we have provided service that matched your expectations. Feel free to contact us directly if you have any further questions.
Thank you,
Super Garcinia
Customer Service Department
[email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This is [redacted] I filed this complaint and when last notified the company had agreed to deposit the total amount back into my checking account. As of today that deposit has not been received. I'm confused as to why this complaint had been closed before compensation had been made. I may of closed it myself by agreeing to decision made. My bank card numbers have changed. I can give you routing and account number if necessary. Or a check can be mailed to my home address: 1201 [redacted]), [redacted], LA [redacted] My phone number remains the same 318-[redacted]. Feel free to leave a message if I don't answer.Thanks for your time and consideration of this matter,[redacted]

I ordered a FREE TRIAL of SUPER GARCINIA CAMBOGIA in September 2015. I only had to pay for the $4.95 S&H charge. I have been burned by other companies that will charge your account a full price charge without your consent but they say it says it when you place your order. NOT. I'm sure there are others out there that this has happend to as well. So when I decided to try this product I looked over the ad several times looking for something telling me that they will charge me full prices and continue to charge me full price with sending me more of the product if I didn't response by a certain time frame. I felt at the time this was clear of anything stating I had to respond back to them at all and that I wasn't going to be charged any additional money. I went ahead and ordered their product feeling confident that I was dealing with an up front company. As time had past I notice they charged me $87.95 (full price). I figured at the time it was a one time charge, but I was angry that it happened. On October 19th I was once again charged $87.95, but this time I didn't get anything in the mail. I called them immediately. They told me that it stated it on the web site that I had 14 days to cancel and after that if I didn't call I would be charged full price and they would continue to charge me and send me the product. I said I didn't receive anything to let me know this was their policy and that it didn't say it on the order form. Plus, when I received the order there was only the bottle in the box NO receipt or explanation that I had to call to cancel within 14 days if I didn't want the product any longer. Bottom line after 25 mins I was switch to a manager and she said the same thing the other person said to me. Kim, the manager, said I could sell it to one of my friends or on-line to get me money back. She offered me a $100 gift card to be used towards 5 different places. I said I don't trust you or this supposedly "free" gift card and that all I want is my money back and that I would send the product back "return to sender" asap (once I received it). She said it wasn't possible and that I should have a good day. This went on and on...I told her that I will be writing to the Revdex.com. She stood by her words and I guess I had no other recourse except to do what I told her I would do. I hope this helps anyone considering this product and/or company. I will never order from them again and I will continue to spread the word to people not to order through this company. You don't screw your customers out money and think they can just stand by and think nothing will happen!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] Though this company states they are not affiliated with the company that I ordered from , they still play by the same false advertisement and script as the company I ordered from and. As can't find to make a complaint. Conveniently the company seems to be in the same town as the company I ordered from.

Hi [redacted],
We apologize for the delayed response, as we just received your message. Upon reviewing your order, we see that you were enrolled in the Super Garcinia trial program, and charged the $79.95 monthly charge. It also looks like you called on November 15, 2014 to cancel,...

which we canceled immediately upon your request. We value customer service very highly, and we apologize if you were not satisfied with our services. Out of courtesy, we have provided you with a full refund of $79.95 per your request. If you should have any other questions, please do contact us directly at any time.
Take care and have a great day.
Super Garcinia
Customer Service
[email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
Thank you.  I have received my money back from the company I filed a complaint against.[redacted]
[redacted]

Dear [redacted],We at Super Garcinia Cambogia apologize for the inconvenience. However, these two companies: Max Garcinia and Advanced Pure Cleanse are not affiliated...

with Super Garcinia Cambogia. Therefore, we recommend that you contact these companies individually for the charges/refunds as we cannot assist you any further.Sincerely,Super Garcinia CambogiaCustomer Service[redacted]@supergarcinia.com

none; vertical-align: baseline; white-space: pre-wrap; font-family: Arial; color: #000000; background-color: transparent;">Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship program. Please see the following check-out page: https://www.supergarcinia.com/payment.php for more information.
We do, however, feel for this customer's concerns. We strive to make sure that every one of our customers are fully satisfied. For this reason, we will proceed and refund the customer in full the amount of $79.95. This amount should reflect in the customer's bank statement within 7 business days.

Dear Mr. [redacted],We apologize for the inconvenience, however, we are able to locate any matching information that you have provided with our customer database. The products addressed: Garcinia Cambogia 360 and Advanced Pure Cleanse are not our product Super Garcinia Cambogia, and those...

companies should be addressed directly with your concerns. Sincerely,Super GarciniaCustomer [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear [redacted],
We apologize for any inconvenience we may have caused you. We value customer service satisfaction very highly for our Super Garcinia product. 
Per the terms of our service, we require all customers to cancel before the 14 day trial period...

to avoid any monthly subscription fees. Regardless, we have provided you the full refund for your order of only Super Garcinia at the amount of $79.95, as we value your customer satisfaction. The other product you are requesting a refund for is not our product. As a result, please kindly contact that company directly for your refund request.
Feel free to notify us if you should have any further questions or concerns. Thank you for your valued feedback.
Cheers,
Super Garcinia
Customer Service
[email protected]

Dear [redacted],We at Super Garcinia Cambogia apologize for the inconvenience. However, these two companies: Max Garcinia and Advanced Pure Cleanse are not affiliated with Super Garcinia Cambogia. Therefore, we recommend that you contact these companies individually for the charges/refunds...

as we cannot assist you any further.Sincerely,Super Garcinia CambogiaCustomer Service[redacted]@supergarcinia.com

Dear [redacted],We apologize for any inconvenience we may have caused you. We value customer service satisfaction very highly for our Super...

Garcinia Cambogia product. Before customers commit to our 14 day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship program. Please see the following check-out page for more information: http://www.supergarcinia.com/ Though you called in your order, the customer service representative is required to inform you of the terms and conditions and a confirmation of order would have been sent.  We do, however, feel for your concerns, but are not able to make refunds past the last the shipment charge; all past charges should be taken up with your bank. Therefore, we have processed a refund in the amount of $79.95, and the repackaging fee will be voided for your RMA. This amount should reflect on your bank statement within 7 business days. Feel free to let us know if you should have any other questions or concerns.Sincerely,Super Garcinia CambogiaCustomer [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I would love to send them a copy  of a confirmation email, but I NEVER received any confirmation of any kind and that is why they cannot find my email, name or phone number in their records.  They just sent me this bottle of pills and charged my credit card 79.95.  I look forward to hearing from you again.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello [redacted],
Neu We have received your letter. This e-mail is in response to Revdex.com case#[redacted], customer [redacted].Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto-ship program. Please see the following check-out [redacted] for more information.We do, however, feel for this customer's concerns. And, we strive to make sure that every one of our customers are totally satisfied. For this reason, we will proceed and refund the customer in full the amountof $79.95. This amount should reflect in the customer's bank statement within 7 business days. Feel free to let us know if you should have any questions. Take care.--[redacted] Account ManagerSuper Garcinia Cambogia
Toll free: 1-877-687-6823
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